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The Windmill

4.0 star property

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Breakfast, lunch, dinner served; Italian cuisine
Property grounds
Exterior
Exterior
Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Dalton Piercy, Hartlepool, England, TS27 3HN
  • Place, Summerhill Country Park
    ‪7 min drive‬
  • Place, Seaton Carew Beach
    ‪13 min drive‬
  • Place, St. James' Park
    ‪40 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

8.0 out of 10
Very good
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Ensuite (Honeymoon Suite)

Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Ensuite (Honeymoon Suite)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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  • Restaurant
  • Breakfast available
  • Parking available
3.7 out of 5, Good, 297 reviews
The price is CHF 42
includes taxes & fees
23 Nov - 24 Nov
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About this property

The Windmill

Inn in Hartlepool with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and tour/ticket assistance are on-site.
The Windmill offers 12 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Windmill. During your stay, you'll be within walking distance of Summerhill Country Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 6 minutes by car from Cowpen Bewley Woodland Park and 7 minutes from Ward Jackson Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Windmill. Free self parking is available.

This 4-star Hartlepool inn is smoke free.

On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

Reviews

The Windmill Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 360 reviews
Rating 8 - Good. 120 out of 360 reviews
Rating 6 - Okay. 77 out of 360 reviews
Rating 4 - Poor. 43 out of 360 reviews
Rating 2 - Terrible. 26 out of 360 reviews

Reviews

6/10 Okay

Katy

Travelled with partner
Liked: Staff & service
The food/staff and drinks were AMAZING!! Will 100% be back to use the restaurant. The hotel part could be equally as good with a little investment. The beds are awful. So uncomfortable and squeak and creak with every breath you take! The room was tidy and clean but very tired. Towels had holes in them. And the doors were very loud when they closed. Very loud. Definitely recommend the restaurants. And even the hotel but bear in mind the beds are not great.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Travelled with partner
Disliked: Property conditions & facilities
Towels frayed and with holes, no plug in sink, toiled rocks (not fixed properly) and dispenser for toilet roll empty. No staff in reception. Disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Corrina

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed here for one night. Relatively clean but room was desperate for an update. Bed was stained around base and off the supports at bottom. Spiders and webs in the room corners. Socket where kettle set up was broken. Room was facing main motorway so noisy all night and no sound proofing windows. Car parking at hotel reception area surrounded by over flowing bin units and discarded old furniture. Staff were friendly enough though.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit dated but very clean and tidy. The bathroom needed updating.but that was very clean too. The towels wree very good quality, overall for the price we paid it was ŵorth it.
Stayed 1 night in Jul 2025

6/10 Okay

Craig

Business traveller
Liked: Staff & service
First room had issues however quickly sorted and swapped into a new room. For £60 it was as expected - ok for a business type stay but not somewhere to stay for a romantic break...
Stayed 1 night in Jul 2025

6/10 Okay

?? k y

Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid the hotel at all costs

The food in the restaurant area is reasonable, good price and portions. Some staff have a poor grasp of English. The location attracts a lot of lower-class people, for some reason (probably the food portion size and prices). The hotel itself is grim to terrible. I would not recommend this as a suitable location for someone on a business trip, unless your business is dealing drugs, in which case it's perfect. Especially for those rendezvous where you need to move suspicious packages between vehicles in the car park, avoiding the undercover police officers and observation/evidence gathering cameras (which there must be, judging by the clientele). Someone tried getting into my room in the middle of the night, and I noticed the handle was damaged in the morning. The beds were not made, and shower soap was just shampoo. When I came back to my room in the afternoon, the door to my room was slightly ajar; someone had been in and not closed it properly (I suspect housekeeping; however, there was not much housekeeping done). It was a good job I had taken my valuables/laptop, etc, with me, else I suspect this would have gone. There was no point making any complaints as I felt it would fall on deaf ears and nothing they hadn't heard before. My fault because you pay for what you get in life, and for £50 per night, I only have myself to blame...... never again
Stayed 2 nights in Jul 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Stayed 1 night in Jul 2025

2/10 Terrible

Daryl

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great place

Rooms were dirty, no towels in room, floors were dirty, people talking and disturbing at 4am. Banging doors. Staff obstructive about having a drink at 10pm staff said bar was shut until.we explained we were residents
Stayed 2 nights in Jul 2025

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness
room was damp with paint peeling from walls, damp stains on ceiling, holes in bedsheets, tiny wash basin, no safe, small TV & the kettle was left with water in it which isn't good.
Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

Liked: Staff & service

Tired but comfortable. On site restaurant fantasti

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Travelled with family
Was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Grahem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Thomas

Stayed 2 nights in May 2025

8/10 Good

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value and restaurant was excellent and very busy
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Well-priced, great food.
Stayed 1 night in Apr 2025

2/10 Terrible

Liam

Pillow's were flat.....no1 there when i checked in had to go looking for someone.....was given the swab key but not shown how to use it again had to go get someone
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Windmill hotel

Staff was very friendly & helpful plenty of choice to eat in the restaurant, down sides there was a work station in the room but no chair to sit on to work, TV was very hit and miss it is free view and most of the channels didn’t work toilet roll was just placed on the top of the holder which is very lazy by housekeeping. Bed had sharp wooden corners on it which I caught my shin on 3 or 4 times I’m sure it would be easy enough to make the corners round instead of sharp
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Stayed 1 night in Feb 2025

2/10 Terrible

Pete

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful hotel. Like a 70s murder scene. Dirty, uncomfortable, smelly - just don’t bother!
Stayed 1 night in Feb 2025