Central hotel connected to a shopping centre in Hangzhou with free parking
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Self parking is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Limited housekeeping is available.
Ascott Raffles City Hangzhou offers 180 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on weekdays only.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Ascott Raffles City Hangzhou. During your stay, you'll be connected to a shopping centre and within walking distance of Raffles City Hangzhou. You'll find features such as free self-parking, plus an indoor pool and a restaurant.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Amenities include free newspapers in reception, a front desk safe and a meeting room
On-site recreation includes a gym, a steam room and a sauna
Steps from Hangzhou City Planning Exhibition Hall and Raffles City Hangzhou
Airport pick-up shuttle service available for a fee
Ascott Raffles City Hangzhou offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.
A meeting room and limo/town car service are available. The business-friendly Ascott Raffles City Hangzhou also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. A shuttle from the airport to the hotel (available on request) is available for a fee. Self parking is free.
This 3-star Hangzhou hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Ascott Raffles City Hangzhou has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transport
Airport pick-up shuttle (surcharge) from 9 AM to 6 PM on request
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 85 for adults and CNY 43 for children
A bar/lounge
A restaurant
Things to do
Gym
Indoor pool
Outdoor pool
Sauna
Shopping centre
Steam room
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Indoor pool
Laundry facilities
Living room
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (weekdays only)
Business services
Conference centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Towels provided
Entertainment
LCD TV
Food and drink
Free bottled water
Full-sized refrigerator/freezer
Kitchenette
Limited room service
Microwave
Separate dining area
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board
Living room
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 85 for adults and from CNY 43 for children
Airport shuttle fee: CNY 600 per vehicle
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Ascott Raffles City Hangzhou offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.