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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Exterior detail
Lobby
Free daily buffet breakfast
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room

9.0 out of 10
Wonderful
(100 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite Large Balcony & Terrace (9m2) City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 70 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Premium bedding, memory-foam beds, minibar, in-room safe

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(107 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About this property

Hanoi Lotus Boutique Hotel

Art Deco hotel with a restaurant, 10-minute walk to Hoan Kiem Lake
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort, cleanliness, low noise level and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The family-friendly Hanoi Lotus Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 127 reviews
Rating 8 - Good. 13 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 5 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

taufik

Liked: Cleanliness, staff & service, amenities
The staff were absolutely brilliant and could not help us anymore if they tried! They were friendly, approachable and offered first-class customer service. Our room was beautiful and comfortable. The breakfast was delicious, with a great selection of foods, the people serving in the restaurant were also extremely friendly and helpful. We will definitely come back again!!
Stayed 3 nights in Jan 2026

10/10 Excellent

taufik

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. We cannot praise this place enough. We were made to feel really welcome. Almost one of the family and when my husband was ill, they couldn't do enough to help! The breakfast choice and quality were outstanding. The location was outstanding for shops, park and massage parlours.
Stayed 2 nights in Jan 2026

8/10 Good

Joseph K.

Liked: Cleanliness, amenities, property conditions & facilities
Very professional staff,great airport pickups,nice complimentary breakfast,spacious room and balcony!
Stayed 2 nights in Feb 2026

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Very professional and accommodating staff and excellent location. The rooms are comfortable and overall, I would happily return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is perfect, everything available nearby and all the important places are walkable. The staff was great. Always responded to our questions and once we were there, they were always available to help.
Stayed 1 night in Oct 2025

10/10 Excellent

Ohashi

Liked: Cleanliness, staff & service, amenities
このホテルでの2泊は最高でした。スタッフの皆さんはとてもフレンドリーでした！部屋は清潔で、通りの音も全く聞こえませんでした。
Stayed 1 night in Sep 2025

10/10 Excellent

Ohashi

Liked: Cleanliness, staff & service, amenities
とても親切でフレンドリーなスタッフ。ハノイ旧市街の中心部に位置し、立地の良いホテルです。
Stayed 1 night in Sep 2025

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and gave us lots of tips of what to do around Hanoi and where to eat. Great atmosphere, close to the Old Quarter but away from the noise. Bed was very comfy and breakfast was delicious with lots of options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
The staff where so helpfull. The location was great and our room was clean. I enjoyed the breakfast, they had a good selection.
Stayed 3 nights in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Definitely, the main attribute of the hotel was its people. They were super nice, welcomed us really well, and were always asking if we needed anything. The breakfast was delicious (the Pho) and the location was right in the downtown, so it is perfect to walk around the heart of Hanoi
Stayed 3 nights in Dec 2025

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, amenities
The staff were without doubt the best I have seen. Location is excellent. This is our 4th time in Hanoi. This is the best location.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Great location, in proximity to lots of local food and sights. Staff were not only friendly and welcoming, but everyone went and above and beyond to make our stay a smooth and relaxing experience. The reception staff, including Angela, Hang, were so kind and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
As in my other review: excellent location, service and cleanliness. At the heart of Hanoi old quarter yet quiet. It’s the staff that elevated this small hotel to five-star service! They made my first visit to Hanoi a positive one and I will return.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Location location location: all the most famous sights and stalls are just minutes walk away, yet the street it is on is reasonably peaceful. The car can go right up to the hotel doorstep, so heavy luggage won’t be an issue. Service: always goes an extra mile to make us feel comfortable and welcomed. A shout out to all the service staff, at the counter, the front door, the breakfast area. Impeccable service and attention to our needs. When my friend was taking her meds, one of the staff immediately offered her water without us asking for it.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was a very nice size laid out very well with French theming and color scheme. The beds were two double beds combined meaning the space was massive! Bathroom was nice and clean. The hotel staff are some of the loveliest people I have ever met on my holidays and are attentive and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities
Thank you so much for the wonderful stay! The staff friendly, helpful and cared about smallest detail of our comfort. We throughly enjoyed the comfort of the property, the hospitality and professionalism was perfect. Overall amazing experience was amazing. Best stay in Vietnam
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities
Very friendly and accommodating staff, goes above and beyond to make sure we're comfortable. Loved the welcome tea and watermelon! Great breakfast selection. Comfortable and spacious room. Central location to the old quarter. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
Everything was great, the staff, the rooms but most of all the location was perfect. In a cute little street right in the middle of old quarter yet it was calm.
Stayed 3 nights in Sep 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
Great little hotel in the old quarter, rooms are clean and modern, breakfast is superb and practical. The staff went above and beyond to help our family due to illness, I cannot thank them enough!
Stayed 1 night in Oct 2025

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities
The very friendly and responsive staff which made the stay a wonderful experience. They care about your experience in Hanoi and not just the hotel stays. It is rare to find such level of hospitality in hotels of similar size.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
The hotel is located right in the middle of downtown. Excellent place. The lake and other tourist interest places are at a walkable distances. The market too for souvenir and other shopping are right outside. The breakfast was superb. Good spread and tasty. The Superior, where we stayed was fairly large but didn't have a view (small window). That's probably because of its location in the middle of downtown. On the whole our stay was enjoyable and very comfortable. The staff was just too eager to help out with every information (tourist and shopping nature).
Stayed 1 night in Oct 2025

10/10 Excellent

Seungmin

Liked: Cleanliness, staff & service, amenities
The staff were so helpful. The location was great and our room was clean. I enjoyed the breakfast, they had a good selection.
Stayed 1 night in Sep 2025

10/10 Excellent

Seungmin

Liked: Cleanliness, staff & service, amenities
Their staffs were extremely cooperative and well mannered. They will do anything for you to make your stay pleasant and peaceful.
Stayed 1 night in Sep 2025

10/10 Excellent

Seungmin

Liked: Cleanliness, staff & service, amenities
The staff were the best I have ever met. Extremely friendly and efficient. They even knew what to do before I asked them. Felt very welcome here.
Stayed 1 night in Sep 2025

10/10 Excellent

Okjin

Liked: Cleanliness, staff & service, amenities
The hotel is situated in a great location and is well-maintained. The staff is exceptionally friendly, making for a pleasant stay.
Stayed 2 nights in Aug 2025