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Westlake Emerald Suites

2.5 star property

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Photo gallery for Westlake Emerald Suites

City Apartment | Premium bedding, down duvets, in-room safe, individually decorated
Studio, 1 Bedroom, Terrace | Premium bedding, down duvets, in-room safe, individually decorated
Panoramic Apartment | Premium bedding, down duvets, in-room safe, individually decorated
Grand Studio, 1 Bedroom, Bathtub, City View | Premium bedding, down duvets, in-room safe, individually decorated
Panoramic Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • Kitchen

Explore the area

View in a map
15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi, 100000
  • Place, Syrena Shopping Center
    ‪3 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom, Bathtub

Traditional Apartment, 1 Bedroom, Bathtub | Premium bedding, down duvets, in-room safe, individually decorated

Traditional Apartment, 1 Bedroom, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom, Balcony

Studio, 1 Bedroom, Balcony | Premium bedding, down duvets, in-room safe, individually decorated

Studio, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 Bedroom, Bathtub, City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom, Terrace

Studio, 1 Bedroom, Terrace | Premium bedding, down duvets, in-room safe, individually decorated

Studio, 1 Bedroom, Terrace

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio, 1 Bedroom, Bathtub, City View

Grand Studio, 1 Bedroom, Bathtub, City View | Premium bedding, down duvets, in-room safe, individually decorated

Grand Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Panoramic Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | Premium bedding, down duvets, in-room safe, individually decorated

City Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Bathtub

Standard Apartment, 1 Bedroom, Bathtub | Premium bedding, down duvets, in-room safe, individually decorated

Standard Apartment, 1 Bedroom, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Westlake Emerald Suites

This hotel features valet parking, concierge services and a computer station. WiFi in public areas is free. Other amenities include express check-in, express check-out and a front desk safe. Change of towels is available on request
Westlake Emerald Suites offers 30 air-conditioned accommodations with fireplaces and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Westlake Emerald Suites, you're just a quick walk from West Lake. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Valet parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • 6 minutes by foot from West Lake and a 5-minute drive from Ho Chi Minh Mausoleum
As a guest of Westlake Emerald Suites, you'll find multilingual staff, concierge services, and express check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Westlake Emerald Suites also features express check-out and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 120,000 per day)
  • Valet parking on site (VND 120,000 per day)
  • Limited on-site valet parking

Things to do

  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Tile flooring in room
  • Visual fire alarm

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Spices

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 120000 per day
  • Nearby parking fee: VND 120000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Westlake Emerald Suites Hotel
Westlake Emerald Suites Hanoi
Westlake Emerald Suites Hotel Hanoi

Westlake Emerald Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry Lee, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite place, good hot water, cold air conditioning, staffs are friendly and helpful.
Stayed 7 nights in Oct 2025

2/10 Terrible

Janie

Stayed 3 nights in Sep 2023