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TownePlace Suites by Marriott Hays

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Hays

BBQ/picnic Area
Indoor pool
Exterior
Fridge, microwave, stovetop, dishwasher
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4001 General Hays Road, Hays, KS, 67801
  • Place, Tebo Village
    ‪5 min walk‬
  • Place, Daniel G. Rupp Park
    ‪11 min walk‬
  • Place, Big Creek Crossing
    ‪15 min walk‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Parking included
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includes taxes & fees
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About this property

TownePlace Suites by Marriott Hays

Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott Hays gets good marks from our customers. During your stay, you're just a quick walk from Tebo Village. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Tebo Village and Vineyard Park Nature Area
  • Dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hays hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 725 reviews
Rating 8 - Good. 126 out of 725 reviews
Rating 6 - Okay. 39 out of 725 reviews
Rating 4 - Poor. 20 out of 725 reviews
Rating 2 - Terrible. 26 out of 725 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ginger

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Relaxing environment. Breakfast was average...only ate it one morning
Stayed 2 nights in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Ann

Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Met all expectations, clean, easy and good breakfast for a last minute booking due to snow
Stayed 1 night in Nov 2025

10/10 Excellent

Luis T

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

8/10 Good

Steve

Stayed 1 night in Nov 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. Room was clean. Sraff was pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

BRENT

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were all so friendly and accommodating. One of the best hotel stays I have ever had!
Stayed 3 nights in Nov 2025

10/10 Excellent

Antoinette

Stayed 1 night in Oct 2025

8/10 Good

Barbara

Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and waking distance to restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Patty

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Five Star property for the middle of no where! Clean, new, fresh, and reasonable. Highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Stayed 2 nights in Sep 2025

4/10 Poor

William

Business traveller
Disliked: Staff & service, property conditions & facilities
Check in with David was rude, king bed we booked and paid for was actualy a queen, shower has no pressure, floors were dirty, breakfast was horrible.. Do yourself a favor and stay somewhere else.
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops were in walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient property.
Stayed 1 night in Sep 2025

8/10 Good

SHARON

Liked: Property conditions & facilities
Everything was good but alittle disappointed in the shower, shower head needed to be changed out, not enough water coming out for the amount of water pressure present.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in. Love the location and the property.
Stayed 1 night in Sep 2025

6/10 Okay

Garry, New York

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025