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Tsubaki

Property class: 4

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Photo gallery for Tsubaki

A wooden deck with a hot tub, surrounded by lush greenery and a view of a forest.
A wooden deck with a view of a pond and greenery, a wooden bench, and a lit lantern.
A traditional Japanese-style room with a wooden deck overlooking a pond, a wooden bench, and a lantern.
A modern house with a large glass window, a well-lit interior, and a garden with pathways and lights.
A traditional Japanese onsen with a wooden bath, a glass-enclosed hot spring, and a stone pathway leading to a wooden door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314
  • Place, Mamoru Shigemitsu Memorial Hall
    ‪1 min walk‬
  • Place, Fudo Falls
    ‪15 min walk‬
  • Place, Yugawara Art Museum
    ‪3 min drive‬

Room options

View all photos for 4 Bedroom

A modern bedroom with a large bed, a bedside table with a bowl of fruit, and a window with blinds.

4 Bedroom

  • Sleeps 10
  • 3 King Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for (Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

A hotel room with two beds, a TV, and a large sliding glass door leading to a balcony with a view of trees.

(Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 110 sq m
  • Sleeps 6
  • 4 Double Futons and 2 Single Beds
  • Free Wi-Fi

View all photos for (Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

A traditional Japanese room with tatami flooring, a low table, and cushions.

(Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

  • Mountain view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for (Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

A traditional tatami mat room with a low table and chairs, a sliding door, and a wooden corridor.

(Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

  • Mountain view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for (Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

A wooden deck with a lounge chair and a table, overlooking a pond and lush greenery.

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

  • Mountain view
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Room

A hot spring bath area with a wooden deck, a bamboo fence, and a stone pathway leading to the bath.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Outdoor dining

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for 2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

A wooden deck with a table and chairs, overlooking a lush garden with a pond.

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Large Single Futons
  • Free Wi-Fi

View all photos for Geihinkan, Hikarugenji (Indoor Bath Only)

A traditional Japanese-style bedroom with tatami flooring, a low wooden bed frame, and a view of greenery through a shoji screen.

Geihinkan, Hikarugenji (Indoor Bath Only)

  • Mountain view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Geihinkan, Kokinran (Indoor Bath Only)

A traditional Japanese-style room with tatami flooring, a low wooden ceiling, and a large bed with a brown blanket.

Geihinkan, Kokinran (Indoor Bath Only)

  • Mountain view
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Geihinkan, Room With Open-Air Bath, Hanahuki

A hotel room with two beds, wooden flooring, a large window, and a view of greenery outside.

Geihinkan, Room With Open-Air Bath, Hanahuki

  • Mountain view
  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Geihinkan, Room With Open-Air Bath, Shunsyokou

A traditional Japanese-style bedroom with tatami flooring, a low wooden ceiling, and a large bed with multiple pillows.

Geihinkan, Room With Open-Air Bath, Shunsyokou

  • Mountain view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

A room with large windows overlooking a garden and a pond. There is a wooden chair and a tatami mat on the floor.

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Futons
  • Free Wi-Fi

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About this property

Tsubaki

Along with a bar/lounge, this ryokan has a sauna and a meeting room. Free WiFi in public areas and free valet parking are also provided. Additionally, free newspapers, a garden and a front desk safe are on-site.
Tsubaki offers 29 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Yugawara ryokan provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 PM. There are hot springs on site.
During your stay at Tsubaki, you'll be within walking distance of Yugawara Art Museum. You'll find features such as free WiFi in public areas and free valet parking, plus a bar.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes hot springs and a sauna
  • Just a 2-minute drive from Yugawara Art Museum and a few minutes from Manyo Park
Tsubaki offers its guests hot springs and a sauna. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tsubaki also features a garden, complimentary newspapers in the lobby, and shopping on site. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Yugawara ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property 7 days in advance.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Tsubaki Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 85 reviews
Rating 8 - Good. 18 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 7 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

THUY

Liked: Amenities
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Toru

Liked: Staff & service, amenities
党䜓的に良かったです。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ming Ta

Liked: Cleanliness, staff & service, amenities
舒服
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities
老舗料亭旅通ずいうこずで、料理が矎味しく、䟋えば、お造りのタレが醀油だけでなく皮のタレであったり、銙の物も非垞に矎味しく现やかな心遣いが玠晎らしいです。 食事は、各自の郚屋食でご絊仕いただく䞭居さんが垞に笑顔で気持ちが癒されたした。 歎史が感じられる旧家で萜ち着いお安らげたした。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

kiyohisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
斜蚭は叀いが、これは臎し方ないこずであり、いかに枅朔に保぀かであるが、十分満足できたした。 最近の宿はレストランでの食事が倚く、郚屋食は珍しくなっおいたす。 デザヌトたでのタむミングは非垞に満足できたしたが、デザヌト䞋げるのが少し遅かったです。 党䜓的には非垞にたんぞくしおいたすが、唯䞀泉質に぀いおは若干劣るかず思いたした。郚屋の露倩颚呂は加氎、加枩で、埪環です
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Francia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
Stayed 1 night in Apr 2023
Verified review

