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Hanoi Fiesta Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Fiesta Hotel & Spa

Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Reception hall
Lobby
Suite Window Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
9 Hang Muoi, Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Quan Chuong Gate
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Senior Double or Twin Room, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Senior Double or Twin Room, City View

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Suite Balcony

Premium bedding, memory-foam beds, minibar, in-room safe

Suite Balcony

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Courtyard View

View from room

Deluxe Double Room, Courtyard View

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Window Room

Suite Window Room | View from room

Suite Window Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Large Single Bed OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Family Room, 2 Bedrooms, 2 Bathrooms, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Executive Triple Room, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Triple Room, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About this property

Hanoi Fiesta Hotel & Spa

Hotel with a full-service spa, 7-minute walk to Hoan Kiem Lake
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Hanoi Fiesta Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually furnished accommodation includes day beds. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hanoi Fiesta Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Thang Long Water Puppet Theatre and Quan Chuong Gate
  • Airport shuttle service available for a fee
Hanoi Fiesta Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hanoi Fiesta Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 49,999 per stay)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Fiesta Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 2000000.0 per stay
  • Spring Break deposit: VND 2000000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: VND 49999 per stay (66 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Fiesta Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Commencer Hotel Hanoi
Commencer Hanoi
Commencer
Commencer Hotel
Hanoi Horse Hotel
Hanoi Fiesta Hotel & Spa Hotel
Hanoi Fiesta Hotel & Spa Hanoi
Hanoi Fiesta Hotel & Spa Hotel Hanoi

Hanoi Fiesta Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 140 reviews
Rating 8 - Good. 27 out of 140 reviews
Rating 6 - Okay. 11 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

melanie

Travelled with family
Liked: Cleanliness, staff & service
Our Hotel was in a great location near all shops and markets, has 24 hour desk and very welcoming staff and very helpful, and let us check out late, room was lovely, did not have a couch or a microwave and could of had a bigger fridge with freezer to keep ice, they offered free buffet breakfast which was good but need to keep the food warm as it gets cold quickly.
Stayed 2 nights in Oct 2025

4/10 Poor

darryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like was described. Definitely no swiming pool as advertised, asked for an interconnecting room but it was just a hallway with a door that didn’t lock between two rooms. It also had a security camera that looked into the rooms. Walls dirty, everything very old and worn. Safe not bolted down. Staff were pleasant and seemed nice. Breakfast very average, in a tight cramped space, the butter every morning was melted, not a great choice. Noisy at night. Good location in the old town.
Stayed 6 nights in Jul 2025

10/10 Excellent

Justine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel, right in heart of old quarter and had excellent (huge!) beds and clean modern bathrooms. It’s a small hotel with 2 rooms per floor and this worked well for our family as we had the whole floor for us! Small narrow roof top breakfast buffet, excellent staff William was so kind! Only one negative it is right next door to a pub, but music stopped around 11 (I think?) Reception staff were so cheery and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Simone

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff! Very friendly and accommodating. Room was clean and comfortable. Good location in Old Hanoi. Very easy to walk to many places.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie peluchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel value for money staff are so friendly and accomodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie peluchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved our stay here. Rooms are clean, location is good. There are alot of food choices in the area. The staffs are very friendly and accomodating esp the girl staffs, Andrea. We would definitely go back here on our next trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

BRIAN

Stayed 1 night in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Cheick

Stayed 3 nights in Apr 2025

6/10 Okay

Cristina, Whitefish Bay

Stayed 2 nights in Mar 2025

6/10 Okay

Cristina, Whitefish Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic BUT nothing like the pictures!!! NOTHING!!! The location is fantastic, the rooms are great, the staff is extremely kind, helpful, friendly, and knowledgeable. But, the rooms do not have the view shown in the pictures, there is no access to a nearby pool, and the rooftop doesn’t exist. It would be much better if the pictures were accurate!
Stayed 1 night in Mar 2025

4/10 Poor

Makayla

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was a pretty good hotel for the price until when we were going to check out and there was a roach crawling around our luggage on the 5th floor. :( if I had seen earlier we would have stayed elsewhere and left. I do not need a little hitchhiker catching a ride home. Freeway is really noisy too. Staff was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Sherwin

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Gemma

Disliked: Staff & service

Avoid the hotel if you want to sleep

My advice: avoid this hotel. The room itself was dirty - the walls full of marks and the AC unit's frame was falling off. The breakfast was full of flies. Every single time you leave/return to the hotel, the nail salon underneath the hotel will ask if you want your nails doing or a massage - it gets tiring. The room doors slam shut and it's so loud. We told reception and advised them to put up signs to be quiet after a certain time but they didn't. So if anyone on your floor comes in late, then it will wake you up. Also, the cleaners were SO LOUD. They would shout right outside our door no matter what time it was so when it was early in the morning, they'd wake us up. We complained the reception and were told the cleaners would be told - then it happened again a couple of days later, the cleaners would shout across the corridor to their colleagues, again waking us up as we'd already been woken through the night due to other people in the corridor coming home late. We could hear the neighbour's TV too - we called reception about 1am to ask them to tell the neighbours to be quiet, reception did tell them but nothing changed. Due to multiple complaints, the manager agreed to move us to the Grand hotel but this was much the same. I would avoid this hotel.
Stayed 15 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and highly accommodating and helpful staff, clean comfortable room and facilities, great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort

Good value

Great place well located in old town. Suoer friendly staff, excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Friendly and helpful. The fire alarm went off one night, because some one smoked in their room. Not the hotels fault.. but annoying for us since we had already not slept good the last two nights some where else. Good rooms, clean, great hot water! Had room cleaned every day which we had not in all other hotels we booked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ma Jossette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful especially the reception desk. Excellent breakfast buffet and staff! Great location although a bit crowded due to location in old quarter.
Stayed 6 nights in Dec 2024

10/10 Excellent

siham

Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff at the front desk told us laundry was 200k per kilo, when it was only 40k per kilo. Very disappointed to be scammed by the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jay Armando Jr

Stayed 3 nights in Nov 2024