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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
A modern interior with a fireplace, comfortable seating, and a television.
A hotel room with a large bed, two smaller beds, a sofa, and a desk.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪6 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk, and a television.

1 King Bed, Nonsmoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a desk with a phone, and a bathroom visible through an open door.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

A hotel room with a bed, bedside lamps, a desk, and a television.

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a mirror.

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

A modern hotel room with a bed, desk, chair, TV, and a small kitchenette.

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a bed, desk, chair, TV, and a small kitchenette.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(42 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(54 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quality Inn Downtown Helen

Self parking, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a fireplace at reception and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was nice very welcoming staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main street. The staff were amazing. Will stay here again
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and was in a good location. Breakfast was simple and could have used some eggs and bacon
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location! Currently updating the interior and exterior.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kalyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, walking distance to about everything! We would definitely stay again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, we had a handicap room which had everything we needed, jim in the office was exceptional, he made sure breakfast ran smoothly and was so helpful checking in and answering any questions we had, he was a delight, great personality 😀
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lyric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Would stay again 10/10
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast...parking was great.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room ok for the price. No complaints.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy. Recently renovated to a modern look. The outside is very cute and welcoming with all the bears around. Perfect walk from downtown dont have to constantly pay for parking
Stayed 4 nights in Apr 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Honest little motel. Nothing great but with the location being downtown Helen, it was great. Staff excellent, breakfast was outstanding. Downside as a guest paying 5.00 a day/night for parking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Very clean and great customer service. Already booked our next stay for next month!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Clean room and great customer service
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sheyla

Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janes Jardine

Liked: Cleanliness, staff & service, property conditions & facilities
Ciera at the front desk was amazing! She was very welcoming and gave all kinds of great ideas on things to see as well as the nightly fire where you could do s'mores. There was also a college volleyball team staying there and she was so helpful to them along with all the other guests at breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Limaris

Liked: Cleanliness, staff & service
Clean rooms, excellent staff, breakfast could include hot proteins.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzann

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and the staff was really nice. Best of all clean rooms and the smell of cleanliness when you enter the room it's a big plus. Parking was safe even though there was a $5 parking fee from a debit card on file being there was no deposit as the rest of the hotels in town have 50 to $100 deposit which is returnable but still makes a lot easier when you don't have a lot of funds and you want to have a lot of fun. Recommended stay again every time I come I'll go there thanks had a wonderful trip
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms and well kept property. I stayed only one night since I was on my way home from Chattanooga where I had a really bad experience with my hotel there. But this hotel was a reward for my previous experience. Definitely I will stay here next time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025