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Moxy Hamburg City

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Relax in a stylish lounge with sofas, chairs, and a bar area, featuring a large TV screen and decorative accents.
Relax in a serene outdoor setting surrounded by lush greenery and comfortable seating.
Situated in a vibrant urban area, this hotel offers a convenient entrance via a wide driveway and parking area.
Relax in a vibrant space with a unique cityscape mural, comfortable seating, and eclectic decor.
Two single beds with matching headboards and crisp linens invite restful nights.

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
ANCKELMANNSTRASSE 11, Hamburg, 20537
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | 1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | 1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Family Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Moxy Hamburg City

Pet-friendly hotel connected to a railway/underground station in Hamburg with a bar
This smoke-free hotel features a bar/lounge, self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Moxy Hamburg City offers 291 air-conditioned accommodations with a hairdryer and blackout curtains. 49-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Moxy Hamburg City. During your stay, you'll be connected to a railway/underground station and within walking distance of Museum of Arts and Crafts Hamburg. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, a lift and a vending machine
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Moxy Hamburg City, you'll find a vending machine, a lift, and a water dispenser. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel

Moxy Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 732 reviews
Rating 8 - Good. 245 out of 732 reviews
Rating 6 - Okay. 50 out of 732 reviews
Rating 4 - Poor. 16 out of 732 reviews
Rating 2 - Terrible. 5 out of 732 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Cold room - too weak AC to heat the room in a few

I arrived in the evening. The ground floor room I received was freezing. Due to construction, it also had a huge dumpster right in front of my window. I turned on the AC. It was so weak that it could not heat the room in a few hours. I asked to change the room, but no room was available. I was told that the AC is not broken, but this is how it is in all rooms. Apparently, it was limited to save the hotel costs. You can ask a technician during the daytime to make it work better. It is the first time I am not happy with this hotel. The Staff was very nice, but could not solve the problem. They offered me a free breakfast, which was nice. Still, I prefer paying a few euros more and not freeze at night. It's kind of a basic request from a hotel...
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stopping here

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 1 night in Jan 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Stayed 1 night in Dec 2024

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, amenities
was fine
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rhe cleanliness was top!
Stayed 2 nights in Oct 2024

4/10 Poor

Ananta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Stayed 3 nights in Aug 2024

8/10 Good

Wai Kwong

Stayed 4 nights in Aug 2024

8/10 Good

Mustafa Erol

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay, central Hamburg

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The breakfast has a nice choice of options.
Stayed 3 nights in Jun 2024

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ralph

Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Stayed 2 nights in Feb 2024

10/10 Excellent

Roshan George

Stayed 3 nights in Feb 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

ulku, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

filiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front desk is the best!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here. The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch! We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there! The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland. Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023