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Hotel Crown Palais Hamamatsu

3.5 star property

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Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Daily buffet breakfast (JPY 1980 per person)
Indoor wedding
Indoor pool
Indoor wedding

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Act Tower
    ‪4 min walk‬
  • Hamamatsu Castle
    ‪15 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪47 min drive‬

Room options

View all photos for Standard Single Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Single Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

Deluxe Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Non smoking

1 bedroom, premium bedding, down duvets, desk

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

1 bedroom, premium bedding, down duvets, desk

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

1 bedroom, premium bedding, down duvets, desk

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

1 bedroom, premium bedding, down duvets, desk

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

1 bedroom, premium bedding, down duvets, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

1 bedroom, premium bedding, down duvets, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room

1 bedroom, premium bedding, down duvets, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6
  • 6 Single Futons

View all photos for Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1005)
The price is CHF 119
for 1 room
16 Jul - 17 Jul
Okura Act City Hotel Hamamatsu

About this property

Hotel Crown Palais Hamamatsu

Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments
3 restaurants, an indoor pool and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Hotel Crown Palais Hamamatsu, you're just a quick walk from Act City Hamamatsu. Free WiFi in public areas, 3 restaurants and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Hamamatsu Diorama Factory Museum and Hamamatsu Museum of Musical Instruments
Hotel Crown Palais Hamamatsu offers its guests an indoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Hotel Crown Palais Hamamatsu also features laundry facilities, dry cleaning/laundry services, and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Hotel Crown Palais Hamamatsu has 3 restaurants serving breakfast, lunch and dinner.
Four Seasons – This restaurant specialises in Japanese cuisine. Open daily.
Phoenix – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade – This buffet restaurant serves lunch and dinner. Open daily.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 3:00 PM to 9:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 87 out of 276 reviews
Rating 8 - Good. 107 out of 276 reviews
Rating 6 - Okay. 63 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 4 out of 276 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Naga Hari Krishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Travelled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Business trip

Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.. walking distance to train station

Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Crown Palais Hamamatsu

Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yasuhiro

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Daisuke

Stayed 1 night in Dec 2024

8/10 Good

tomohito, Tenrishi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025

4/10 Poor

Sadato

Stayed 1 night in Jan 2025

6/10 Okay

TAKAYUKI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025