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Luxury Hotel

3.0 star property

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Photo gallery for Luxury Hotel

Lobby sitting area
Front of property – evening/night
Lobby sitting area
Food court
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Double or 2 Single Beds

  • Water view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, blackout curtains

Family Room

  • Water view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, minibar, in-room safe, blackout curtains

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Luxury Shared Dormitory (6 Beds)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Family Room, City View | In-room safe, free WiFi, bed sheets
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
4.5 out of 5, Wonderful, 201 reviews
The price is CHF 25
includes taxes & fees
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About this property

Luxury Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Luxury Hotel offers 20 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Luxury Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from St. Joseph's Cathedral of Hanoi and 8 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Luxury Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 3-star Hanoi hotel is smoke free.

Luxury Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Luxury Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Rollaway bed fee: VND 460000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luxury Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Hanoi
Luxury Hotel Hanoi
Luxury Hotel Hotel
Luxury Hotel Hanoi
Luxury Hotel Hotel Hanoi

Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 18 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

David

I would NEVER recommend this place to anyone
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and halong bay trip was also very great. I recommend !
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Wanhee

Liked: Cleanliness, staff & service, property conditions & facilities
My home~
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

alberto s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

albertos second home

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Stayed 12 nights in Sep 2023
Verified

4/10 Poor

AEINT PO PO

Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で清掃が行き届いていました。メインの通りから少し入ったところにあり、とても静か。スタッフも皆フレンドリーで、また泊まりたいと思います。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Anik

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Personnel vraiment aidant, bienveillant et sympathique. 🙏 L’hôtel est vieux et désuet. C’est dommage!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Rien à signaler très bien
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall!

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Stayed 6 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - starting to get tired

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Camilla

Liked: Cleanliness, staff & service, room comfort

Fantastisk personale

Virkelig venligt og hjælpende personale og hotellet ligger i det gamle kvarter tæt på lækre madsteder. Værelset var lidt slidt, men rent og med fungerende AC. Perfekt til to overnatninger.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, good location

In The City Center of Hanoi. You can resch a lot of sights in leas minutes. The staff is Really friendly. Roms Are very clean and calm
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店員工十分親切。

店員大部分都會講英文，有任何問題都可以詢問櫃檯，服務特好，已經向要去河內的朋友強力推薦了。 早餐選擇多，簡單好吃。
Stayed 6 nights in Jul 2017
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to lots of restaurants

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.
Verified

6/10 Okay

Lance

Liked: Cleanliness, staff & service, room comfort
Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

기차역에서 가깝고 시내에 있어

시내에서 가깝고 여러 가지 하노이를 보고 느끼기에 너무 좋아요 시설도 좋고 직원이 친절하고 영어도 잘 해요 주변에 돌아 다이기도 정말 편리하고 좋아요 강추합니다
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.
Verified

6/10 Okay

jiny

Disliked: Staff & service, property conditions & facilities

가격은 적정이지만 샤위시설 때문에 불편함이 있음.

가격은 적정이지만 샤위시설 때문에 불편함이 있음. 수압이 낮아서 목욕하는데 불편함 전등이 환하지않은편 그런대로 지낼만함. 직원이 피곤하게 여행사같은거 권해서 짜증났고 호텔이 조금 후미진골목에있음. 그래도 이동하는데누 불편이없음
Verified

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral
Verified

10/10 Excellent

Albane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel charmant propre silencieux

Hôtel charmant au bout d'une ruelle, donc sans bruit, ce qui est rare à Hanoï, qui plus est dans ce quartier ; personnel sympathique ; chambre avec belle vue sur la ville.
Verified

4/10 Poor

VERONIQUE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

petit hôtel bien situé mais manque de personnel

Déçu par le manque de choix au petit déjeuner et de renouveler au quotidien notre demande de 3 serviettes de bain pour une chambre family. Bien situé pour les visites de la vieille ville et les restaurants.
Verified

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location but at end small alley

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service
The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

ちょっと奥まった路地のホテル

旧市街の奥まった路地にあるホテルです。旅行者の方が人種問わず宿泊していました。フロントの人も普通で対応もよく、料金のわりに部屋もキレイでした。