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Holiday Inn Express Hamilton Upper James by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hamilton Upper James by IHG

Exterior
Point of interest
Free daily buffet breakfast
Free daily buffet breakfast
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1276 Upper James St, Hamilton, ON, L9C 3B3
  • Place, Lazermania
    ‪4 min drive‬
  • Place, Canadian Football Hall of Fame & Museum
    ‪6 min drive‬
  • Place, McMaster University
    ‪9 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hamilton Upper James by IHG

A 24-hour front desk, free breakfast and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. This Hamilton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Holiday Inn Express Hamilton Upper James by IHG, you'll be close to TD Coliseum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a lift
  • 8 minutes by car from TD Coliseum and 11 minutes from McMaster University
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This Hamilton hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton

Holiday Inn Express Hamilton Upper James by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 448 reviews
Rating 8 - Good. 87 out of 448 reviews
Rating 6 - Okay. 23 out of 448 reviews
Rating 4 - Poor. 17 out of 448 reviews
Rating 2 - Terrible. 16 out of 448 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
When we arrived, we were greeted by Nishant, the desk manager. Check in was prompt, and seamless! When I asked, what time is breakfast served, Nishant said 6:30 am. I told him that we needed to wake at 5:30, and be out at 6:00 am. Nishant, said he “please give me a moment “. He packed muffins, yogurt, spoons and apples for us!!!! Would definitely stay in this hotel again!
Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. All front desk staff were very friendly and helpful with any inquiry I had. Breakfast choices were amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and spacious and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

russ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean comfortable and modern! Very impressed! Great location. Underground parking!!! Very friendly staff! Really nice breakfast selection and eating area! Would absolutely stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: - The room was spaceous - It was super clean - It looks newly renovated - Great customer service/staff Cons: - Bathroom door didn’t lock - Underground parking needs mirrors to see people coming in/out
Stayed 2 nights in Nov 2025

10/10 Excellent

Jon, Welland

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Great breakfast and awesome staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Sheilagh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Nov 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the whole experience, and I think it was a pretty good value
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night prior to an early morning flight. Staff was fantastic...very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Tricia Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Left before breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Cynthia diane

Liked: Cleanliness, amenities, property conditions & facilities
All but one night the noise was terrible, kids running up and down the hallway playing hockey and then knocking on doors and running away, last night was a bunch of teen girls making a lot of noise. I can there to rest and relax but was not able to. I paid good money for my stay , this is unacceptable. Kids and families should be placed a floor away from others
Stayed 5 nights in Nov 2025

10/10 Excellent

Tricia Diane

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 5 nights in Nov 2025

10/10 Excellent

Nick

Stayed 2 nights in Nov 2025

10/10 Excellent

Elsbeth

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were amazing,clean room, will definitely stay at this location again.
Stayed 1 night in Nov 2025

8/10 Good

Gino

Stayed 1 night in Nov 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly and efficient staff.
Stayed 1 night in Nov 2025

8/10 Good

Ron

Stayed 3 nights in Nov 2025

8/10 Good

nadine

Stayed 1 night in Nov 2025

10/10 Excellent

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, large room ,good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Judy, North Tonawanda

Liked: Cleanliness, staff & service, property conditions & facilities
newly remodeled, very nice! Hot breakfast was good
Stayed 1 night in Nov 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and hotel clean. Buffet breakfast was well supplied and hot. Staff very friendly. However on checkout day, in the morning live TV and streaming stopped working. Also just before leaving our room card key wouldn't open our door, had to ask for assistance to open our room. Not clearly marked for check-in parking.
Stayed 2 nights in Nov 2025