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Trang Trang Premium Hotel

3.0 star property

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Photo gallery for Trang Trang Premium Hotel

Bar (on property)
Executive Double or Twin Room, 1 King Bed, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe
Reception
Daily local cuisine breakfast (VND 100000 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
No. 15 Cau Go Lane, Hoan Kiem District, Hanoi
  • Place, Thang Long Water Puppet Theatre
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

Deluxe Double Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Queen Beds, Balcony, City View

Family Suite, 2 Queen Beds, Balcony, City View | Premium bedding, down duvets, minibar, in-room safe

Family Suite, 2 Queen Beds, Balcony, City View

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double or Twin Room, 1 King Bed, Balcony, Lake View

Executive Double or Twin Room, 1 King Bed, Balcony, Lake View | Premium bedding, down duvets, minibar, in-room safe

Executive Double or Twin Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Executive Triple Room, Non Smoking

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Lake View

Deluxe Double Room, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2

View all photos for Deluxe Double City View Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double City View Room

  • Sleeps 2

View all photos for Deluxe Double Lake View Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Lake View Room

  • Sleeps 2

View all photos for Executive Double/Twin Balcony Lake View

Premium bedding, down duvets, minibar, in-room safe

Executive Double/Twin Balcony Lake View

  • Sleeps 2

View all photos for Executive Triple Room

Premium bedding, down duvets, minibar, in-room safe

Executive Triple Room

  • Sleeps 3

View all photos for Suite Family Balcony Room

Premium bedding, down duvets, minibar, in-room safe

Suite Family Balcony Room

  • Sleeps 4

Executive Double Or Twin Room

  • Sleeps 2

View all photos for Executive Double Lake View

Premium bedding, down duvets, minibar, in-room safe

Executive Double Lake View

  • Sleeps 2

Executive Double Room, 1 Queen Bed, Non Smoking, Lake View

  • Sleeps 2

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About this property

Trang Trang Premium Hotel

Hotel with a rooftop terrace, 3-minute walk to Hoan Kiem Lake
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and coffee/tea in a common area.
Trang Trang Premium Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Trang Trang Premium Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Hoan Kiem Lake and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Trang Trang Premium Hotel.

This 3-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Trang Trang Premium Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Trang Trang Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Trang Trang Hotel Hanoi
Trang Trang Hanoi
Trang Trang Hotel Hanoi
Trang Trang Premium Hotel Hotel
Trang Trang Premium Hotel Hanoi
Trang Trang Premium Hotel Hotel Hanoi

Trang Trang Premium Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 111 reviews
Rating 8 - Good. 28 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location; super helpful staff! Perfect location for wandering around the old quarter.
Stayed 5 nights in Aug 2025

2/10 Terrible

thu

Disliked: Cleanliness, staff & service, property conditions & facilities
BIG SCAM, DONT BE FOOLED!! When we arrived at the hotel, it looked very small and enclosed, we were having second thoughts. And as soon as we walked in, the lobby reeked of a filthy smell, the guest couch had tears and the paint was peeling off the wall. Instead of a door mat, there was a dirty white bath towel laying on the floor scrunched up. Staff seemed to be nice and helpful at first but then started their scam, apparently something was wrong with our room and we couldn't stay there. (Mind you this was around 1 am and we had 2 tired children as we just came back from a roadtrip). They then proceeded to rebook us at their other hotels in their net without permission and acted like it was our fault there was something wrong with the room we booked. When we went to their other hotel, the rooms and location were even worse so we returned to Trang Trang Premium Hotel to which the staff refused to refund us, after an hour of persuasion, they finally agreed to refund us but at the loss of %7 to commission and had kept urging us to cancel our booking before refunding us while acting like they were the victim. By the time we left the hotel, all other surrounding hotels were full and had no vacancy. The manager is unwilling to resolve the problem and staff are money hungry and ready to scam us! Don't waste your money and save your time!
Stayed 3 nights in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were friendly, knowledgeable and had great service. I would stay here again because of the exceptional people. The hotel was good, and I enjoyed the room.
Stayed 1 night in Mar 2025

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service

Simple with a great location.

