For the most part, it was a pleasant experience comfortable accommodations, smooth check-in, and a welcoming atmosphere until I encountered an overnight staff member at the lobby he was tall, bald, and with an energy that shifted the entire mood of the night. The automatic doors had remained open, He yelled at me: “What part of close the door did you not understand?” and “Take responsibility for your actions.” His erratic behavior left me uneasy, my stay quickly turned into one shadowed by discomfort. It even crossed my mind to leave and find another place to stay. That one incident, unfortunately, altered my overall experience.