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Premier Inn Hamburg City Alster

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Photo gallery for Premier Inn Hamburg City Alster

Bar (on property)
Reception
Lobby
Exterior
Standard Triple Room | Soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Lübecker Straße 109, Hamburg, 22087
  • Place, Marienkrankenhaus
    ‪6 min walk‬
  • Place, Mundsburg Center
    ‪13 min walk‬
  • Place, Alster Lakes
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Soundproofing, free WiFi

Standard Double Room

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, free WiFi

Standard Triple Room

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Room amenity

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Room amenity

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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Premier Inn Hamburg City Klostertor
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  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 46 reviews
The price is CHF 70
includes taxes & fees
22 Feb - 23 Feb
Premier Inn Hamburg City Klostertor

About this property

Premier Inn Hamburg City Alster

Hotel in Hamburg
This smoke-free hotel features self parking, a 24-hour front desk and free Wi-Fi in public areas.
Premier Inn Hamburg City Alster offers 179 accommodations. Guests can surf the web using complimentary wired and wireless Internet access.
During your stay at Premier Inn Hamburg City Alster, you're just a quick walk from Marienkrankenhaus. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 6 minutes by car from Miniatur Wunderland and 6 minutes from Hamburg Cruise Center
Premier Inn Hamburg City Alster offers its guests a lift. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 13 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.9 per person
  • Covered self-parking fee: EUR 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Premier Hamburg City Alster
Premier Inn Hamburg City Alster Hotel
Premier Inn Hamburg City Alster Hamburg
Premier Inn Hamburg City Alster Hotel Hamburg

Premier Inn Hamburg City Alster Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 114 reviews
Rating 8 - Good. 42 out of 114 reviews
Rating 6 - Okay. 21 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Yasmin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The host of the hotel were really rude and you have to pay for everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very knowledgeable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing kettle for tea
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfy and rooms in general were great
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, wasn’t at the hotel long to review everything but beds comfy
Stayed 1 night in Jul 2025

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
It was a nice stay except for the view and noise from the construction
Stayed 1 night in Jul 2025

6/10 Okay

Wing-Hong Stephen

Liked: Staff & service, property conditions & facilities
Shower temperature not working properly. Soap dispenser set too high.
Stayed 3 nights in Jul 2025

2/10 Terrible

RIZA LEVEND

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war extrem alt und schmutzig. Die Klimaanlage im Zimmer funktionierte nicht. Die Betten waren unbequem.
Stayed 2 nights in Jul 2025

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Das Personal war sehr freundlich, der Frühstücksbereich eng und überlaufen. Die Betten waren sehr schmal und die Schlafcouch für die Kinder war viel zu hart. Ich schlafe gerne auf harten Matratzen aber die Schlafcouch war quasi ein Holzbrett mit Bezug. Die Lage war okay, U Bahn Nähe war gut, ansonsten fußläufig zu weit von den schönen Locations in Hamburg, war hetzt nicht wirklich wie der Name vermuten lässt sehr nah an der Alster.Snack Automat und ein Aufzug alle Tage defekt. Keine Katastrophe, würde in Hamburg aber nächstes Mal ein anderes Hotel wählen
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Schöner Aufenthalt

Das Zimmer war sauber, das Personal sehr nett und aufmerksam. Endlich ein Cappuccino der etwas kräftiger ist und nicht nach Plürre schmeckt.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rausgeschmissen worden weil der Hund dabei war. Vorherige Klärung des Hundes nicht möglich, weil zweimal mitten im Gespräch aufgelegt wurde. Keine Kompromissbereitschaft oder Lösungsorientierung seitens des unverschämten Personals. Jeglicher Vorschlag zur Lösung der Situation wurde abgelehnt. So standen wir am Feiertag abends um 19 Uhr 500km von Zuhause, und mit heulender 7-jähriger Tochter, entfernt auf der Straße.
Stayed 3 nights in Oct 2025

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvät liikenneyhteydet
Stayed 4 nights in Oct 2025

2/10 Terrible

Rene

Stayed 1 night in Jul 2025

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone oli siisti. Henkilökunta ystävällinen.
Stayed 5 nights in Oct 2025

6/10 Okay

Thomy

Travelled with partner
Obwohl wir immer um ein ruhiges Zimmer bitten, sind wir immer direkt am Fahrstuhl, haben das Zimmer zur Lautesten Seite. Früher als es noch IHg war, wurden die Wünsche berücktsichtig.
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Torsten

Business traveller
Flecken auf den Teppichen. Undichte Fenster
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wenn es einen Tresor auf dem Zimmer gäbe, wäre das sehr gut.
Stayed 1 night in Sep 2025

10/10 Excellent

FATIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başta karşılama görevlisi güleryüzlü Sabreen ve adı gibi çalışkan Seyfullah olmak üzere tüm personele ve ilgililere kalpten teşekkürlerimi sunuyorum. Ulaşım imkanları, hemen yandaki REWE market, sessiz, sakin ve huzurlu bir mahalledeki konumuyla bu otel çoğu zaman tercihim olmaktadır.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren als Familie für eine Nacht in einem familienzimmer da, hat gut gepasst, Frühstück war sauber und alles da, tolle Tee-Station. Schön, dass es die familienzimmer auch noch für ältere Kinder gibt
Stayed 1 night in Sep 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel.

Hotel com estacionamento no subsolo. Fácil acesso e um bom lounge. Comércio, restaurante e mercado por perto. Bom quarto e café.
Stayed 2 nights in Sep 2025

4/10 Poor

Espen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Unfrien
Stayed 2 nights in Sep 2025

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande personnels sympathiques et réactifs au demande. L’emplacement est entouré de trois stations de métro.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Ausgangslage, um die Stadt zu erkunden, U-Bahn schnell fußläufig erreichbar.
Stayed 1 night in Sep 2025

8/10 Good

Waldemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem, sehr gutes Hotel um Hamburg zu erkunden.
Stayed 2 nights in Sep 2025