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Hotel Terminus am Hauptbahnhof & ZOB

2.5 star property

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Photo gallery for Hotel Terminus am Hauptbahnhof & ZOB

Double Room | Premium bedding, iron/ironing board, free WiFi
Daily buffet breakfast for a fee
Lobby
Restaurant
Daily buffet breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Steindamm 5, Hamburg, HH, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Inner Alster Lake
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, iron/ironing board, free WiFi

Single Room

7.2 out of 10
Good
(10 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free WiFi

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, iron/ironing board, free WiFi

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, iron/ironing board, free WiFi

Quadruple Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Premium bedding, iron/ironing board, free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi

Single Room, Shared Bathroom

7.2 out of 10
Good
(15 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Room

Premium bedding, iron/ironing board, free WiFi

Economy Room

8.0 out of 10
Very good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Terminus am Hauptbahnhof & ZOB

Along with a restaurant, this smoke-free hotel has a meeting room and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Bathrooms are shared.
Hotel Terminus am Hauptbahnhof & ZOB offers 20 accommodations with free newspapers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Hamburg hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Terminus am Hauptbahnhof & ZOB. During your stay, you'll be connected to the convention centre and just a quick walk from Schauspielhaus. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 15 minutes by foot from Jungfernstieg and a 4-minute drive from Miniatur Wunderland
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Terminus am Hauptbahnhof & ZOB.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Terminus am Hauptbahnhof & ZOB has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 for adults and EUR 11.90 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.90 for adults and from EUR 11.90 for children
  • Nearby parking fee: EUR 20 per night (2625 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number Abedi HT GmbH C/O Hotel Terminus, Hotel Terminus am Hauptbahnhof, 0402803144, DE359784921, Steindamm 5

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Terminus Hamburg
Terminus Hamburg
Hotel Terminus
Terminus Am Hauptbahnhof & Zob
Hotel Terminus am Hauptbahnhof ZOB
Hotel Terminus am Hauptbahnhof & ZOB Hotel
Hotel Terminus am Hauptbahnhof & ZOB Hamburg
Hotel Terminus am Hauptbahnhof & ZOB Hotel Hamburg

Hotel Terminus am Hauptbahnhof & ZOB Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 585 reviews
Rating 8 - Good. 282 out of 585 reviews
Rating 6 - Okay. 138 out of 585 reviews
Rating 4 - Poor. 33 out of 585 reviews
Rating 2 - Terrible. 17 out of 585 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
The room was clean . Staff were really nice and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near Alexanderplatz. Breakfast was great! Conveniently located, affordable, safe, clean. Will definitely stay again next time I visit Berlin!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, amenities
A small, sympathetic old school hotel right next to the main railway station. The room was clean and quiet and the staff friendly. It's not a 5-star establishment, but good value for the price. It's an old building with steep stairs, so not the most accessible hotel in town.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suwit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. The staffs are wonderful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and affordable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ovidiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything. The room was small but clean and comfortable. The staff was extremely friendly and helpful.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Tue

Liked: Cleanliness, staff & service

Central hotel, old but tidy

Right at the central station with all that includes. Quite small room for three people. Old and worn hotel, but clean and very hospitable personnel.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Close to train station and restaurants. Street is very busy and noisy but not heard as long as windows are closed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elfriede

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a welcoming place

The most friendly hotel I have ever been to.I felt safe and welcome. I will be back. Thank you.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly staff.

The hotel is nice but worn. It is located as accessible as it gets when it comes to public transport. Right next to the train station and the bus terminal. The staff is super friendly and helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel before and will return again. It is situated near the Haubtbahnhof which is perfect when you go by train. The receptionist Hamid is an extremely nice person. Clean, nice, comfortable beds. Very highly recommended!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Sk

Liked: Cleanliness
Great front desk staff in the afternoon and morning. One thing needs major attention that is the light sensors in the common area and specifically the stairs. It’s complete dark when you enter the stairs to catch the elevator and it takes significant amount of time and movement in the stairs to get the sensor working. Very risky
Stayed 1 night in Jan 2026
Verified

8/10 Good

YUKO

Liked: Cleanliness, staff & service, amenities
The room is small but it's just for sleeping so it's not a problem. Staff were very pleasant.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to train and high way bus station. friendly stuff.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Wilfried

Liked: Cleanliness, property conditions & facilities
Nice and polite crew at check-in. room was simple but clean. for me. Okay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For budget minded people this is an amazing location. Clean very convenient location. Staff most welcoming experience in many years of travel (did not catch the mans name) I slept 13 hours in a modest but clean room. They offered breakfast for €12 yet not pushy. Outside has the usual issies of being near a main station with drugs / homeless however alot of security/ people passing bye for no real concern. Ill be back next time in town. Thanks for a great rest
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mechthild

Liked: Cleanliness, staff & service
Top central location. Interieur is a bit outdated, but functional and clean. Great that there is an elevator - though it can take a while. Same with shared showers: great when you share with people who are on a different schedule, else you might find yourself competing. Central location is definately top practical, will return!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ryo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet hotel

Very clean and nicely quiet room. But rather expensive. OK breakfast at add. charge.
Stayed 1 night in May 2024
Verified

6/10 Okay

Steven

Liked: Cleanliness

Close to Hamburg HBF.

This hotel is only 150m from the main station. The staff were friendly and helpful. I was able to leave my luggage with them prior to my room being available. Perfect for a solo traveler who just needs a bed for the night.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute garbage, poor access, dirty, seedy. Lots of "casual" visitors from Reeperbahn.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Horrible, had booked 2 nights but only stay 1 because the state of everything.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for Ironman Hamburg. The prices were lower than elsewhere and the location was convenient. The hotel and room are basic and the area outside isn’t the most inviting BUT it is very clean and well kept inside and the staff do everything to make you feel at home. It was a little hot in my room so I asked for a fan and it was provided. Overall a simple but clean and functional stay. Thank you!
Stayed 4 nights in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Worth it?

On a budget you get what you pay for, although this felt like somewhat overpriced. Only great things was the service at the front desk and the location close to the main railway station and S and U Bahn. Otherwise the room was tiny,and outdated.
Stayed 1 night in Dec 2024