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SureStay Plus by Best Western Covington

2.5 star property

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Photo gallery for SureStay Plus by Best Western Covington

A spacious living room with a brick wall, a fireplace, a sofa, a coffee table, and a television.
A paved pathway with stepping stones, surrounded by mulch and small shrubs, leading to a picnic table and a pool area, enclosed by a black metal fence.
A kitchen with wooden cabinets, a coffee machine, a microwave, and a toaster.
A swimming pool with a wooden deck edge, surrounded by a black metal fence, and adjacent to a building with a light-colored facade.
A hotel room with a large bed, two bedside tables, a chair, a desk, and a large window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
625 N Highway 190, Covington, LA, 70433
  • Place, Bogue Falaya Park
    ‪7 min drive‬
  • Place, Covington Trailhead
    ‪8 min drive‬
  • Place, H.J. Smith & Sons General Store and Museum
    ‪8 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, First Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed, Non-Smoking, First Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Non-Smoking, Second Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

Bathroom | Combined shower/bathtub, hydromassage showerhead, free toiletries

1 Queen Bed, Non-Smoking, Second Floor, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor)

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

A bathroom with a toilet, a bathtub, and a shower. There are towels hanging on a rack.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.2 out of 10
Good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room)

A hotel room with a bed, a TV, a desk with a lamp, a wardrobe, and a bathroom visible through an open door.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (2nd Floor;Living Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a chair, a desk, and a television.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a sofa, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

SureStay Plus by Best Western Covington

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
SureStay Plus by Best Western Covington offers 73 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Covington. During your stay, you'll be close to Lakeview Regional Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Avala Hospital and a few minutes from Lakeview Regional Medical Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus by Best Western Covington offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Covington. Free self parking is available.

This Covington hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Plus by Best Western Covington.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Northpark
Best Western Northpark Covington
Best Western Northpark Inn
Best Western Northpark Inn Covington
Northpark Inn
Best Western Covington
Covington Best Western
Best Western Covington Hotel
Best Western Covington
Surestay Plus By Covington
SureStay Plus by Best Western Covington Hotel
SureStay Plus by Best Western Covington Covington
SureStay Plus by Best Western Covington Hotel Covington

SureStay Plus by Best Western Covington Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leesa

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ceing was pealing, there was mold in tub mat, and the furniture looked so dilapidated that thrift stores wouldnt take it. We didn't stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mekeshia

Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet clean and not too far from Broadway and Opry Mills which we enjoyed
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Matthew

Disliked: Amenities, property conditions & facilities
The hotel was okay, but the bathroom was extremely out dated and kind of gross. When it got dark, it was obvious that people were engaging in illegal behaviors. The breakfast was inedible, so we ended up going out. I would not stay there again.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jeffery

Liked: Cleanliness
Disliked: Amenities
Room was pretty good. Property overall was fair at best
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Michele

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
SureStay Plus was not what I expected. It is decent if you are looking for a Motel. I was expecting a hotel with more upgraded facilities and a breakfast that included more than just Walmart-bought muffins and cereal, especially considering the price for the stay. On a positive note, the staff was courteous and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay friendly accommodating staff.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

tiffany

Disliked: Cleanliness, property conditions & facilities
Bathroom needed extreme cleaning! Big space under door where air could come in.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean room accommodating convenient to shopping and restaurants
Stayed 13 nights in May 2025
Verified

4/10 Poor

Lyndsay

Disliked: Cleanliness, property conditions & facilities
The place was smelly like cigarettes. It’s nice that the rooms didn’t have carpet but it just stunk. And I went to the gym. It was dirty. No cleaning wipes. Also super smelly thank goodness I turned the AC on to circulate the air. Would not recommend.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

CRAIG

Need more updated or upgrades .
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
Not like a normal Best Western! Very cheap amenities. The bed was horribly uncomfortable. The room in general felt dirty. The breakfast was horrible. The muffins tasted like they'd been sitting there for weeks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cristyn

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff. Plenty of towls. Clean room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room very clean and comfortable. Perfect for the night and the ac wasn’t a bother I stayed cool all night
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our needs. Clean, spacious, microwave, mini-fridge, pool. It is close to lots of restaurants and other shopping, some even within walking distance. Great value for the price. I will be staying there again.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

robert anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shameful place!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Herschel

Very covenient for our trip.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Michael

Disliked: Amenities
Well first day room not cleaned. No free breakfast as advertised. The best part is being RIPPED OFF 200 DOLLARS. SAID WE SMOKED IN ROOM!! WHAT a joke! Never again will we stay at any Hilton hotels!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lakeisha

Great stay
Stayed 1 night in May 2023
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was very friendly. Hotel bath and bed in poor shape.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Bert

Liked: Cleanliness, room comfort
The bed was good. The shower was good. TV worked.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given was dirty and there was no shower head. We switched rooms and that one wasn't much better either. The door handle on the inside of the room was broken, the room wasn't very clean, and the refrigerator was disgusting. It looked like something exploded in there and it was never wiped down. The staff was nice, I'll give them that.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities
No where online do the pictures show the doors open from the outside. The hotel is a complete dump. So gross. I had to kill a bug before my kids got in the shower. Yuck.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stacey

Liked: Amenities
It was clean the staff was friendly and accommodating. It’s a great hotel and pet friendly!! Great for the price
Stayed 10 nights in May 2025