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Best Western Helena/Capitol Hotel

2.5 star property

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Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana State Capitol
    ‪8 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Place, Helena Civic Center
    ‪4 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • Sleeps 2
  • 1 King Bed

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with casino and free breakfast
Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Housekeeping is available on request.
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Helena/Capitol Hotel. During your stay, you're just a quick walk from Montana Historical Society Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

Guests are served a free breakfast.
Family Roots – This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Reviews

Best Western Helena/Capitol Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Great place
Stayed 1 night in Aug 2025

4/10 Poor

Rita

Disliked: Amenities, property conditions & facilities
I've stayed in far nicer places for $440! Location was poor, having to traverse Helena to get to it. Marked poorly from the street to the entry. Had to park in a different lot to stay. Room was really small. No ice machine or beverage on the floor. Had to go down to the 1st floor. Photos make it look updated, but it's not. Keep looking would be my recommendation.
Stayed 2 nights in Jul 2025

6/10 Okay

janet

Business traveller
Stayed 2 nights in Jul 2025

8/10 Good

Zoe

Travelled with family
Very friendly staff, clean rooms and great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

8/10 Good

Harvey

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Amazing breakfast at a restaurant attached to the hotel. Free access to the gym across the street. Walkable distance to the capitol building and near by restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bradford

Everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Krystie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family suite was great with a kitchen area and separate living room from the bedroom. Would have loved for the bathroom to be in the middle as my boys had to go through our sleeping area to reach the bathroom but wasn’t a major thing. Breakfast was decent. Super friendly staff. Comfortable beds. Great AC. Would stay again.
Breakfast options
View from the room
King bedroom
Living area with queen pullout couch
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very clean & friendly helpful staff! I would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options close by
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing stay were super friendly, room was current, clean, bright, quiet. Would stay again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Complimentary breakfast at The Crooked Frog was great. Room was clean and tidy.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Stayed 3 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Paula

Stayed 4 nights in Jul 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy hotel, convenient location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely managed hotel. Thank you for making my short stay as pleasant as possible. Looking forward to coming back soon.
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice budget-friendly hotel. It's obviously not a brand new facility, but everything was clean and updated, making the most of what is there. The restaurant next door had very nice breakfast - simple menu, but good food (not powdered eggs!!) The television was a bit confusing, especially if someone wasn't used to finding "LiveTV" as an app on a Smart TV, and it was confusing trying to get to the channel you wanted. I had to get my door key re-set each day which was a bit of a pain, but since my room was right behind the desk, not as much as it could have been. Staff was friendly and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service
The desk staff were great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Front desk staff exceptional especially Kristen. Clean and very comfortable.
Stayed 3 nights in Jun 2025