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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Front of property
Property video
Outdoor pool
Free daily continental breakfast
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Twin Internal Window

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 498 out of 578 reviews
Rating 8 - Good. 61 out of 578 reviews
Rating 6 - Okay. 15 out of 578 reviews
Rating 4 - Poor. 2 out of 578 reviews
Rating 2 - Terrible. 2 out of 578 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, very attentive staff, highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very friendly employees. Benny manage, in the restaurant is fantastic made me feel like I was at my home!!! Food is wonderful dinners are fantastic!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel. Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help. Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day. And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything. The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience. The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

WEN-I, Pingchen city

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and its staff go out of their way to make your stay exceptional in this very beautiful city. Within no time you are greeted by your name. Breakfast was my favorite part of I had to pick shortly followed by the location and ease to get everywhere. Example of client service We had a booking at the opera where the tickets were supposed to be silvered at the lobby, unfortunately this didn’t work out as planned, the reception took it upon them and contacted the opera and managed that we got our tickets on time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian, Meath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want a 5 star hotel experience stay here. From the moment we arrived our every need was looked after. Paula wasn’t feeling too well one morning and Benny in the dining room went out of his way getting herbal drinks for her and even sending some to our room that night. Thomas and Jeremy and the staff at the front desk made sure we knew where we were going and on our return would have drinks ready for us , much appreciated in the heat. A big thank you to all the staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tsung Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancee and I stayed here during our week long trip to Hanoi. Besides the great location in old quarters, the good food and service, the staff is truly amazing. They especially went above and beyond on our last day when my fiancee got food poisoning the day of our flight. They extended our check out late into the evening so she could get as much rest as possible before the flight. They prepared hot tea and even got the kitchen to cook up some plain congee during off hours once she started recovering a bit. All of this was a no additional cost to us. Just on the great hospitality alone I would highly recommend Grand Hotel du Lac to anyone planning on visiting Hanoi.
Stayed 7 nights in Jun 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good hotel, and close to city attractions. … very recommendable … !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Hamish

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Top Stay in Hanoi – Camellia and the Team Were Brilliant We had an absolutely cracking stay in Hanoi, and a huge part of that was thanks to the amazing service from Camellia and the team at the hotel. From the get-go, everything ran like clockwork – smooth check-in, friendly faces, and nothing was ever too much trouble. The breakfasts were unreal – heaps of options, super fresh, and plenty to keep you going whether you were off exploring or heading to the golf course. A great mix of local dishes and the usual Western comforts, all done really well. What really stood out for us was how well the golf and transfers were organised. Camellia looked after the whole lot – tee times, transport, the works – and made it all feel completely effortless. She was always one step ahead and genuinely cared about making sure we had a great time. Can’t thank her enough. All up, this place has the lot – comfort, convenience, and a real personal touch. If you’re heading to Hanoi and want a hassle-free, top-quality stay (especially if golf’s on the agenda), this is the spot. We’ll definitely be back – and we’ll be asking for Camellia again!
Stayed 3 nights in Jul 2025

10/10 Excellent

LIEU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all its a very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtedly some of the best customer service I have experienced in 30 years of travelling. Staff extremely welcoming and attentive to every detail. Hotel itself ideally located close to the old quarter, making it easy to access many of Hanoi’s attractions. Would thoroughly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in the heart of Hanoi. Lots of character in the building, decor and rooms. Modernised and clean. Walking distance to multiple major tourist locations. Staff and service are an absolute highlight. So welcoming, helpful and generous. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We loved it!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in the heart of old Hanoi.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 6 nights in Jun 2025

10/10 Excellent

Magued

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel. The staff is extremely friendly and supportive. The hotel manager Jack is a very nice and professional person. The location is super.
Stayed 1 night in Jun 2025

10/10 Excellent

Choon Hou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and good service Thomas (the hotel) manager, remembers all the guest name and very attentive to all request. Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel @ Hanoi Old Quarter. Staff very customer service oriented and very attentive your needs. Everyone was so helpful; Camellia was very nice. Purchase the breakfast with the room, so many delicious options including your morning express and Pho.
Stayed 3 nights in Jun 2025

10/10 Excellent

Saisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Grand hotel du lac! Every member of the staff was so kind and happy to help us maximize our time in Hanoi. The breakfast was delicious and the location was perfect to be able to explore the city!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service provided by hotel staff, Thomas. Everything about the hotel was great except for the small rooms, not suitable for ladies with the large luggage as there is not space in the room. Missing a working desk for the upgraded room for business purpose.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ty

Stayed 2 nights in Jun 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at this hotel was thoroughly enjoyable. The staff were all so friendly and accommodating. Highly recommended!
Stayed 4 nights in Jun 2025

10/10 Excellent

Xuan Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for old quarter in Hanoi. The room was nice and clean. Staff are super friendly and helpful, always smiley!
Stayed 1 night in Jun 2025

10/10 Excellent

Harvinder

Business traveller, Travelled with group
Liked: Cleanliness
Courteous staff and very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Ho

Liked: Cleanliness, property conditions & facilities, room comfort
Great location to your old quarter of Hanoi. Hotel staffs are friendly. Thanks to Thomas, front desk manager for the warm welcome and given us a brief on hotel facilities. Room is slightly small and sound proofing need improvement. Other than that, breakfast was great and ideal location if plan to spend time around old quarter of Hanoi.
Stayed 2 nights in Jun 2025