Basic and no frills hotel with an extremely nice and helpful staff. Location is centrally located to everything.
Stayed 1 night in Mar 2025

6/10 Okay

Jason

Liked: Staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Yew Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very good location (i.e. old quarters) Everything was accessible. The hotel staff was always wiling to help and informative. WE had a good time in Hanoi including visiting the night markets, train street and the water puppet show. The room had a good view of Hoan Kiem lake. I would have given 5 stars if not for the room size and bathroom taking a long time to clear the water after a shower.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ajith

Disliked: Staff & service, property conditions & facilities

Very Grubby

The Hotel taxi didnt turn up !!! So we took a Grab taxi which was half the price the hotel wanted. The rooms and hotel did not look like in the photos, Very grubby ans tired. The balcony was the size of a small shower tray. We paid extra for a balcony with a view of the lake. Needless to say no view. They then tried to bill us more than what we agreed with Hotels.com. We moved to another hotel. They have billed my credit card. So trying to get money back for that
Stayed 3 nights in Dec 2024

10/10 Excellent

Isha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff.
Stayed 3 nights in Nov 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Sadly, Trang Trang has gone downhill since i stayed in 2018. I was excited to arrive, but was instantly let down. Chipped paint and a poorly maintained lobby appearance was a hint. Then, we were not given the room we paid for. I pointed this out, and was told repeatedly that it was the "same class" of room. They insisted it was the same size although I reminded them I had previously stayed in the other rooms of the hotel. So this was clearly untrue.I noted that you can see the square footage of the rooms on the app. Finally, they told me a guest was already staying in the room I booked. Also, the room we stayed in was cramped and aging with chipped and yellowing paint. The bathroom was absurdly small and uncomfortable and the bidet had a significant leak that kept the floor wet. I withdraw my previous recommendation and agree with the current negative opinions. Stay at San Grand across the street. It is better by far.
Stayed 1 night in Aug 2024

4/10 Poor

deidre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was very run down and tired looking..cracked tiles,old bedding and pillows grungy bathroom Our “city view” was a deserted delapitated building across the street The area was a bit rough Also we had no hot water The staff were extremely nice and helpful though
Stayed 1 night in Apr 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, room comfort

Nice Hotel on a busy street

Great location in the heart of the Old Quarter of Hanoi. Stayed in the week leading up to Tet and it was the perfect location. Room was simple but comfortable. There is a rooftop bar but if it’s windy and cold give it a miss
Stayed 3 nights in Feb 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort

Great little Hotel

Nice and cozy hotel in a very busy are of the old quarter! Only 20 rooms in this hotel and the staff are very friendly who go out of the way to make sure we knew what was going on in the area during Tet.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2023

8/10 Good

Steven

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I thought I had already wrote the review, but as to reiterate, everything was great except the condition of the property. With a little paint, polish and care, they could provide a 10 experience.
Stayed 2 nights in Feb 2023

8/10 Good

Steven

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We really enjoyed our stay, the only problem was the condition of the property. It wouldn’t take much for them to invest in a little paint and some new towels and sheets. They were very well worn. With just a little effort, it could be a 10 facility. The location was excellent, near everything you could possibly want and the staff went above and beyond making sure we have everything we needed. I would definitely stay again, if I ever came back to Hanoi!
Stayed 2 nights in Feb 2023

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We enjoyed our stay at Trang Trang however the condition of the property and room was not quite as expected. The bathroom was quite musty and the room was small with no window to outside .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Highly recommended.
Stayed 1 night in Dec 2019

10/10 Excellent

Tony, Australia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here made my trip most enjoyable.. Philip, Tracey and the rest of the staff made it a pleasure to stay at Trang Trang. I could not thank them all enough. The location of the hotel is so central making it a breeze to get around the city. The room itself is clean, bed is comfortable and have the amenities required. Room size perfect for one person, however they also have larger rooms if travelling as a couple or group. Also breakfast is included.. and the offering is suffice.. you can have local foods or have them make you a eggs on order. If you are interested in doing day or overnight tours... just have a chat to Philip he will be able to sort you out. If I return to Hanoi I will definitely be going back to Trang Trang Premium Hotel to stay. Tony
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
This is a beautifully renovated French style hotel. For $25. It is a great deal. However, the a/c struggles to put out any cool air. The neighborhood is loud and strewn with trash. Probably somewhere I would have stayed when I was in my 20’s. Definitely not bringing my wife.
Stayed 1 night in Aug 2019

8/10 Good

Le thi van anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect and budget friendly

This hotel was FANTASTIC. It was our first time in Hanoi and the staff could not have been more helpful- gave us a local map and showed us different locations we could take a trip to, food recommendations etc. For the price of the hotel we were not expecting much but it completely blew us away. Breakfast was included and was fab - varied buffet type breakfast with lots of choice. The room was very modern with a comfy bed, TV, minibar, hanging space for clothes and free toiletries The rooms are on the small side but perfect fine for a couple. You'll see in Hanoi this is quite normal and a lot of buildings are on the narrow side. The location was fab too, we came in quiet season and they upgraded us to a lake view room with a view of Hoàn Kiem Lake which was perfect Cannot recommend this place enough :)
Stayed 2 nights in Jun 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Robert

Stayed 3 nights in Mar 2019

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, the hotel staff were wonderful specially Ms. Ann Vu, very help full and I just can say thanks to all of them. Thank you Ms. Vu.
Stayed 4 nights in Mar 2019