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TownePlace Suites by Marriott Hays

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Hays

BBQ/picnic Area
Exterior
Indoor pool
Fridge, microwave, stovetop, dishwasher
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4001 General Hays Road, Hays, KS, 67801
  • Place, Tebo Village
    ‪5 min walk‬
  • Place, Big Creek Crossing
    ‪16 min walk‬
  • Place, Centennial Plaza
    ‪4 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
avid hotel Hays by IHG
Hays
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 895 reviews
The price is CHF 104
includes taxes & fees
12 Jul - 13 Jul
avid hotel Hays by IHG

About this property

TownePlace Suites by Marriott Hays

Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott Hays gets good marks from our customers. During your stay, you're just a quick walk from Tebo Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Tebo Village and Vineyard Park Nature Area
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hays hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 755 reviews
Rating 8 - Good. 130 out of 755 reviews
Rating 6 - Okay. 40 out of 755 reviews
Rating 4 - Poor. 20 out of 755 reviews
Rating 2 - Terrible. 28 out of 755 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an extended stay.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and had everything you need.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nikki M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was always fresh and they had something different each morning. The rooms where clean and spacious. The staff where friendly and helping when we had questions.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Staff & service
Clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities
nice clean rooms, close to a ton of restaurants, close to interstate but no noise at all
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Met all expectations, clean, easy and good breakfast for a last minute booking due to snow
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steve

Clean room, much smaller than expected.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jodi

Clean room, comfortable bed
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and waking distance to restaurants
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and includes an actual refrigerator, 2 burner stove, microwave, sink and dishes. The TV is oddly positioned at 90 degrees to the bed and couch. Breakfast was reasonable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Room was great and clean. Breakfast was adequate but better than nothing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Newer & good value. Breakfast was okay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were all so friendly and accommodating. One of the best hotel stays I have ever had!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The staff seemed courteous, especially front desk Christopher. Breakfast staff was on top of food refills and cleanups.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Great place to stay
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Nina

Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty room, furniture chipped and peeling. Old and run down.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis T

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Thank you!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Chloe

Breakfast opened at 7 am, we were there at 7:15. The eggs, sausage and coffee were all cold.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient property.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Relaxing environment. Breakfast was average...only ate it one morning
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in. Love the location and the property.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable beds and very friendly staff.
Stayed 1 night in Jun 2025