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Candlewood Suites Windsor Locks Bradley Arpt by IHG

2.5 star property

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Photo gallery for Candlewood Suites Windsor Locks Bradley Arpt by IHG

Exterior
Suite, 1 Bedroom | Pillow-top beds, desk, blackout curtains, iron/ironing board
Exterior
Room amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

View in a map
149 Ella Grasso Turnpike, Windsor Locks, CT, 06096
  • Place, Farmington River
    ‪4 min drive‬
  • Place, Connecticut River
    ‪5 min drive‬
  • Place, Connecticut Fallen Firefighters Memorial
    ‪6 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪2 min drive‬

Room options

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower)

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower) | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Candlewood Suites Windsor Locks Bradley Arpt by IHG

Family-friendly hotel with free airport shuttle and free local area shuttle
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Windsor Locks Bradley Arpt by IHG offers 119 accommodations with washers/dryers and coffee/tea makers. Beds feature pillowtop mattresses. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Windsor Locks Bradley Arpt by IHG. During your stay, you'll be close to Connecticut Fallen Firefighters Memorial. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Phelps-Hatheway House & Garden and 7 minutes from Connecticut Fallen Firefighters Memorial
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An area shuttle within 2.00 miles and A roundtrip airport shuttle at scheduled times are free. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the family-friendly Candlewood Suites Windsor Locks Bradley Arpt by IHG. Self parking is free.

This Windsor Locks hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight at scheduled times
  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bowling alley

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
Candlewood Suites Windsor Locks Bradley Arpt by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites Windsor Locks Bradley Arpt by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Bradley Arpt
Candlewood Suites Bradley Arpt Hotel
Candlewood Suites Bradley Arpt Hotel Windsor Locks
Candlewood Suites Windsor Locks
Candlewood Suites Windsor Locks Bradley Arpt
Candlewood Suites Windsor Locks Bradley Arpt Aparthotel
Candlewood Suites Bradley Arpt Aparthotel
Candlewood Suites Bradley Arp

Reviews

Candlewood Suites Windsor Locks Bradley Arpt by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 1021 reviews
Rating 8 - Good. 247 out of 1021 reviews
Rating 6 - Okay. 121 out of 1021 reviews
Rating 4 - Poor. 60 out of 1021 reviews
Rating 2 - Terrible. 64 out of 1021 reviews

Reviews

4/10 Poor

Roger

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are poorly designed. No seating except on bed. Bad selection of restaurants in the area. I would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Surrounding area has a few fast food restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Liked: Amenities
The room itself was nice and appeared clean, but the sheets and blanket smelled strongly like someone else's perfume and ALL of the pillows smelled like old drool. It was really disgusting and unfortunate because otherwise it was pretty nice.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

Horrible service, rooms are ok

Stayed at this candlewood suites as we had an event to attend in Hartford at 4pm. We arrived at the hotel at 3:15 to drop off or bags, use the bathroom, then drive the 20 minutes to Hartford. Check in was fine until we got to the room. House cleaning was working on the room that looked like someone had been living in it for months. Dirty clothes and trash were strewn about. So we went back to the front desk to ask for a different room and were told that, "we're sold out and we can't even juggle rooms. You'll have to wait." So, we graciously said "OK" and went to a nearby store to pick up a few things. We can't back at 4pm (already late to our event, mind you) and went back to the room to see it was still being worked on. Now we're angry. Beck to the front desk where we basically had to tell the clerk what to do (find a room that hasn't been checked into yet, give us that one, let the next people have the room that wasn't ready yet). After pulling teeth, we got a room finally, dropped our bags and went to our event, an hour late. If we hadn't told the am check what to do, we'd probably still be waiting for a room the next day. They made no effort to accommodate us and I'm actively investigating a refund due to the poor customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Ana

Travelled with family
It was a fine place to stay for a one-night stopover, or weekend but I wouldn't recommend it for a longer, more comfortable stay. The staff was friendly and the location is close to the airport. It isn’t very far from the highway and that’s convenient when traveling to surrounding cities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mansimran

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible front desk staff. Room cleaning never comes even when you ask them. Fire alarms turn on out of blue in rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Taiwo

Stayed 2 nights in Aug 2025

6/10 Okay

Walter

Disliked: Property conditions & facilities
A little sinky in the hallway. Needs to clean the carpet.
Stayed 1 night in Aug 2025

8/10 Good

Darlene

Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst hotel bed ever. Spent all night flipping trying to get sleep. It was tourture
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating especially the lady who checked us in for our stay.
Stayed 1 night in Aug 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at numerous hotels near BDL, this is the best value with the cleanest rooms. The pool was nice and the room was large and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carine, Bloomfield

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

2/10 Terrible

Alicia

Business traveller
Liked: Staff & service
I originally selected this hotel because of the reviews saying how quiet it was but that unfortunately was not my experience. Not to the hotels fault, there was alot of noise surrounding my room. It sounded like some one was trying to kick in a door and there was loud talking. The hotel even called the police. I checked out not even an hour after checking in because I didnt feel safe. Both a guest and the police confirmed it to be one of the safest hotels by the airport. By then i couldn't shake the feeling enough to rest there so I requested a refund and left.
Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport
Stayed 1 night in May 2025