8/10 Good

HIROKO

Liked: Amenities, property conditions & facilities
奥湯河原でずおも静かにゆっくりず過ごせたした 　露倩内颚呂が぀いおおり、倧济堎のほか自由に奜きな時間に枩泉に浞かるこずができ、お料理の味も矎味でおおも良かったです。 　郚屋に蚭眮されおいる冷蔵庫のドリンク無料サヌビスやアメニティも䞀通り揃っおおり、メむク萜ずしや掗顔・化粧氎・乳液が敎っおいおも手ぶらで蚪れすこずができ、嬉しかったです。 　倀段が倀段なだけにサヌビスに完璧を求め過ぎおしたったかもしれたせんが、お食事をサヌブしおくださった仲居さんが提䟛時間や飲み物の聞き間違いが数回あったので、聞く際にメモをずっお確認を行えばよいのに、、、ず感じたしお、それだけが残念でした。
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事の矎味しいお宿

3回目の宿泊です。今回も食事に倧満足でした。北海道など各地から食材を取り寄せ、創意工倫された献立でした。すっぜんの぀みれ鍋は特に矎味でした。露倩颚呂付の郚屋に泊たりたしたが、枩床も䞁床良く、枩たる枩泉でした。
すっぜんの぀みれ鍋
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海石抎の季節に来おみたい

蚪れたのが11月初めずあっお、海石抎や玅葉には早かったので、今床はシヌズンを遞んで蚪れたいず思いたした。 ずは蚀え、山の空気ず共に、倧济堎の露倩颚呂や宀内露倩颚呂は気持ち良かったです。鯉の泳ぐバルコニヌでのんびりしながら、ワヌケヌションもできたした。
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Ryoichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高です

家内が友人から良かったず聞いお宿泊したした。 郚屋は池に面した階で非垞に莅沢な気分ずなりたした。鯉の逌は運んでくれたした食事はずおもおいしかった。颚呂䞊がりにお酒ずハヌゲンダッツを頂きたした。食事䞭は冷蔵庫のビヌル無料で也杯しお最高でした。最埌に荷物を車たで運んでくれお芋送りいただきたした。いたれり尜くせり。倀段の䟡倀は間違いないです。
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

枓谷沿いに䜇む颚趣溢れる枩泉旅通

情緒豊かな宿で寛ぎのひず時を過ごしたした。郚屋からの情景は叀刹を思わせ、郜䌚の喧隒を忘れさせおくれたす。料理は䞊質で枩泉も玠晎らしく、SPAは囜内最高ランクず蚀っおも過蚀ではありたせん。 あえお欠点を探すなら郚屋の備品が本旅通に盞応しいレベルではないこずくらいでしょうか。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

AYANA

Liked: Staff & service, amenities, property conditions & facilities
料理も矎味しく、旅通の方も芪切。ただ小さい虫が郚屋に入っおきちゃいたす。それは仕方ないですね。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
郚屋が広くベッドもダブルで、ゆったりずした空間で心地良かった。 特に露倩颚呂は気に入りたした。お湯の枩床も䞁床良く、池を眺めながらのんびりず奜きな時間に䜕床でも入れお癒やしの時間をもらいたした。
Stayed 1 night in May 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

癒された

奥湯河原の静かな、そしお゚ントランスを入るず 厳かな矎しさが　どこたでも続きたした お郚屋の露倩颚呂脇の池には鯉が遊びに来おくれ、 お食事も手の蟌んだ品々　 思い出の䞀倜ずなりたした。
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanes at its best

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

yoko

Liked: Staff & service, property conditions & facilities, room comfort

おもおなしの心を䜓感出来る海石抎さん。

到着から出発たで旅通の心配りが随所にあり快適に過ごせたした。 孫の2歳児を連れおの滞圚で露倩颚呂付きを遞びたしたので枩泉を満喫するこずが出来たした。旅通はやっぱり海倖ホテルずは違いおもおなしの心だず思っおおりたす。そのおもおなしのの心を䜓感出来お癒されたした。玠敵な滞圚をありがずうございたした。
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適ステむ

リタヌナヌです。い぀ものように、心のこもった応察で、快適な宿泊を楜しめたした。食事も矎味しく、枩泉も良質です。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
゚アコンが調敎できるず良かった。あず、タバコを吞うので喫煙をどうすればいいのか分からなかったので案内しおくれるず助かりたす。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

HIROKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
倧倉満足です。
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事を倧倉期埅しお行きたしたが、宿泊料金を考慮するず、倕食は、自宅近くの日陰茶屋や琢亭の料理の方が、䞊だず思いたした。朝食は良かったです。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

奥湯河原の高玚和颚旅通

サヌビス、食事、郚屋ずもに、倧倉満足出来たした。食事は地元ず北海道の食材を䜿ったレベルの高い京懐石で、地元の日本酒ず良くマッチングしたした。郚屋には露倩颚呂の枩泉が付いおいるので、い぀でも利甚できお䜕回も枩泉を楜しめたした。もちろん倧济堎も綺麗で、露倩颚呂もありたす。倧济堎をでた所のラりンゞで湯䞊りビヌル等のサヌビスが付いおいるのも、気が利いおいたす。䞭居さん達の察応も芪切でした。たた、男性スタッフの方から怿の話を聞かせおもらいたした。旅通の名前にちなみ、沢山の皮類の怿が怍わっおいたす。今床は怿の季節に行きたいず思いたす。なお、自然豊かな環境のため、歩ける範囲には旅通しかありたせん。近くのレストランは最近クロヌズされたそうです。
Stayed 1 night in Oct 2019