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Thang Loi Hotel Hanoi

3.5 star property

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Photo gallery for Thang Loi Hotel Hanoi

A swimming pool with lounge chairs and umbrellas, palm trees, and a city skyline in the background.
An aerial view of a riverside hotel with multiple buildings, a swimming pool, and a dock.
A modern indoor space with wicker furniture, glass tables, and large windows overlooking a bamboo garden.
A serene indoor garden with a water feature, bamboo plants, and a stone pathway.
A balcony with wicker chairs and a table set with plates and drinks, overlooking a calm body of water and a city skyline.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
No. 200 Yen Phu Street, Tay Ho Ward, Hanoi, 11200
  • Place, West Lake
    ‪2 min walk‬
  • Place, Syrena Shopping Center
    ‪13 min walk‬
  • Place, Tran Quoc Pagoda
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room With Lake View

Premium bedding, desk, soundproofing, free WiFi

Deluxe Room With Lake View

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room With Garden View

Premium bedding, desk, soundproofing, free WiFi

Deluxe Room With Garden View

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Lake View

A hotel room with a large bed, a desk with a TV, two chairs, a small table with flowers, and a balcony with a city view.

Deluxe Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk with a television, two armchairs, a small table, and a view of greenery through large windows.

Deluxe Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a TV, a wooden desk, and a view of a cityscape through the window.

Family Room

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Premium bedding, desk, soundproofing, free WiFi

Family Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

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About this property

Thang Loi Hotel Hanoi

Along with 3 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Change of towels is available on request
Thang Loi Hotel Hanoi offers 165 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Thang Loi Hotel Hanoi, you're just a quick walk from West Lake. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from West Lake and a 4-minute drive from Hoan Kiem Lake
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Thang Loi Hotel Hanoi. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Thang Loi Hotel Hanoi has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In a national park
  • On a lake

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Thang Loi Hotel
Thang Loi Hotel Hanoi
Thang Loi Hotel Hanoi Hotel
Thang Loi Hotel Hanoi Hanoi
Thang Loi Hotel Hanoi Hotel Hanoi

Thang Loi Hotel Hanoi Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zaw

Liked: Cleanliness, amenities, property conditions & facilities
Good location and view to see Hanoi
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Lily Hue

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel !
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Lily Hue

Liked: Cleanliness, property conditions & facilities
beautiful hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic level older location great view, quiet location. 2nd trip back in a year.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Drey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1-2 bars of service. Could have been better.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Ketan

Liked: Staff & service, amenities
Disliked: Cleanliness
Great Pool & View, but NO Elevator Pros: Beautiful lakeside location in Tay Ho. Staff is supportive and the swimming pool is clean/well-maintained. Cons: Accessibility: No elevator in this 3-floor hotel. Do not book if traveling with elderly guests. (I had to switch to the 1st floor to avoid the stairs). Maintenance: Exhaust fan was broken on arrival and took a full day to fix. Verdict: Good for the view/pool, but lacks transparency on accessibility and quick repairs.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness
It was an OK stay.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Lily Hue

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a gift from Cuban government offer to Vietnamese that located on the West lake .The view in room look out the lake and landscape around are so beautiful!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Dat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice location (on the shore of a great lake). Very customer oriented staff. old but well kept hotel
Stayed 6 nights in Dec 2024
Verified review

6/10 Okay

joanne

Liked: Cleanliness
I liked the location. Resort looks very tired, however room was clean, there was mould on the bathroom roof it didn't feel dirty though you could see cleaners were trying to keep it under control. Was so lovely and quiet until the last night, wow there was people running up and down the corridor making a lot of noise and continually banging doors, this did not stop until around 3am, couldn't call the reception as the phone in room didn't work niether did the number for the resort, however as i only speak English it would not made a difference as none of the staff spoke English. The price definitely reflects the stay The pool does not have any water so don't expect to relax in or around it, there is no chairs either. There is restaurants there, however I never seen anyone eating there or working in them
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Eric

