6/10 – Okay
Robert
Mit dem Partner gereist
12. Jan. 2026
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
This was to be a lovely Christmas Break with some luxuries but we were disappointed with the rooms in many respects.
We had booked a standard double and requested a quiet area and with a bath tub. The first room allocated to us had a dismal outlook onto inner roofing & pipework. The small electric heater didn't appear to work? It didn't have a bath as requested, but the final 'put off' was was found in the w.c. when lifting the lid it had dark brown water in the bottom looking like sewerage. By this time we had unpacked & hung our clothes.
A visit to the reception was needed, and the lady at the desk understood our grievances and set about finding us an alternative room. We reluctantly accepted one with a better window view into the town and with a bath. But we transferred ourselves up 2 floors as no porter was available until next day.The room was by no means perfect, the large single glazed window was covered in condensation every morning. Bathroom was cold & stark with no window covering and only a small heated towel rail for warmth. The w/h basin tap took an age to get hot water through. Plus points:The Breakfast room and it's staff were excellent. The large bed was comfortable.
Listed building or not, the windows need improving. We would not recommend or stay here again following our experience.
Robert
Aufenthalt von 4 Nächten im Dezember 2025
