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Hanoi Splendid Premium Hotel

Property class: 5 and above
VIP Access

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Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Creator video - submitted by Lizaveta Master
Nightclub
Reception
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Double or Twin Internal Window

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Suite Balcony with City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | Living area | 55-inch flat-screen TV with cable channels

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Living area | 55-inch flat-screen TV with cable channels

Premium Double or Twin with Window

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

7.4 out of 10
Good
(3 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Family Connecting Room | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Connecting Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Double or Twin with window

Deluxe Double or Twin with window | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Double or Twin with window

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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About this property

Hanoi Splendid Premium Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. Change of towels is available on request
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in October 2024.

A 24-hour health club, complimentary bicycles and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
With your stay at Hanoi Splendid Premium Hotel , you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and complimentary bicycles
  • Steps from Hoan Kiem Lake and 7 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
As a guest of Hanoi Splendid Premium Hotel , you'll find an indoor pool, a 24-hour health club, a steam room, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Hanoi Splendid Premium Hotel . You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Solis Restaurant – On-site restaurant.
Solis Sky Bar – On-site rooftop bar. Open daily.
Solis Lobby Bar – On-site lobby lounge. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (VND 350,000 per day)
  • Secured, covered valet parking on site (VND 349,999 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Private wine tours
  • Shopping centre
  • Steam room
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Handrails in hallways (127 centimetre high)
  • Hardwood flooring in room
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self-parking fee: VND 350000 per day
  • Valet parking fee: VND 349999 per day
  • Rollaway bed fee: VND 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Splendid Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 7:30 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Hanoi Splendid Premium Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 481 out of 575 reviews
Rating 8 - Good. 61 out of 575 reviews
Rating 6 - Okay. 26 out of 575 reviews
Rating 4 - Poor. 5 out of 575 reviews
Rating 2 - Terrible. 2 out of 575 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mildred, Oakland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is clean, staff were all very courteous and accommodating. The staff from the front desk, hotel crew and restaurant staff went up and beyond to make sure we got everything we need. The breakfast has a lot of options and delicious. We truly had a memorable and enjoyable stay at The Premium Splendid. Big thanks to all the staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Abigael Narciso

Travelled with family
Liked: Cleanliness
Staff was great. Close to everything
Stayed 5 nights in Jan 2026

10/10 Excellent

Shaheem

Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Happy the concierge made it easy for us to checkin and out Breakfast selection was very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Brandon

Liked: Cleanliness, amenities
Friendly staff, good breakfast
Stayed 5 nights in Jan 2026

8/10 Good

Kate

Stayed 5 nights in Jan 2026

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities
The room is clean. Staff are Excellent. The breakfast is good
Stayed 4 nights in Jan 2026

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Trent

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Nguyen Duc

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location near the lake and walking street! I loved being able to walk everywhere and enjoy the local scenery. My room featured a large, cozy bed that was perfect for recharging after sightseeing. The staff were a highlight—friendly and professional, they even managed my luggage during my late-night check-in and trip to the airport. Highly recommended!
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard, Abbotsford

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful and the staff was amazing.
Stayed 2 nights in Jan 2026

8/10 Good

Quynh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is the best location in old quarter breakfast is in 10 th floor and it’s very good and the staff are very friendly I worked with May she is a very helpful person and helped me a lot. I give 5 stars review and I’ll definitely comeback here again. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Very clean facility, the staff are extremely helpful and friendly, the location is perfect, and the beds are very comfortable. Every person we came into contact with was a joy!
Stayed 2 nights in Jan 2026

10/10 Excellent

Dhiraj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place amazing ppl Happy, Lilly and Manager Ding there all the time to help even with outside hours . Breakfast option is great with international food and veg option which was amazing . Local to go for shopping and food just on doorstep
Stayed 4 nights in Jan 2026

10/10 Excellent

Hoang

Stayed 2 nights in Jan 2026

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble
Stayed 3 nights in Jan 2026

10/10 Excellent

Noelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cindy was the best x2!!! I would stay here again !!!
Stayed 1 night in Jan 2026

10/10 Excellent

Noelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cindy is the best!!!!! She helped me so much with my stay! Breakfast was good and the room was very clean! Check in was effortless.
Stayed 1 night in Jan 2026

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Uyanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time coming to Vietnam. Hotel was wonderful. Everything is walking distance and stuffs are incredibly helpful. Hotel was very clean. I will miss the breakfast buffet 😢. Morning breakfast pho was amazing 👏 Thank you for making my trip amazing
Stayed 6 nights in Jan 2026

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
I don’t understand how they had so many perfect reviews. Other 5 star rated locations were amazing. This one was tight inside. I credit them with taking amazing fisheye framed photos. They are real but highly warped and photoshopped with great lighting. The hotel is as pictured but is naturally darker and smaller. The rooms are strange. The showers drain into the bathroom floor to the other side to the drain under the toilet. We had two rooms. Both were the same. This made it gross on the floor and uneasy for anyone else to be in there to get ready. The hallways had service carts parked there all the time making the narrow hallways extra tight. The lobby is nice. The bigger waiting area in the back is very nice. The pool was a bit cold at 72*F. The roof has nice views. The food is sufficient. The service is great as the people in general are all service oriented. It served its purpose. I don’t think I will stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alicia, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are outstanding here!! They are very attentive to their guests. The breakfast has great variety and delicious food. It is conviently located and everything is within walking distance. The rooms are clean but you may eant to check them out once you get the key. Some are more maintained than the others. Also, for the premium rooms with a window, make sure you get a room on the right side where you can see the city. If not, you will be looking at the back of the building. Despite those issues, the staff and their excellent service makes up for any inconvience. They will go out of their way to help you have a comfortable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently service staff very friendly and helpful breakfast was bountiful location is close to everything walking to lake and Old Market
Stayed 3 nights in Jan 2026

6/10 Okay

Cary

Stayed 3 nights in Jan 2026

10/10 Excellent

Janet

Stayed 1 night in Jan 2026