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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Lobby
Free daily buffet breakfast
Terrace/patio
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room

9.0 out of 10
Wonderful
(103 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite Large Balcony & Terrace (9m2) City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 70 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Premium bedding, memory-foam beds, minibar, in-room safe

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(107 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About this property

Hanoi Lotus Boutique Hotel

Art Deco hotel with a restaurant, 10-minute walk to Hoan Kiem Lake
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort, cleanliness, low noise level and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The business-friendly Hanoi Lotus Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 165 reviews
Rating 8 - Good. 15 out of 165 reviews
Rating 6 - Okay. 14 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 0 out of 165 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Absolutely great and helpful staff. Help us arrange tours to Halong and Ninh Binh. They were extremely sweet, friendly and accommodating. Was a great choice to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Han Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room looks nice and the washroom is big. The location is very strategic, close to most of the places we want to go! Staff were friendly and helpful, when checking out they help to communicate with the driver to ensure our transport has reached the hotel before sending us off!
Stayed 1 night in Oct 2025

10/10 Excellent

Han Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very polite helpful and paid attention to every little needs. Very accommodating in every query and very generous too. Would definitely recommend staying here. the best part is the location... everything is very accessible and within walking distance.
Stayed 1 night in Oct 2025

6/10 Okay

OSAMA ASAAD

Liked: Cleanliness
Hotel too old in the middle of the city very busy area, but the worker are very very nice & helpfull
Stayed 26 nights in Jan 2026

10/10 Excellent

Akhtar

Liked: Cleanliness, staff & service, amenities
The staff is the biggest asset to the hotel. They are attentive and helpful. The breakfast was a good spread and the hotel (including room) are clean.This is a great gesture from the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We throughly enjoyed our time here. The staff went above and beyond in their service. Thanks for an excellent stay!!
Stayed 2 nights in Nov 2025

10/10 Excellent

hyunjong

Liked: Cleanliness, staff & service, amenities
Excellent staff. All staff were friendly and very helpful with any issues. Excellent location in the Old town.
Stayed 1 night in Sep 2025

10/10 Excellent

hyunjong

Liked: Cleanliness, staff & service, amenities
Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

hyunjong

Liked: Cleanliness, staff & service, amenities
The most attentive and kind staff. Location super central.
Stayed 1 night in Sep 2025

10/10 Excellent

Garcia

Liked: Cleanliness, staff & service, amenities
The buffet breakfast was great, high quality, fresh, and delicious food. Staff were very friendly and helpful. They made us feel welcome and gave great advice about day trips and tours, organizing everything for us.
Stayed 1 night in Oct 2025

10/10 Excellent

Mathis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff, great breakfast, beautiful room and great value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean and comfy. The breakfast is great and I cannot say enough amazing things about the staff.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff were incredible!! We had a small issue with our room and they did everything possible to help & really went above and beyond. We asked them questions and they were all very helpful and friendly. The location was very good and quiet considering where it was. The breakfast has a large variety of food too.
Stayed 1 night in Oct 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities
The staff are amazing and go beyond expectation in their friendly attentiveness. This includes all staff, no matter their own particular role.
Stayed 1 night in Oct 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Great location, nice rooms, and good breakfast. The staff were so friendly and helpful, going above and beyond. Especially Angela who helped us check in for our flight and who gave us many Hanoi recommendations.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
We are writing to express our gratitude for the wonderful stay we had at your hotel recently. We stayed in hotels across Vietnam and Cambodia and yours was the by far the best. The level of hospitality and professionalism provided by all your staff was second to none. However, it would be remiss of me, were I not to single out Angela for a particular mention whose guidance, patience and charm were outstanding. We would not hesitate to stay with you again in the future nor to recommend you to our friends. Keep up the work. It is appreciated. Looking forward to seeing you again.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
We only had a night stay, but the staff were very helpful in arranging our early morning departure and early breakfast. Good location near the lake and walking in the old quarter
Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
We loved staying at Lotus Boutique! The location is perfect, centrally located and walkable to everything in the historic center of Hanoi. The rooms are clean and comfortable. The breakfast is excellent, with lots of Vietnamese as well as Western food options. And most of all, the staff is incredibly friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Exceptional service for a small boutique hotel in central old Ha Noi town. Breakfast staff are very well trained with full service to please the customers.
Stayed 1 night in Oct 2025

10/10 Excellent

Kranti

Liked: Cleanliness, staff & service, amenities
The hotel staff made this holiday the best ever Never encountered kind caring humble staff before.
Stayed 1 night in Oct 2025

10/10 Excellent

Kranti

Liked: Cleanliness, staff & service, amenities
The hotel is excellent with fantastic staff. The team are so friendly and efficient with special mention to Angela. It is obvious that everyone is happy at work. The hotel is located close to the lake and easy walking through the Old Quarter. The hotel is very clean and our executive room spotless and spacious. I highly recommend this hotel and would stay here again if visiting Hanoi.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Staff great….friendly and helpful. Room nice and clean. Great location. Breakfast buffet very good. Walls on the “thin” side so the noisy night owls woke us two nights in a row. Other than that, everything was great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The room was spacious and the beds were very comfy. The location was fantastic just a minute away from the lake. The best part of this hotel are the staff who work here, they are incredibly passionate, kind and thoughtful! We loved chatting with them and appreciate all their help and the warm hospitality. Definitely a great choice to stay here!
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The staff, the breakfast, the room, the location, the value for money. We arrived after a long trip. They invited us to sit and drink a lemon juice drink. We received a cold towel to refresh ourselves and watermelon. Then a staff member explained to us what we can do in the area and showed us our room. We felt very welcome.
Stayed 1 night in Oct 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
The staff were very friendly & facilitative. I truly enjoy my stay.
Stayed 1 night in Oct 2025