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NYX Hotel Hamburg by Leonardo Hotels

VIP Access

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Photo gallery for NYX Hotel Hamburg by Leonardo Hotels

Restaurant
Property preview
Lobby lounge
Suite (Heaven) | 1 bedroom, in-room safe, desk, soundproofing
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Frankenstr. 16, Hamburg, Hamburg, 20097
  • Place, Miniatur Wunderland
    ‪4 min drive‬
  • Place, Hamburg Cruise Center
    ‪4 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Heaven)

Suite (Heaven) | 1 bedroom, in-room safe, desk, soundproofing

Suite (Heaven)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, soundproofing

Comfort Double Room

9.0 out of 10
Wonderful
(28 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Comfort Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

1 bedroom, in-room safe, desk, soundproofing

Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

NYX Hotel Hamburg by Leonardo Hotels

Art Deco hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
NYX Hotel Hamburg by Leonardo Hotels offers 236 air-conditioned accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Hamburg by Leonardo Hotels. During your stay, you'll be within walking distance of Hamburg Wholesale Market. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 1152 square feet (107 square metres) and includes conference space. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly NYX Hotel Hamburg by Leonardo Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
NYX Hotel Hamburg by Leonardo Hotels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 24 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,152 square feet of conference space
  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Magnifying mirror

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYX Hamburg Hotel
NYX Hamburg Hamburg
NYX Hamburg Hotel Hamburg

NYX Hotel Hamburg by Leonardo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 429 reviews
Rating 8 - Good. 113 out of 429 reviews
Rating 6 - Okay. 20 out of 429 reviews
Rating 4 - Poor. 4 out of 429 reviews
Rating 2 - Terrible. 4 out of 429 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is very aesthetic and it looks nice!
Stayed 2 nights in Jun 2025

8/10 Good

kelley

Stayed 4 nights in Jun 2025

10/10 Excellent

Vernon

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern style
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

8/10 Good

Solvig

Liked: Cleanliness, property conditions & facilities
nice big room but very bad internet, as a business hotel not suited at all. Also I had asked for a quiet location, amongst other kind online request, which sadly seemed to fall on deaf ears. Bar staff super friendly and i could feel as a guest there was a good respectful friendship amongst the team.
Stayed 5 nights in May 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel. Just stay for one night
Stayed 1 night in May 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

This hotel was just lovely. The hotel room was very spacious, and the huge bed was very comfortable. My favourite part was the rainfall shower! The location is excellent only being around the corner from Hammerbrook station (2 mins walk max) with connections to Hauptbahnhof that can take you anywhere. I would 100% stay here again !
Stayed 8 nights in Dec 2024

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel last year, on my first trip to Hamburg. The staff is lovely and the hotel beautiful. I love how simple it is. The beds are super comfy too. The train into the city is just outside the door, but honestly it’s about a 20 minute walk to the city center and a safe walk at that. They have always been accommodating and helpful, even had my room ready early. Thanks for a wonderful stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dave

Stayed 2 nights in Sep 2024

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

This hotel is very close to public transit. It is also near a few restaurants and bakeries. Very clean and every one who worked here was very friendly and professional. The air-conditioner also worked very well for July. We were very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel!

My friend and I ended up picking this hotel because it was such a reasonable price and looked nice, but what we didn’t know what just how nice and convenient it was! The hotel is right down the block from the nearest S-Bahn station which has a stop at the stadium, so if you’re in town for a show at Volksparkstadion, this hotel is perfectly located! It also was a short train ride to the central downtown area of Hamburg, but you can even walk that distance in what I want to say was like half an hour! The area is also quiet and super safe! The staff was also so kind and helpful throughout our stay. Even with things like us needing scissors at one point, they were there to help us! We didn’t get to spend as much time at the bar as we should have, but my friend and I both got espresso martinis before leaving for the concert, and the bartender made KILLER espresso martinis! The rooms were super comfortable and cute, with plenty of outlets by the beds for charging phones (ALWAYS appreciated!). The bathrooms were also nice with a heat light for when you get out of the shower and great water pressure! If we’re ever in town again, my friend and I agree that we would 100% book a stay with NYX Hamburg again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karma

Travelled with family

Excellent hotel, clean and family friendly!

Really clean hotel with arcade games (free) for the young ones. Didn’t get a chance to check out the hotel food, but it was a nice touch to have flavored water and treats in the lobby. Gym didn’t have air conditioning and was too hot to exercise. Extremely friendly staff that were happy to help with any tourist related questions. Water at the front desk to take up to your room for free and in nice glass bottles to cut down on waste. Located a block away from the train station, .5 miles to a nice supermarket, and restaurants nearby. Excellent hotel in Hamburg!
Stayed 1 night in Jul 2024

10/10 Excellent

Oda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an easy accessible are with 2 stations nearby including one that has a link to the airport. There is too much directly in the area for food, drinks and shopping but with the easy transport links you are never far away. The staff are extremely helpful and the hotel is extremely clean, modern and nice. The only slight negative I would have is that I visited during a warm spell in the city and the air conditioning wasn't that powerful and unfortunately didn't cook down the room that much
Stayed 3 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024