Disliked: Amenities, property conditions & facilities
The stay was overall just okay. The hotel is very outdated and could really use some upkeep. The location is decent, with a few places within walking distance, but it’s a bit far from the main road. The breakfast buffet was average, with limited variety, and much of the food was cold on the buffet line. The Wi-Fi was unreliable. Overall, it wasn’t terrible, but I would not stay here again.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

John ho

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Tom

Liked: Staff & service
It's an old hotel and badly in need of some renovation. The best part is the lake view. It's right on the lake and I loved the balcony. The pool is also a great perk. The rooms, however, felt old and worn out. The bed wasn't comfortable. Also, there is no guest elevator, and while the hotel is only three floors, it does make it difficult if you are carrying a lot of luggage.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Saul

Disliked: Amenities, property conditions & facilities
The property online looks 10/10 but in person is really outdated. The staff at the front desk are not friendly and informative. I got zero information when I checked in. They also never answered WhatsApp for the questions nor concerns I had.
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. My room had cobwebs in every corner, floors dirty, the phone in the room did not work, the shower had no pressure, the tub had rust in the corners the shower curtain was molded. The lake was disgusting, full of trash and dead rotting fish that stunk to high heaven. The buffet was a joke. People in the hallways screaming at all hours of the night beginning at 6am.. no security to enforce any rules or order.DO NOT BOOK THIS HOTEL.
Stayed 7 nights in Apr 2025
Verified review

4/10 Poor

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dusty and the bed made us itchy The pool was dirty and unusable, full of leaves and looked like it hadn’t been maintained in a while and had no chairs to discourage you from using it. There was no working lift we had to carry our suitcases up 3 flights of stairs. The toilet did not flush and we were given 2 single beds rather than a double that was advertised.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need cleaned better especially under the bed

For the price of the place compared to other more established hotels in the area, we weren't expecting the same luxories we had experienced at other hotels around the country, but this place was a bit of a let down. The room was filthy, the wooden floor under the bed didn't look like it has been cleaned in years, there was empty bottles, other trash and about an inch thick of dust. The rest of the room only must have had a very basic surface clean as there was dust all over the TV and other surfaces.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Kay

Disliked: Cleanliness, amenities, property conditions & facilities
Staff where all good and spoke English which helped. However our communciations through Expedia where nver replied which was a little unsettling. When we arrived we could see a lovey garden, however when you enter the foyer, you begin to notice things. For one the advertised swimming pool was unavailble. There was no assitance getting our bags to our room and it was up a flight of stairs. The rooms are in a block out over the lake - which should be amazing however the wear and tear over the years are very obvious. The room is a good size, and the vew over the lake at night is lovely. However the furniture, bathroom (showever curtain) etc where all old and worn. We had to call reception to have some one come and fix the TV which required the fixit man to go under the desk and swithc things on and off. Another strange thing was the way the power worked from a centralised remote and when we switched on the bedside lamps they flickered before they worked!! We had included breakfast in our stay, which was very average, and saved by the freshly made omelete. We ended leaving the Tang Loi after only one night. its a shame it has been let go as the grounds, the lake, and the 1970s style architechture could be amazing however it just isn't!
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Yvonne

Disliked: Cleanliness
Frühstück war abgestanden und alt, Früchte teils vergoren, Pool war halb leer, dreckig und entsprechend nicht nutzbar, Lift war vorhanden aber defekt. Marode Steckdosen im Zimmer die halb in der Wand hingen. Das Zimmer war ziemlich abgenutzt und seit ewigkeiten nicht mehr aufbereitet worden, z.b. Fleckige wände, abgenutzte stühle und tische usw. Am zweiten Tag hatten wir im Bad zwei große Kakerlaken
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

John ho

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Veronique

Disliked: Cleanliness, property conditions & facilities
J’ai même pas osé rester je suis parti après 30 minutes. Je ne me sentais pas en sécurité personne ne m’a dirigé vers la chambre l’odeur de moisi etait insupportable tout etait sale et je n’exagère pas n’allez pas labas et je ne suis généralement pas difficile donc fier vous à moi.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

YASUAKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルが存在していない
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

YOSHINORI

Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Vinay

Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Olivier

Stayed 4 nights in Dec 2024