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Hanoi Phoenix Premium Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Hanoi Phoenix Premium Hotel

A hotel with a sign reading "Phoenix Palace Hotel" and another sign for "PHO LY QUOC SU" with a menu.
A bathroom with a sink, toilet, and glass-enclosed shower.
A group of people sitting on a brown leather couch in a room with a marble wall.
A well-lit dining area with multiple tables, chairs, and a buffet setup.
A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
25 - 27 Phu doan str, Hang trong, hoan kiem, hanoi, 000084
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with two wooden beds, a wardrobe, a mirror, and a bedside table with a lamp.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Triple Room, City View

A hotel room with two beds, a wooden desk, a chair, a small table with bottles, and a window with curtains.

Panoramic Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Quadruple Room

A hotel room with two wooden beds, a desk, and a chair.

Panoramic Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Double Room

A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.

Honeymoon Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Shared Dormitory, City View

A room with wooden flooring, a bed with a red bedspread, a wooden chair, a small table, and a vase with flowers.

Family Shared Dormitory, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room With Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Window

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Room With Balcony

Minibar, in-room safe, desk, laptop workspace

Junior Suite Room With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hanoi Phoenix Premium Hotel

Spa services, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance. Change of towels is available on request
Hanoi Phoenix Premium Hotel offers 35 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and complimentary slippers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hanoi Phoenix Premium Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from St. Joseph's Cathedral of Hanoi and 8 minutes on foot from Hoan Kiem Lake
Free breakfast is served daily. WiFi is free in public spaces. Spa services, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hanoi Phoenix Premium Hotel.

This 4-star Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 19 private bathrooms
  • Slippers

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Hanoi Phoenix Premium Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was amazing. They made sure my stay was pleasant and fulfilled any request. The hotel was centrally located which made getting around easy I will definitely stay here on my next trip to Hanoi.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Lady helped us navigate Hanoi surroundings in English. Location is centre for everything.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Tony

Liked: Staff & service
.
Stayed 4 nights in Mar 2026