Very interesting experience in the ânever everâ category!
The guy at the reception really did his best to make my stay pleasant. Though he was hard to understand, he only had 2 teeth left poor him..
Had to go trough 3 rooms to find an acceptable one :
1st room would not lock
2d room hasnât been cleaned since last customer
3d room had fan issue and was at 28d Celsius.
Bath was full of precious person hair
Tv would not turn on as there was no remote
No hair dryer either
Could not get my money back and leave : computer was frozen. Make we should have left it in the room number 3..
The all place was in renovation, was dirty and smelt awful. I was woken up my a nice renovation guy working around my door. Yep. Was with my dog. She thought we were under attack and went crazy. Lovely wake up call.
Morning tea was impossible... hot water distributor would not work.
Wanted to talk to the manager when leaving but a sign said to go to the hotel next door for help. I did. There was another sign there asking to the previous hotel for help. As I walked to my car, i finally met him. He said the owner would call me. She never did, of course.
It was a nice room and people very nice kept it clean coffee was good. I would give 5 stars but omg the room was over bearing hot and I didnt ask or try to see if the windows opend maybe i should have thats my only complaint.
Arrived to check-in and was told there third floor was closed. That is the floor fir pets and smoking, both of which I needed and reserved. No offer to make it right. Ended up having to find another hotel. The lady checking me in was nice. The young man, I think a manager, was rude and dusmissive.
People running upstairs and you can hear everything!! The tv remote didn't work so we turned the TV on using the TV to only have the channels not work and have a fuzzy line through them. The door latch to latch it shut was busted. Offers breakfast and seasonal pool which they don't even have a pool and don't offer breakfast!
Really did fit our needs. Minor "fixes" would have made it perfect. No lobby signage, confusing to locate room at first. No lobby restroom, making that one last bathroom stop before hitting the road impossible.
Comfortable bed, and pillows. Clean linens, clean bathrooms. Every thing else was great.
It started with an extremely rude person at the front desk. They continued into the room. We immediately discovered the remote controlled didnât work went to go to bed with yellow pillowcases from head. Sweat woke up at 1 oâclock in the morning with a bedbug on my chest, got out of bed, discovered two more on the bed and one more on the wall took photographs showed to the front desk Told me it must just be that room lol walked out across the street. Went to country Inn and suites got a wonderful room. Please stay away. Itâs your choice. I have two bedbug bites on me. I Had to leave all my clothing there rather than risk, taking it home with me