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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Indoor pool
Point of interest
Free daily on-the-go breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
11 Windward Drive Qew Exit 74, Grimsby, ON, L3M4E9
  • Place, Gateway Niagara Information Centre
    ‪15 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Quality Inn & Suites

Hotel with free breakfast, 3-minute walk to Lake Ontario
Along with an indoor pool, this smoke-free hotel has a fitness centre and WiFi in public areas. Free on-the-go breakfast, free wired Internet in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site.
Quality Inn & Suites offers 60 accommodations with free newspapers and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Lake Ontario. Features include free self-parking and free wired Internet, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lake Ontario and a 2-minute drive from Forty Creek Distillery
  • Pets welcome for a fee (restrictions apply)
Quality Inn & Suites offers its guests an indoor pool and a fitness centre. A computer station is on site and wired Internet is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Grimsby hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Grimsby
Quality Inn & Suites Hotel Grimsby
Super 8 by Wyndham Grimsby Ontario

Quality Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Stayed 1 night in Oct 2025

6/10 Okay

Douglas

Travelled with partner
Location to the lake is nice, would like a nicer dining area
Stayed 2 nights in Oct 2025

10/10 Excellent

Kolby

Stayed 2 nights in Oct 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a hockey tournament. It was a great location, only about 10 minutes down the road from Gateway Ice. Across the street are a few little shops and eateries, all within walking distance. The Lake is wothin walking distance with a path you can walk along it. The hotel has a small pool and limited workout room. Our room was clean and staff was friendly. The heating/ ac units either need to be updated or maintenance is needed, we had to make adjustments continuously during out stay. The shower requires several minutes to allow it to heat up as well. The hotel would benefit from updates compared to the newer community surrounding it. Overall despite these, we would recommend this location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to save for the night couple little bars around there.It was good
Stayed 1 night in Oct 2025

8/10 Good

Rob

Liked: Amenities
No wifi or tv the night i was there
Stayed 1 night in Sep 2025

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

David, Edmonton

Travelled with family
Liked: Cleanliness
Was nice stay, but the toilet was not working correctly in one of two rooms .
Stayed 3 nights in Oct 2025

2/10 Terrible

Chelsea

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good for the price. Hotel needs major updates but was close to the water, businesses and a nice area outside the walk around at. The breakfast was TERRIBLE but luckily there is a Tim Hortons nearby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria Charina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the QEW, halfway between Niagara Falls and Toronto. Nice location, nice community. Very warm people
Stayed 1 night in Oct 2025

10/10 Excellent

David, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was plentiful. Loved the proximity to the lake and walkway by the water.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The lobby and breakfast room were bright and clean. The staff was very pleasant and accommodating. The only and very minor negative feedback would be the variety of options for the continental breakfast. The eggs were bland and tasteless. The coffee was great though. I would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Stayed 1 night in Oct 2025

6/10 Okay

Georgia

Liked: Staff & service, property conditions & facilities
Breakfast was good, room was a bit musty but overall a fine stay
Stayed 2 nights in Oct 2025

4/10 Poor

William

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed linens and pillows had stains. Did not pit enough towels in the bathroom to accommodate me, my wofe and two kids. Will not be booking at this hotel again
Stayed 2 nights in Oct 2025

8/10 Good

Dale

Travelled with partner
Staff was very helpful
Stayed 7 nights in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walk to the beach was beautiful
Stayed 1 night in Sep 2025

8/10 Good

Jean-Marc

Stayed 2 nights in Sep 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities
The actual building entrance and front desk area looked updated but the room was a different story. It was dated, the bathroom setup was very small. I do have to say the free breakfast was very good value.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Stayed 2 nights in Sep 2025

8/10 Good

Elysa, Columbus

Liked: Cleanliness, staff & service, amenities
The hotel is a bit outdated, but it was within walking distance to Lake Ontario and a lovely walking path next to the lake. If you stay, I highly recommend the Olive Board for dinner. Amazing food & wine! The hotel had a hot breakfast in the AM too which was really nice.
Stayed 1 night in Sep 2025

4/10 Poor

Andrea

Travelled with pets, Travelled with partner
Liked: Amenities
The room had a Heat Pump in the bedroom and the bedroom was separated by a door and wall to the bathroom and sitting area with the couch, and there was no air movement in it. So it had the smell of cigarettes and stale air, even though it was a non-smoking room. Some things have been upgraded. There were holes in the couch, arms, and no pillows on the couch. I understand that I stayed with my two wiener dogs, but I was charged $100 and for that extra money I received a crappy room. Some of the front staff were dismissive and grumpy. It was an OK stay for the price but considering I paid an extra hundred dollars for two nights because of my pets I would not stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

Chevi

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel to downtown Grimsby. Easy access from highways.
Stayed 1 night in Aug 2025