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Hanoi Calido Hotel

3.5 star property

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Photo gallery for Hanoi Calido Hotel

Front of property
Down duvets, minibar, in-room safe, soundproofing
Restaurant
Front of property
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
16 Pho Nguyen Quang Bich, 7, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, soundproofing

Superior Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Queen Bed

Down duvets, minibar, in-room safe, soundproofing

Deluxe Double or Twin Room, 1 Queen Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Down duvets, minibar, in-room safe, soundproofing

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Down duvets, minibar, in-room safe, soundproofing

Family Room, Multiple Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Junior Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Calido Hotel

This smoke-free hotel features a restaurant, a business centre and concierge services. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Hanoi Calido Hotel offers 18 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Hanoi Calido Hotel, you're connected to a shopping centre and just a quick walk from Train Street. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Train Street and 11 minutes on foot from Hoan Kiem Lake
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business centre on site. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Hanoi Calido Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Hanoi hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:00 AM.
Hanoi Calido Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Calido Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000.00 per room (one-way)
  • Airport shuttle fee per child: VND 200000.00 (one-way)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Hanoi Calido Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi calido hotel Hotel
Hanoi calido hotel Hanoi
Hanoi calido hotel Hotel Hanoi

Hanoi Calido Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa Zhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with the service attitude and professionalism of the hotel. The staff are friendly, enthusiastic, and attentive. The room is clean. I will stay here more often during my business trips in Vietnam.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff was really cordial.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Buddha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location friendly staff breakfast was limited
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and the staff upgraded us. The food was mediocre, but the stay was great and they gave us face masks at the end of our stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing staff

Hotel has nice rooms, service and mantains good cleaness. Breakfast is simple, but enough for a quick bite before heading to a meeting point for a tour at 8am. Staff at the lobby is very friendly and helpful during all shifts.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jacquie

Liked: Cleanliness, staff & service
Hotel is in a quiet street close to the old quarter. Staff are very friendly and helpful. You can organise day trips with the staff at reception and transportation.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hanoi Calido Hotel, and I can't thank the staff enough for their exceptional care and kindness. During my trip, I unfortunately fell ill, and the team went above and beyond to make sure I was comfortable and supported. The hotel itself is clean, comfortable, and well-located, but it's the caring and attentive staff that make it truly special. I highly recommend Hanoi Calido Hotel to anyone visiting Hanoi. You'll be in excellent hands.
Stayed 13 nights in Apr 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Dan Ai

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic, old furniture, broken furniture. Room smells old.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ashley Glenn

Liked: Cleanliness, staff & service, room comfort

Good budget option.

Calido Hotel is tucked away on a side street away from the busier streets of Hanoi. I stayed in a Junior Suite 1 King and it was a good size. Each floor only had 4 rooms so it is a quiet hotel. The a/c didn't produce much cool air but there is a floor fan that can help circulate wind around. Breakfast was simple but it's nice to start your day with some pho (I quite like it). If you want to go around the city, Grab app will be abour $1-2 the most. The hotel is litterally a 3 minute walk from train street I can hear the train in the shower! Shout out to the staff they were great!
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Shuan

Liked: Cleanliness
Some facility not functioning
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Melinda

Disliked: Cleanliness
We stayed 9 days 8 nights in. First:No window in the room.When I booked this hotel they didnt show the information its no window. Second: The room is dirty.The bathroom its dirty. The mirrors super dirty. Third:The breakfest really limited:noodle,eggs,sausage,and panckake.No any fresh juice,no fresh bakery,no cereals,no jam,butter. Fourth:Its only one good thing is to young receptionist girl who speak english and really helpful.Because the other staff not really speak english.If I need to travel again to Hanoi I dont choose this hotel.
Stayed 9 nights in Jan 2024
Verified

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons réservé avec un balcon et une fenêtre et nous avons eu une chambre sans fenêtre. Il voulais rien savoir de nous changer de chambre. De plus tout était mal propre y’a jamais de ménage qui a été fait là c’était horrible. Tout étais humide malheureusement dans cette avis je ne peux pas mettre mes photos. Mais je ne recommande pas cette hôtel aucun services. Lit salle, moisissures, internet pogne pas bien et la propreté j’en parlerais même pas!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Localização próxima aos principais pontos turísticos. Tem um pouco de barulho da rua durante o dia, mas à noite é bem silencioso. O café da manhã não é grande coisa.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage und sehr schöne Lage.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oikein mukava hotelli
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Homma

Disliked: Property conditions & facilities

初心を思い出しました。

まだ蒸し暑かったのでギリギリセーフでしたがシャワーがお湯にならない、音は出るけどテレビが映らない、洗面所のタオル掛けが壊れてたなど問題点はいくつかありました。 スタッフとの会話は英語でスムーズだったしフレンドリーでとても良かった。設備以外はそこそこ悪くなかったと思います。 ちなみに友人の部屋のテレビは映ったようです。
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Nicoline

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

wai yum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Barton A

Stayed 7 nights in Sep 2024