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Aparthotel

RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

A modern spa with a hot tub, tiled walls, and a view of trees and mountains.
Creator video - submitted by Kensho Quest
A modern living room with a sofa, a small table, and a view of a lake and mountains through a sliding glass door.
A modern room with a sliding glass door leading to an outdoor deck with a view of a mountain and a lake.
A spa area with a hot tub, a chair, and a view of a lake and mountains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪1 min walk‬
  • Place, Hakone Shrine
    ‪15 min walk‬

Room options

View all photos for (Loft included)Dog Friendly, Non Smoking

A modern living room with a sofa, a table, and a view of a garden and mountains through large windows.

(Loft included)Dog Friendly, Non Smoking

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for (2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

A modern kitchen with a wooden dining table, built-in appliances, and a large window overlooking a scenic view.

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

A modern living room with a sofa, a dining table, and a kitchen area in the background.

(2double beds+sofa), No-pets allowed,Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for (4double beds), No-pets allowed, Non Smoking

A modern living room with a large window, a wooden dining table, and a sofa.

(4double beds), No-pets allowed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

A modern living room with a large sofa, a dining table, and a TV. A dog is sitting on the sofa, and another dog is on the floor.

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • Lake view
  • 117 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

A modern living room with a large window, a sofa, a coffee table, and a dining area.

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • Lake view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 196 reviews
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About this property

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Free self-parking, free Wi-Fi in public areas and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

During your stay at RakutenSTAY FUJIMITERRACE HakoneAshinoko, you're just a quick walk from Lake Ashi. You'll find features such as free WiFi in public areas and free self-parking. This upmarket aparthotel has 24 apartments. Free WiFi and a spring water bath are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and free minibar items
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station, a lift and a vending machine
  • Just a 3-minute walk from Lake Ashi and 15 minutes on foot from Hakone Shrine
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers its guests a vending machine and a lift. WiFi is free in public spaces. Free self parking is available.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 396 reviews
Rating 8 - Good. 33 out of 396 reviews
Rating 6 - Okay. 12 out of 396 reviews
Rating 4 - Poor. 4 out of 396 reviews
Rating 2 - Terrible. 5 out of 396 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ritu

Liked: Cleanliness, check-in, communication, listing accuracy
This was our favorite place to stay during our Japan trip. The room and experience was even better than anticipated, and we hope to come visit again!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, check-in, communication, listing accuracy
Room had everything we needed and was a perfect spot to stop and refresh ourselves after Tokyo. There were lots of thoughtful touches and amenities, the hot spring was perfect and the Fuji views were incredible. Lots of nice goodies in the fridge too and a good location to explore the Hakone area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Akshaya

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing property, definitely the best stay of our trip!! Really feels like a luxury home. Would recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place with great view of Fuji. Well equipped. Onsen bath was very enjoyable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, rooms with great views and spacious. The kitchen has everything you need
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, check-in, communication
Very clean, amazing view, enough options for food etc. Very easy check in process.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, check-in, communication, listing accuracy
Genuinely one of my favorite stays. The view was incredible. The morning of our stay, we wake up walk out to the slider and have an amazing view of a calm lake with mt Fuji in the background. The appliances and projector were of great quality, and the private onsen/sauna combo was perfect. Would stay again next time we are in tokyo.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, check-in, communication, listing accuracy
Cannot fault this accomodation! It was absolutely perfect in every way!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ngan Yee

Liked: Cleanliness, communication, listing accuracy
Incredible view
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

MaRee

Liked: Cleanliness, check-in, communication, listing accuracy
The place was amazing and clean. The private onsen in the room was an added bonus. Will stay again if I’m ever in the area. If you’re looking for night life, this isn’t the place as it’s remote and everything is closed by 18:00.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, check-in, communication, listing accuracy
Good all round
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Han Lin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's one of the best hotel I stayed, it's clean and convenient, comfy and modern. I would love to stay here again next time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, check-in, communication, listing accuracy
If booking on Expedia you cannot add the meal plan. Otherwise amazing place to stay with private onsen and view of Lake and Mt Fuji.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wee Kuan

Liked: Cleanliness, check-in, communication, listing accuracy
The place is well-maintained and very spacious. Walking distance to the pirate ship
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wing Yee Sandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would come back again!! Thank you for the lovely stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay with the best view of My Fuji. Modern and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tsun Ming

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room. Very easy to locate and check-in.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, check-in, communication, listing accuracy
It was absolutely fantastic. There was a more around it than we thought with a few restaurants and a 24/7 7 eleven. The property itself is probably the best we’ve ever stayed in - the views when Mt Fuji came out from behind the clouds were really spectacular, and you can see the view from the private onsen.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Incredible view, ample space, and great onsen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mei Mui

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is exceptional. Check in is quick and easy. Clean and modern design. Love it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, communication, listing accuracy
Apart from the check-in process, everything was perfect. This is a self check-in, although I had issues, there is a contact number and they were super helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place I never forgot to stay in Hakone.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent accommodation in hakone! Close to 7/11 for food and close to bus/ferry stops.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, communication, listing accuracy
Such an amazing place to stay and just as it looks online. We got an amazing view of Mount Fuji both days we stayed! It was also great to start the loop from here with the pirate ship as it was much less crowded than the opposite way. The in-room onsen was amazing and dreamy! Lovely clean place and 7/11 close by. Only cons were confusing check in process via a tablet and the dryer taking forever, and not working well. But would definitely stay again.
Stayed 2 nights in Mar 2026