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The County Hotel

2.5 star property

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Photo gallery for The County Hotel

Restaurant
Miscellaneous
Exterior
Miscellaneous
Miscellaneous

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Old Luss Road, Helensburgh, Scotland, G84 7BH
  • Place, John Muir Way - West
    ‪2 min drive‬
  • Place, Hill House
    ‪4 min drive‬
  • Place, Loch Lomond
    ‪15 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Double Room, Ensuite

Luxury Double Room, Ensuite

Luxury Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Ensuite (Twin)

Standard Twin Room, Ensuite (Twin)

Standard Twin Room, Ensuite (Twin)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Ensuite

Miscellaneous

Standard Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Miscellaneous

Standard Single Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

The County Hotel

Hotel in Helensburgh with free breakfast and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a computer station are on-site. Weekly housekeeping is available.
The County Hotel offers 17 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.
During your stay at The County Hotel, you'll be within walking distance of John Muir Way - West. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes an outdoor tennis court
  • 12 minutes by car from Loch Lomond and The Trossachs National Park and 15 minutes from Loch Lomond
  • Airport and local-area shuttle service available
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The County Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Helensburgh hotel is smoke free.

Guests are served a free breakfast.
The County Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Airport shuttle available
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor tennis court
  • Table tennis

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

Property is also known as

County Helensburgh
County Hotel Helensburgh
County Hotel Helensburgh
County Helensburgh
Hotel The County Hotel Helensburgh
Helensburgh The County Hotel Hotel
The County Hotel Helensburgh
County Hotel
County
Hotel The County Hotel
The County Hotel Hotel
The County Hotel Helensburgh
The County Hotel Hotel Helensburgh

The County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 104 reviews
Rating 8 - Good. 44 out of 104 reviews
Rating 6 - Okay. 19 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 8 out of 104 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Modernised hotel, comfortable room with a large bathroom. All food is vegetarian. Cooked breakfast was decent size, though prefer pork or beef sausages. 15 min walk to Helensburgh centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
The room was really nice, the welcome you got from the owner was limited . It was strange that the restaurant only did vegetarian food, we had pizza's which were nice ,also they only did alcohol free drinks
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
It was generally a very noisy disappointing stay, The food was meatfree, there was no bar serving alcoholic drinks, no seating area to relax in and the last straw was the police knocking our door to make a statement about the disruption coming from the room next to ours.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bathroom, best shower we've had this holiday. Staff very pleasant and helpful.
Stayed 1 night in May 2025

8/10 Good

Nima

Liked: Staff & service
Welcomed, Kind hearted staff Clean and quiet
Stayed 1 night in May 2025

6/10 Okay

Nik

Stayed 1 night in Apr 2025

8/10 Good

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

The room was very well decorated, spacious and comfortable. The staff was very welcoming and polite. The breakfast was a letdown. They should have put some yoghurts and pastries. I understand they are vegetarians, but I like to eat eggs in the morning. No beans either. Sorry, but you can't just have it one way. A hotel should cater for all, otherwise you should put very clearly that is vegetarian only.
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet, clean but basic. All I needed. Menu (meatless) was a bit limited bur food served was good, though a bit “chips with everything”.
Stayed 1 night in Apr 2025

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice stuff , low price
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. This hotel was inexpensive and the staff very helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Christmas Break

Ideally situated with restaurants and shops nearby. Helensburgh is delightful. Well managed with comfortable beds and really great young lady in the breakfast room who was exceptionally helpful. Really enjoyed our stay with friends.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location worked well for me.

4/10 Poor

Ann, Scotland

Travelled with partner
Liked: Staff & service
What we paid was ok Sad had condensation on window. Bathroom nice
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was alrite

Visit was very good in service & staffing, food ok for vegetarian but not so good for non vegetarian, would possibly go back again.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not made aware that only vegetarian menu available.Did however enjoy food on offer.Would return.
Stayed 1 night in Nov 2024

8/10 Good

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Won't be returning

The hotel appeared generally clean but there was a sticky spot on the carpet, the toilet seat in our bathroom was broken and there was food left in the fridge from a previous occupant. The towel rail in the bathroom was stuck on full blast so both the bathroom and bedroom were unbearably hot and the windows had to be wide open to compensate, letting in biting bugs and the sounds of arguments and swearing from outside. Most of the breakfasts were ok, even though all the men in the party really wanted was some bacon, but the gluten free breakfast was chewy and plasticky. The hotel says it has a car park but it only has about 8 spaces which isn't enough for all of the rooms and we heard some very unhappy people arriving later in the evening and discovering that they were going to have to park elsewhere and walk to the hotel. When we needed to talk to someone on the front desk we had to ring the bell for ages because they were in the kitchen listening to very loud music and couldn't hear the bell. However the beds were comfortable, there was plenty of hanging space for clothes and we slept well
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Nice budget hotel
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no indication when our party booked this hotel that it serves Vegan and Vegetarian food only. This wasn't a problem for me but was for some of the others. Difficult to access the building (locked front door on arrival in the afternoon and waited for 20 minutes for someone to open it) and nobody on reception on any of the days and finally got checked in by a girl who seemed to be the cleaner/waitress. There was heavy rain on my last night and the ceiling in my bedroom started to leak. Put towels on the floor and reported it in the morning (after a sleepless night). Got a very disinterested response of 'I'll have a look at it'. No hint of an apology or concern for my welfare to what could have been a dangerous situation if the ceiling actually came down. Customer service appalling.
Stayed 2 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights the hotel was ideal what I required and room was good but only dislike was restaurant was vegan menu and no alcohol was available so if knew before booking it probably stayed else where
Stayed 2 nights in Jul 2024