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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Interior
Premium bedding, pillow-top beds, desk, laptop workspace
Property amenity
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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Exterior
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The price is CHF 88
includes taxes & fees
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About this property

Candlewood Suites Hartford Downtown by IHG

Hotel in Hartford with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Hartford Downtown by IHG. During your stay, you're just a quick walk from Dunkin' Donuts Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Dunkin' Donuts Park and 5 minutes on foot from Riverside Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites Hartford Downtown by IHG. Limited free parking is available on a first-come, first-served basis.

This Hartford hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 912 reviews
Rating 8 - Good. 258 out of 912 reviews
Rating 6 - Okay. 122 out of 912 reviews
Rating 4 - Poor. 58 out of 912 reviews
Rating 2 - Terrible. 65 out of 912 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

George

Stayed 1 night in Aug 2025

6/10 Okay

joy

Close enough to walk

So so hotel but it’s walking distance to xfinity theatre and the parking is free! No frills, no food, no coffee in the lobby. Walls are thin but we were exhausted from the concert so it didn’t bother us. The only reason I would go back there is to attend another concert.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Bedding ever!

The rooms are always clean and quiet. I was on the 5th floor in a corner unit. You couldn't hear anything, and I'm not being interrupted by it. The cleaning staff in the morning.It is so peaceful there.I would never stay anywhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittney

Stayed 1 night in Aug 2025

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Travis, Londonderry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest. The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned, I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less. The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total. In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently. Horrible staff, horrible maintenance and service never again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tara

Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great
Stayed 1 night in Aug 2025

8/10 Good

Dino

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

6/10 Okay

Deanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was in a great location. Needs some updating and maybe a few air fresheners
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Liked: Staff & service, property conditions & facilities
Great price
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert at the Xfinity Center. It’s a very convenient location. It’s within walking distance. Spotless room and comfortable bed. We will stay again when we’re in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Treze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very, very vlean
Stayed 1 night in Apr 2025

10/10 Excellent

carrie

Friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kaley

Liked: Amenities, property conditions & facilities
Great for going to the xfinity theater
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 1 night in Aug 2025