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Golden Sun Palace Hotel

3.5 star property

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Photo gallery for Golden Sun Palace Hotel

Reception
Front of property
Family Suite | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
33 Hang Quat, Hoan Kiem District, Hanoi, 10000
  • Place, Hang Gai Street
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, minibar, in-room safe, desk

Honeymoon Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Golden Sun Palace Hotel

This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Golden Sun Palace Hotel offers 29 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and computers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Golden Sun Palace Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Conner Bar and Cafe, a café that serves international cuisine
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Den Quan Tran Vu and Hang Gai Street
  • Airport pick-up and train station pick-up shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. The business-friendly Golden Sun Palace Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Conner Bar and Cafe – This café specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conner Bar and Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 18 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Golden Sun Palace
Golden Sun Palace Hanoi
Golden Sun Palace Hotel
Golden Sun Palace Hotel Hanoi
Golden Sun Palace Hotel Hotel
Golden Sun Palace Hotel Hanoi
Golden Sun Palace Hotel Hotel Hanoi

Golden Sun Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 357 reviews
Rating 8 - Good. 90 out of 357 reviews
Rating 6 - Okay. 9 out of 357 reviews
Rating 4 - Poor. 1 out of 357 reviews
Rating 2 - Terrible. 1 out of 357 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
shower pressure is really poor but staff is great.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Masayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても親切なスタッフに感動

徒歩圏内に観光名所がたくさんありとても便利な場所でした。私は一階の窓のない部屋に泊まりましたが二重扉で外の音は全く気にならず、観光しているので部屋に窓がない事も全く気になりませんでした。シャワーの圧は強くはないですが許容範囲です。何よりホテルのスタッフの方が皆さんとても親切で優しく感動でした。ありがとうございました！
Stayed 1 night in Feb 2020
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service from the staff and the hotel is nicely located in the Old Quarters. Rooms are nice and the only issue is the shower, it was hard to control the temperature and the water intensity.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really good service especially from Daisy, Ken and the team. A fabulous introduction to Hanoi
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JederZeit wieder,super,zentral,Personalfreudlich,läst keine Wünsche offen
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
솔직히 저가 호텔이라 서비스나 룸상태를 크게 기대안하고 갔는데 너무 좋았습니다. Bar나 룸서비스 같은건 없었지만 직원들이 너무 친절하고(이렇게 친절하고 친근할수가...) 조식도 종류가 굉장히 많았는데 너무 맛있었습니다. 특히 조식때 주는 커피가 너무 맛있었어요! 진짜 서비스 만큼은 고급호텔보다도 좋았습니다. 볼때마다 웃으면서 인사해주시고, 안부도 물어봐주고 호텔 떠날때까지도 직접 그랩에 짐실어주고 전화통화도 다신해주고, 끝까지 최선을 다하셔서 너무 감사했습니다. 제 짐을 제손으로 들어본적이 없는것 같네요! 다음에 하노이에 또 들린다면 꼭 이 숙소를 이용하고 싶네요:)
Stayed 5 nights in Dec 2019
Verified

8/10 Good

jisook

Liked: Staff & service
Disliked: Cleanliness, room comfort

ㅜ기

방은 완전 별로 기후적인것도 있고 주변 전체가 다 낡아서 그런들 ㅜㅜ 직원 정말 친절하고 다도와줘서 너무 고맙고 좋았어요 위치 좋아요 아침 간단하지만 좋아요
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT SERVICE

The manager and hotel staff are so nice and accommodating. They let us store our luggage while we do an overnight boat trip to Halong Bay.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

hugonclaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
petit déjeuner excellent,avec des yaourts maison,tout était parfait
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요.

처음엔 바로 옆에 골든선스윗호텔이랑 붙어있어서 헷갈렸음. 반지하(?)에 식당있음. 아침 조식 정말 맛났음. 처음에 근처에서 먹으려고 조식신청안했는데 엄청 후회함. 근처에 먹을거 하나도 없음. 하노이는 먹을게 없음....마트도 5분 정도 걸으면 인티맥스있는데 그리 크진 않음. 마트가기 전에 한식당, 편의점있음. 결국 매일 5달러씩 내고 조식먹음. 반지상(?)에 103, 104호 있음. 며칠뒤엔 203호 숙박했는데 2층 냉장고가 훨씬 컸고 냉동실도 있었음. 2층이 조금 더 넓고 샤워 배수도 잘됐음. 어디든 따뜻한 물은 잘 나옴. 에어컨 빵빵했고, 청소 잘해줬음. 모든 명소가 5-10분 내외로 걸어다니기 적당함. 공항갈때 택시 불러달라고하니 호텔 프라이빗 택시로 15달러라고함. 택시 사기 당한적이 있어서 안전하게 이용하기로했고, 넓고 깨끗한 택시로 편하게 옴. 주변에 아무것도 없다는거 빼고 다 마음에 들었음!
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is great!

