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Best Western Harbin Fortune Hotel

3.5 star property

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Buffet
2 restaurants, breakfast, lunch, dinner served; international cuisine
In-room safe, desk, rollaway beds, free WiFi
Check-in/check-out kiosk

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

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No 368 Xuefu Road, Harbin, Heilongjiang, 150086
  • Place, Mingdu Ski Area
    ‪5 min drive‬
  • Place, Northeast Forestry University
    ‪5 min drive‬
  • Place, Wanda Plaza Harbin
    ‪5 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪31 min drive‬

Room options

View all photos for Elegant Business Suite

In-room safe, desk, rollaway beds, free WiFi

Elegant Business Suite

  • Sleeps 2

View all photos for Deluxe Business Suite

In-room safe, desk, rollaway beds, free WiFi

Deluxe Business Suite

  • Sleeps 2

View all photos for Intelligent Elegant City-View Business Room

In-room safe, desk, rollaway beds, free WiFi

Intelligent Elegant City-View Business Room

  • Sleeps 2

View all photos for Standard Room With Beautiful City View

In-room safe, desk, rollaway beds, free WiFi

Standard Room With Beautiful City View

  • Sleeps 2

View all photos for Embassy Suite

In-room safe, desk, rollaway beds, free WiFi

Embassy Suite

  • Sleeps 2

View all photos for Standard Room - Garden-View

In-room safe, desk, rollaway beds, free WiFi

Standard Room - Garden-View

  • Sleeps 2

View all photos for Zhiya Garden-View Business Room

In-room safe, desk, rollaway beds, free WiFi

Zhiya Garden-View Business Room

  • Sleeps 2

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About this property

Best Western Harbin Fortune Hotel

This hotel features 2 restaurants, a coffee shop/cafe and self parking. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is not available.
Best Western Harbin Fortune Hotel offers 57 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Best Western Harbin Fortune Hotel, you'll be close to Wanda Plaza Harbin. 2 restaurants, a coffee shop/cafe and a business centre are available.
  • Free WiFi
  • Enjoy international cuisine while dining at YI Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a playground
  • Just a 3-minute drive from Wanda Plaza Harbin and 6 minutes from Northeast Forestry University
There are 2 restaurants on site, along with a coffee shop/cafΘ. A business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Harbin Fortune Hotel. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
YI Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
FU Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
XI Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
JU Restaurant – This seafood restaurant specialises in seafood and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 48 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • FU Restaurant
  • JU Restaurant
  • XI Restaurant
  • YI Restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • Lift

More

  • 9 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 per person
  • Rollaway bed fee: CNY 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Best Western Harbin Fortune

Harbin Fortune Hotel Harbin

Best Western Harbin Fortune Hotel Hotel

Best Western Harbin Fortune Hotel Harbin

Best Western Harbin Fortune Hotel Hotel Harbin

Best Western Harbin Fortune Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Emmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turned away from hotel due to racism

I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special time." So essentially I was being turned away because I'm not Chinese, or at least didn't look Chinese. This is absolutely outrageous- this is not some small, independent enterprise, but an international hotel group which is seemingly operating a discrimanatory, racist policy. I will never, ever set foot in a Best Western again. Appartently, they are a company who are happy to turn away people in the middle of the night in -18 degree temperatures based on the colour of their skin.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The wifi is bad, only good at lobby area No inform when hot water break down & no replacement suggestion of one day & night, wheater is so cold , room tem. Is cold to ask for them supply one handy warmer heater, not accepted oversea credit card, no couriou mail express srrvice, that was my was the worse hotel had been stay
Stayed 6 nights in Nov 2019

6/10 Okay

Shandra

Liked: Cleanliness, staff & service
the hotel itself was okay, the walls were paper thin though so we were constantly woken by loud neighbours. It is really far from everything (20 minute taxi minimum) so if you have a lot planned in town i would look elsewhere. It can be a bit difficult to communicate with staff as well as none speak English though they did try their hardest

8/10 Good

Oriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Harbin West Train Station.

Close to the Harbin west Railway Station 10 minute taxi ride. Modern part of Harbin. Near the university. Subway station at the end of the street. Food is good but the Western Food was cold. I guess some people like it that way. Good variety with plenty to choose from.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable to stay.

Staff is helpful able to give direction if needed. Easy to find and transportation to places is convenient too. Overall is nice and clean is recommended to stay. In addition the surrounding is quiet, nice and clean too. Breakfast food has variety to serve different groups of tourist. You will not be disappointed staying with them. Taxi is easily reachable to travel as and where whenever is required. The staff are there to provide assistance if you need more beds or bigger room.

8/10 Good

Jennifer , Beijing China

Good but out of the city center

A very nice hotel. Staff spoke no English though, which was surprising for an international - USA chain. Breakfast was good and room was clean. A 60RMB taxi from the city center but lovely none the less. A good spot if travelling through Harbin and into the countryside.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo en general me gusto en ese hotel Súper agusto
Stayed 3 nights in Oct 2019

6/10 Okay

KIMIYA

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

CHANGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치와 주변시설을 제외하고는 전반적으로 만족합니다
Stayed 1 night in Dec 2018

6/10 Okay

Ewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kort verblijf tijdens ijsfestijn.

Verblijf was netjes, maar we hebben wel een aantal kanttekeningen. De ontbijtzaal was veel te koud, je blijft niet lang zitten. De receptionisten spreken geen engels, het gesprek werd via de Translater op de telefoon vertaald, waardoor de communicatie zeer moeizaam verliep. In de beschrijving van het hotel stond, dat engels gesproken werd. Dit vonden wij een zeer grote minpunt. Je verwacht van een internationaal concern zeker engels sprekende receptionisten.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
全体的に満足でしたが、シャワーのお湯が出なかったり、シャワーのフックが壊れていたりしていて、行き届いていないところがあるのが残念でした。
Stayed 1 night in Jul 2017