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Kastens Hotel Luisenhof

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Photo gallery for Kastens Hotel Luisenhof

Exterior
A modern hotel room with a red accent wall, a sofa, a dining table, and a view of a cityscape.
Reception
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a TV on the wall.
Banquet hall
Luxury
5.0 star property
9.0

Wonderful

Elegance steps from city vibrance

Revitalised luxury near New Town Hall, this hotel boasts elegant architecture and proximity to vibrant city attractions. Unwind with a massage at the on-site spa, savour gourmet meals at MARYs, and enjoy the cosy lobby fireplace.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Luisenstrasse 1-3, Hannover, NI, 30159
  • Place, Opera House
    ‪2 min walk‬
  • Place, New Town Hall
    ‪12 min walk‬
  • Place, Heinz von Heiden Arena
    ‪3 min drive‬
  • Airport, Hannover (HAJ)
    ‪16 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Single Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room - Single Bed

Standard Single Room - Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room - Single Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room - Single Bed

Superior Single Room - Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room - Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Room

Junior Suite Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a sofa, two armchairs, a coffee table, a desk, and a lamp. There is a large window with curtains, a vase with flowers, and a framed picture on the wall.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed

A modern living room with a dining area, a kitchen, and a large window with curtains.

Apartment, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Kastens Hotel Luisenhof

A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Kastens Hotel Luisenhof offers 149 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desk chairs. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Kastens Hotel Luisenhof, you're just a quick walk from Niki-de-Saint-Phalle-Promenade. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from New Town Hall and a 3-minute drive from Maschsee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kastens Hotel Luisenhof offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kastens Hotel Luisenhof. For a fee, parking is available. A complete renovation of Kastens Hotel Luisenhof was completed in February 2022.

Smoking is allowed in designated areas at this 5-star Hannover hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
MARYs – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 25 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MARYs

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Area rugs in room
  • Grab bar in shower (105 centimetre high)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (105 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (140 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1856
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Office
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 5 2026 to August 30 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 24 May to 26 May:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Kastens Hotel Luisenhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 671 reviews
Rating 8 - Good. 171 out of 671 reviews
Rating 6 - Okay. 47 out of 671 reviews
Rating 4 - Poor. 15 out of 671 reviews
Rating 2 - Terrible. 7 out of 671 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate room, quiet, fantastic bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Great stay as usual !
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 3 nights in Dec 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just a few minutes walk from the Hannover train station. Excellent staff. Large room. Comfortable bed, but miserable pillows. Close to a lot of restaurants, cafes, and shopping. Many attractions a short walk from the central location of the hotel. Would definitely recommend. Thanks to Julyana (spelling?) for her care and great advice on local coffee spots. Appreciate
Stayed 2 nights in Sep 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, traditional hotel conveniently located in the center of Hanover
Stayed 4 nights in Aug 2025

4/10 Poor

Christian

Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Nice
Stayed 3 nights in Jul 2025

8/10 Good

Reynard, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

luis enrique

Stayed 1 night in Jun 2025

8/10 Good

SUSAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for our visit. Staff is nice and room was fine. Don’t like the half duvets but this is apparent common in Germany. The reason it gets 4 instead of 5 stars isn’t really their fault. There were loud concerts and a parade during our stay that our room just reverberated from the noise. Impossible to nap. Luckily it ended after we retuned from dinner. We had dinner one night @Marys. Not bad but certainly not excellent by nyc standards. But close to nyc prices. The breakfast was good and we had a lovely server named Gabby. Good luck in your studies!
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were professional, friendly and helpful (a rare combination in Germany). They were prepared for my arrival and gave me an upgrade - with a smile! I will definitely come again.
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a great location
Stayed 1 night in Mar 2025

4/10 Poor

Matt

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 4 nights in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wonderful hotel right in city center. Thank you, Sasha, for the hospitality and kindness!
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024