5 star service provided by the staff, introduced the good food stall and attractions. Recommend to follow the tour(we did on ha long bay tour) offered by hotel as the tour engaged is reliable and all cost have been included! Breakfast selection is ok but they can do breakfast to your demand if possible.. Hotel even provided bread, yogurt and bottled water for take away as we were checking out early (they even prepared for my friend who did not stay in the same hotel) ! Highly recommend this hotel for location wise as well. It is located at old quarter so it's walkable distance to hoan kiem lake and night market on the weekends.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Hyejung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 호텔

저렴한 가격에 깔끔한 호텔 입니다. 한국의 깔끔한 모텔 정도라고 보시면 됩니다. 도보로 주변 맛집, 마사지샵을 가기 편합니다. 호텔 조식 쌀국수도 맛있지만 근처에 유명 쌀국수 집이 많으니 나가서 드시길 추천합니다. 직원분들과 영어로 소통하기 편하고 굉장히 친절 하셨습니다.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
観光にはいい立地でした。 お部屋はとても広い最上階の部屋を用意してくれてありがとうござます！とても快適でした！ フロントの方々にも親切にしていただき安心して過ごせました。特に女性の方は聞き取りやすい英語でいろいろ教えてくれました。 また泊まりたいです。今度は一人で泊まりたいです！
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

SOOYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요 깔끔하고 호안끼엠 근처에서 인기있는 호텔중 하나임 근데 싼대신 창문이 없음
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel à l'écoute, très gentil, lieu idéal dans le vieil Hanoï, à 5mn à pied du lac de l'épée et de la vie nocturne.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ken is very good kindly thank you so much we stayed in hotel and we are so happy ~
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

HYUNKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

형편없는 곳

2박 예약후 늦은 시간 호텔에 도착 했는데 호텔셔틀을 이용해 호텔에 도착 했음에도 불구 하고 예약이 안되어 있다고 함. 자기네 실수라고 다른 호텔로 이동 시켜줌. 거기까지는 좋다 그래.. 다음날 1박 숙박하고 첵아웃한다음 사파로 이동 해서 옷장에 옷 한벌과 가방 하나를 두고 온게 생각이 나서 바로 메일을 보냈더니 없다함.. 너무 화가 나고 속상했던 하노이 첫여행 첫호텔 이었음.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Jae Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 무난

무난하고 가격도 착하고 아주 좋았으나 103호실만 그런건지 모르겠지만 객실 들어가면 서비스안됨이 뜨니 꼭 호텔 와이파이 잡고 들어가야됨요
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

200% experience golden Sun palace

This was by far the best accommodation i have ever had concerning customer service. After our luggage was delayed we asked the AirPort to deliver the lost luggage to this hotel even though we had to move to cat ba (returning 3 days later to Hanoi). They kept in touch to inform us about our luggage. When we came back to pick up our luggage to take a night buss they offered us Some room to repack, take a shower and gave us some drinks... ALL Free of charge. They also helped us finding Nice restaurants, cheap taxi’s and Many more. Even without this extraordinary friendly and good service, the rooms were very clean, bed was soft and location is very close to the old town! I cannot imagine something alike for such a low price. Highly recommended!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Yeojin

좋았어요

좋았어요
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Gwang Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

이용후기

직원들의 친절도는 상당히 높습니다. 그리고 호텔 이용에 불편함 없이 만족합니다. 조식은 주문하여 먹는것이 불편하지 않고 식사 수준도 좋았습니다.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしかったです。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay at Hotel

Excellent Service and hotel is located in a good location within walking distance in the Old Quarters area.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay at Golden Sun Palace Hotel

Excellent service provided by hotel staffs (Daisy and breakfast crew). Good breakfast and the hotel is situated in an excellent location within the Old Quarters area.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

daesung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비가 괜찮은 호텔 입니다.

시설이나 주변환경이 그렇게 젛은편은 아니였지만 소님을 대하는 테도와 배려 그리고 품위를 지켜주려 노력하는 모습이 보입니다.
Stayed 1 night in Jun 2019