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Best Western Manchester

2.5 star property

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Lobby
Property amenity
Exterior
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
A conference centre, a microwave in a common area and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and an arcade/games room are on-site. Housekeeping is available on request.
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Best Western Manchester. During your stay, you'll be close to Shoppes at Buckland Hills. Features include free WiFi in public areas and free self-parking, plus a conference centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 11 minutes by car from Connecticut Convention Center and 12 minutes from Xfinity Theatre
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. A vending machine, an arcade/games room, and express check-out are also featured at the family-friendly Best Western Manchester. Self parking is free. You'll have access to the health club at a partner property.

This Manchester hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 171 reviews
Rating 8 - Good. 37 out of 171 reviews
Rating 6 - Okay. 16 out of 171 reviews
Rating 4 - Poor. 15 out of 171 reviews
Rating 2 - Terrible. 7 out of 171 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family and small children
I didn’t like the fact the I was called at 2am to be asked if I had checked in. And house keeping just closed the door while we were having breakfast, we had kids there that was in town for a dance competition so getting everyone to eat in the amount of time we had was hectic but they didn’t have to just shut us in a room
Stayed 2 nights in Apr 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel was a good stay, clean and recently updated. Would stay there again when we visit family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked stay

Room looked recently updated. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

2/10 Terrible

Wendy

Stayed 1 night in Mar 2025

10/10 Excellent

LaMar

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manchester Bonus!

The staff was helpful and charming. The whole hotel was immaculately clean. Very comfortable beds, went for my nephews wedding and was very pleasantly surprised.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to off the highway and back on the next morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded from Red Roof and was pleased that I did. The difference is like night and day! BW is clean and quiet, everything is new and works properly. No construction noises all day and no screaming housekeepers. I should have gone to BW first.
Stayed 2 nights in Apr 2025

10/10 Excellent

Talita

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos, Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Find somewhere else!!

Walls between rooms were so thin, one could easily hear conversations next door and across the hall. We had 3-4 young men enter their room about 11pm and while they were not terribly loud, their normal banter kept us up. The babies across the hall, the children in the room above us sounded as though they were our room. The bathroom shower had not been cleaned; there was a clump of black hair on the shower drain. My lower back was so sore in the morning I could not even put on my shoes! This was a 1-night stay so we ‘sucked it up’ and stayed the night. We will never stay again, and we have now crossed ‘Best Western’ off our list of acceptable hotels. We are not terribly picky, but do expect comfortable, clean and quiet!
Stayed 1 night in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities, room comfort

Try it out

Clean and newly renovated. It’s seems like a good place of hospitality.
Stayed 1 night in Mar 2025

10/10 Excellent

Larissa

Liked: Property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, good value

The hotel was nice. Very clean and the staff was responsive - even with our unconventional check-in and check-out times. The only thing I'd really knock it on is the lack of some sort of breakfast bar.
Stayed 2 nights in Apr 2025

4/10 Poor

Wilfred

Stayed 2 nights in Mar 2025

10/10 Excellent

Bria.

Stayed 1 night in Mar 2025

10/10 Excellent

Bria.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay very clean and the staff was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Stayed 3 nights in Mar 2025

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Delroy

New clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice and clean hotel. The front desk employee was extremely nice and helpful! the room was clean and the beds and pillows were comfortable and cozy. The best party was the shower, not your ordinary week hotel shower, the water got nice and hot and the water pressure was amazing
Stayed 1 night in Mar 2025

2/10 Terrible

Tisha

Stayed 1 night in Mar 2025