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The Casablanca Hotel

3.5 star property

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Photo gallery for The Casablanca Hotel

Reception
Exterior
Indoor pool
Staircase
Dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    ‪15 min walk‬
  • Liuna Gardens Banquet and Convention Centre
    ‪4 min drive‬
  • Fifty Point Marina
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪62 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic Double Room, 2 Double Beds

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

The Casablanca Hotel

Lakefront hotel with 24-hour fitness centre and spa services
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and conference space. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
  • Cats and dogs welcome for a fee
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. Self parking is free.

This Victorian Grimsby hotel is smoke free.

Bogeys – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 25 November 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1010 reviews
Rating 8 - Good. 294 out of 1010 reviews
Rating 6 - Okay. 177 out of 1010 reviews
Rating 4 - Poor. 92 out of 1010 reviews
Rating 2 - Terrible. 49 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day stay in suite

The suite was big, bathroom was nice and clean. The pool was nice, lots of eatery right across the street. Nice restaurant in hotel. Free parking, it was a nice hotel.
Stayed 1 night in May 2025

6/10 Okay

chris

Travelled with partner
Liked: Cleanliness
Staff were very friendly and helpful. The room itself was not great. Issues with water temp and pressure in the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff ! great hotel. We stay a couple of times a month to be close to family and it’s very clean with a great pool for swimming. Definitely be coming back again.
Stayed 1 night in May 2025

2/10 Terrible

Jashandeep

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC
Stayed 1 night in May 2025

2/10 Terrible

Jaspreet S

AC unit wasn’t working. Whole night I was sleepless
Stayed 1 night in May 2025

6/10 Okay

Darshan

Travelled with family
Liked: Staff & service
Disliked: Amenities
Amenities were not fully functional AC was not cooling at all.
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Stayed 1 night in May 2025

8/10 Good

Bonnie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Terrible condition of property maintenance Air conditioner in the hotel not working and pool was not open Had to leave middle of night as could not sleep due to the heat of the room Windows would not open either Requesting a refund asap
Stayed 1 night in May 2025

8/10 Good

Heather

Stayed 1 night in May 2025

4/10 Poor

Ronald

Travelled with family
It was very hot in the rooms. Front desk said the A/C had not yet been turned on for the season. I opened the curtains to see if the window would open, it didn’t wand the sills were covered in dead bugs. Entire room and bathroom were very outdated. Grout around shower was black with mildew.
Stayed 1 night in May 2025

6/10 Okay

Doug

Liked: Cleanliness
The diverter valve in the bathtub faucet was stuck. I had to force it to have a shower.thought I might break it.
Stayed 2 nights in May 2025

2/10 Terrible

Samantha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel room was very very hot - main areas of the hotel were hot as well- staff had fans and were still sweating. Staff said that heat was off, and the facility typically waits too long to turn on the a/c. We needed 2 fans- and the temp outside was in the 50's (F) - windows did not open. We contemplated sleeping in the car. The property is run down and there were not many people there. One positive is that they are dog friendly and they keep the dog friendly rooms in the same first floor area. Staff were very nice, check-in was easy. But it was a very uncomfortable stay to say the least.
Stayed 1 night in May 2025

8/10 Good

SharanPreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karliverits

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Helen, RED LION

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful as well as the surrounding area. In the rooms, the signs of aging were there, but incredibly well maintained and nothing to hinder the stay except maybe the HVAC system. When i entered my 1st room it was noticeably warm. Thinking someion prior might have had the heat on, i searched and found the little vent and a really out dated dial. It was runnind and set as cool as it goes and on high (which seemed less than a low setting in most places.) I called down and spoke to Mark who was incredible during my stay. I let him know it was warm, but a fan would be ok. He had me change rooms just in case. Entered the 2nd room to have the same issue. Mark was cool enough to.bring the fan. I of course then noticed there was also a fan in th3 closet (i literally never clocked it befofe that moment. Ha!) And ended up setting them both up. Between the two fans, the room was pleasent! The view out my window was fantastic of the one part of the lake. And just all around quiet, which was exactly what i was looking for. And i didnt have to go far for food or specialty coffee which was super convenient too! Everyone i encountered were so kind. I will 100% be visiting again soon, and adding this hotel to my list of "go-to" hotels.
Stayed 2 nights in May 2025

8/10 Good

Roy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Igal

Stayed 2 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were exceptional. The staff were great.
Stayed 1 night in May 2025

6/10 Okay

Janis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The cleanliness is lacking in the details.
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, amenities
Where do I start? do not stay here. Rude front desk staff especially Mark. Wouldn’t take my credit card took $50 off my debit which I still don’t have back. Bad smells, not clean uncomfortable beds pillows should be in the garbage no light in the bathroom…I could go on. Will be looking for a full refund.
Stayed 1 night in May 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The first room was too warm for us so the service desk assigned us a different room. It was better and they also provided us with fans to ensure we had comfort. We had a good stay and the lady at checkout took pics for us on the beautiful staircase.
Stayed 1 night in May 2025

10/10 Excellent

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2025

8/10 Good

Bambisola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Great view of the lake.
Stayed 1 night in Apr 2025