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Mercure Hotel Hamm

4.0 star property

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Photo gallery for Mercure Hotel Hamm

Interior
A staircase with water cascading down, a modern light fixture, and a bar area.
Exterior
Fitness facility
A brick building with a sign reading 'Mercure HOTEL' and a clear view of the entrance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Neue Bahnhofstr. 3, Hamm, NW, 59065
  • Place, Gustav Lubcke Museum
    ‪3 min walk‬
  • Place, Hamm Market Square
    ‪7 min walk‬
  • Place, Pauluskirche
    ‪7 min walk‬
  • Airport, Dortmund (DTM)
    ‪31 min drive‬

Room options

View all photos for Standard Suite, 1 Double Bed with Sofa bed (separate living and sleeping areas)

Standard Suite, 1 Double Bed with Sofa bed (separate living and sleeping areas) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Suite, 1 Double Bed with Sofa bed (separate living and sleeping areas)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(23 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Hotel Hamm

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference centre and a business centre. Housekeeping is available on request.
Mercure Hotel Hamm offers 142 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Hamm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Hamm. During your stay, you're just a quick walk from Gustav Lubcke Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute walk from Gustav Lubcke Museum and 7 minutes on foot from Hamm Market Square
  • Pets welcome for a fee
Mercure Hotel Hamm offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 8073 square feet (750 square metres) and includes a conference centre. The business-friendly Mercure Hotel Hamm also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 4-star Hamm hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 9 per day)
  • Street parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,073 square foot of space)

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 9 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamm
Mercure Hotel Hamm
Mercure Hotel Hamm Hamm
Mercure Hotel Hamm Hotel
Mercure Hotel Hamm Hotel Hamm

Mercure Hotel Hamm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 731 reviews
Rating 8 - Good. 305 out of 731 reviews
Rating 6 - Okay. 73 out of 731 reviews
Rating 4 - Poor. 20 out of 731 reviews
Rating 2 - Terrible. 9 out of 731 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well located in Hamm. Parking particularly poorly signposted... Clean, quiet, friendly staff, decent restaurant with dining options nearby
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kaia-Liisa

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, very good breakfast, nice and spacious room, even with kids in one room.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big rooms Good breakfast Very close to the city center Easy parking
Verified

8/10 Good

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to that amount of money
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel. 5 minute walk to the train station. Friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jesper Rømer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Mercure

Nice and helpful staff. Very clean and nice rooms and excellent breakfast! Late checkout, so that was also nice and a free underground parking lot.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Mohammed Asharudheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean parking. Unstable wifi is the only -ve to mention.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast handy for Hamm hbf
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

very good hotel
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Balasundaram

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have everything you need and very convenient
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Nice big rooms, clean and spacious. Good breakfast. Helpful staff.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for the station
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Handi

Liked: Cleanliness
Disliked: Property conditions & facilities
No AC on the room but with the cool weather, i was able to use the fan and opened the window, until the noisy construction started tk wake you up. They promised to look into the AC but noone came to give me an update if the ac was indeed broken or if they had fixed it (still used outside air and fan to avoid disappointment) Breakfast was the same thing everyday. No wifi and poor cell service in my room 307. I had to work from the lobby so i can get wifi for my laptop and to get on zoom calls. Very inconvenient
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room was spacious and the staff was friendly but the hotel is in a need for a renovation / update. On the plus side is a closed parking garage and the breakfast was good.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Roger

Liked: Staff & service, room comfort

Quite ok

A bit outdated hotel: head of floor lamp and shower hose broken, leaky windows with water inside, toilet flush button very dirty. Staff is nice. WLAN is fast and free.
broken floor lamp head
dirty flush button
water inside window
leaky window
Stayed 4 nights in Nov 2024
Verified

8/10 Good

salman

Liked: Cleanliness, staff & service
There is no air conditioning other wise amazing property
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely recommend

Checked in to the hotel after 22.00 Saturday evening. As the restaurant was closed, we asked for help to find somewhere else. The night receptionist (asian looking man) was very helpful and gave us a few suggestions. All staff we met spoke English. All in all a very pleasant experience
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

handi

Disliked: Staff & service, property conditions & facilities, room comfort

No AC

AC wasnt working in the first night and they were not any other available room. So i had to sleep in a non ac room with a fan Once they moved me to another room on the second and last night, the ac was on but very low. It was a bit step up from a fan. Breakfast was mediocre
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad sound isolation

The staff was realy nice and friendly. The room was nice and clean. The sofa that was a bed was hard. The double bed was 2 beds made in to one so it wasnt a double bed. We were disturbed by stamping nices from the floor above for the whole night.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Ludwig

Liked: Cleanliness
Besonders gefallen hat uns die optimale Lage und der Angestellte der uns beim Check-in und Check-out bedient hat. Weniger schön war, dass das Personal beim Frühstück, bei Vollbelegung, überfordert war.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Rent og pænt
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Le personnel était tres réactif et la chambre très propre
Stayed 1 night in Nov 2025