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Hanoi Elite Hotel

3.5 star property

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Photo gallery for Hanoi Elite Hotel

Exterior
Superior Room | Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
10/50 Dao Duy Tu, Hanoi, HAN, 00000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Hanoi Elite Hotel

Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk
A snack bar/deli, 24-hour room service and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi Elite Hotel offers 12 accommodations with washers/dryers and computers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Elite Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a snack bar/deli and breakfast (surcharge) are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 5-minute walk from Hanoi Old Town Night Market and 6 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A library, tour/ticket assistance, and concierge services are also featured at the family-friendly Hanoi Elite Hotel.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 60,000 for children
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Elite Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 60000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Elite Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Hanoi Elite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 328 reviews
Rating 8 - Good. 71 out of 328 reviews
Rating 6 - Okay. 13 out of 328 reviews
Rating 4 - Poor. 10 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Evelyn

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No elevator. Room is small, bathroom need major renovation. Staff was excellent specially Michael.
Stayed 3 nights in Mar 2025

2/10 Terrible

Julia

Stayed 1 night in Feb 2025

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Tiffany

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and dungy. Staff was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very helpful hotel staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Oct 2024

8/10 Good

Roberto

As this property is 70 meters to “Beer Street”, expect the party music to penetrate the walls until 2 a.m.
Stayed 8 nights in Jan 2025

4/10 Poor

Mohammad W

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean but poor-quality towels, bedsheets, etc.
Stayed 4 nights in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service
the property has 6 floors but no elevator or lift. That makes ít didficult for senior or people who has knee problem to go up or down if they on the top floors. The propert also is located in a small alley wide enough for one motorcylcle to pass. But the service was good. They did their best to make you feel comfortable
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Nice place, super friendly staff, great location! Good deal!
Stayed 2 nights in Jan 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Last minute booking. Great location, beds not the comfy, very noisy- as in you could hear every noise next door in the hallway. Ok for a last minute place to stay for the night but would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas, lake mary

Stayed 2 nights in Dec 2024

4/10 Poor

Kim Hong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is not cleaned

This hotel is very old. Not very clean. We’re not even sure the sheets were washed. Even at a discount, it’s not worth the money. We stayed here for 2 nights. We moved to ANOTHER hotel just around the corner for next 2 nights for exactly the same price. The next hotel is so much better, clean & they even provided good breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property does not have an elevator. I was on the highest floor. Overall stay was great as it was near everything. Had a blast in Hanoi. I plan to return again soon.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really in a good convenient location. The staff is very knowledgeable and friendly, they have been very helpful during my stay. The housekeeper is really great in maintaining the room, replenishing the water, tea, and coffee. I would definitely recommend the hotel and return for another visit.
Stayed 11 nights in Oct 2024

6/10 Okay

Mark A

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator, leaky shower
Stayed 7 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Great experience, would come again. Only downside, no elevator. Super close the beer street
Stayed 2 nights in Sep 2024

8/10 Good

Brandon, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the staff went above and beyond to make sure our travel plans went as well as possible despite the effects of typhoon yagi. I can express enough how friendly and helpfull everyone was. The hotel is located in the heart of old town. It is close to the infamous beer street but it is far enough from the action and the room was quiet and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

2/10 Terrible

Shira

Stayed 1 night in Jun 2024

8/10 Good

Subhash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid we cannot complain much. As this is the best location to stay in old town. Pros: 1. Location as most of famou things near by like beer street, Train Street, Church, Lake and lot many food option and shops. 2. Staff 3. Help to arrange transport early morning 4:30am. Cons: 1. Fridge is really very dirtyand seems not working well 2. Some repair required specially gate lock and bathroo taps leakge and not very smooth. 3. No lift you need to take your luuage to your room and if u have heavy luggauge its not so good. 4. TV not working so for family with kids can face problem.
Stayed 3 nights in Jun 2024

8/10 Good

Clément

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Is quietness
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in May 2024