Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
The staff were very friendly and helpful. The hotel and breakfast were average. Nice gift shop on site. We did use the taca taca game alot- my son loved that. Also has a nice pool table and good wifi. Overall a positive experience.
Good service and ok breakfast. Towels rough. Bathroom not clean. Lounge area nice. Walls very thin. We could hear girls partying well after midnight. Too far to walk for meals - would help if hotel offered lunch and dinner.
la atenciĂłn del personal es muy buena, son muy amables y atentos en responder cualquier consulta. El desayuno es bastante bueno, la ubicaciĂłn es buena, un poco lejos del pueblo, pero para los que gustan de caminar, anda muy bien. Lo malo es que los domingos y festivos, no hay servicios de restaurante y el hotel queda practicamente solo.
The staff were very welcoming and helpful. I wouldnât choose to stay here again though if I didnât have my own transport, as it was about a 20 minute walk to the town centre area and 25 minutes to the seafront. I thought for the cost to stay here, the breakfast buffet wasnât great quality and we were required to sit in a certain place rather than choose where you wanted to sit, which I hadnât experienced anywhere else.
The staff are all very helpful, especially a young lady in the front desk. She helped me to call the hotel that I planned to stay next. One younger guy is helpful too as I rented a bike there. Really enjoyed my bike ride.
Room could do with refurbishment. Wi fi only available in reception /bar/restaurant area. Restaurant menu not available in English on our 1st night but translated by 2nd evening. Reception staff very helpful. Break fast - no fruit or yoghurt avaliable. General store close by. Rapa Nui Dream Island tours very good
Hotel Hatu Matua is exactly what we wanted: affordable, clean, pleasant, delightful gardens, kind, helpful staff, walkable to town center. We had a pleasant stay. Laundry was sent out and returned promptly. All good! Iâd stay again.
The staff was amazing. Airport pickup was very helpful. Breakfast was good. Rooms were comfortable. Communication with hotel before our trip was so helpful.