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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Lobby sitting area
Junior Studio Suite | 1 bedroom, pillow-top beds, desk, laptop workspace
Lobby sitting area
Laundry room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Laundry
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Helsinki Cathedral
    ‪16 min walk‬
  • Olympic Stadium
    ‪19 min walk‬
  • Helsinki Exhibition and Convention Centre
    ‪6 min drive‬
  • Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, pillow-top beds, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, pillow-top beds, desk, laptop workspace

Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (6 persons)

Family Room (6 persons) | 1 bedroom, pillow-top beds, desk, laptop workspace

Family Room (6 persons)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | Living area

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, pillow-top beds, desk, laptop workspace

Junior Studio Suite

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | 1 bedroom, pillow-top beds, desk, laptop workspace

Double Room (Small)

9.4 out of 10
Exceptional
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | 1 bedroom, pillow-top beds, desk, laptop workspace

Double Room (Large)

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Loft Room

1 bedroom, pillow-top beds, desk, laptop workspace

Family Loft Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Citybox Helsinki

Hotel connected to a railway/underground station in Helsinki
A microwave in a common area, a fridge in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.
With your stay at Citybox Helsinki, you're connected to a railway/underground station and just a quick walk from Hakaniemi Market Square. You'll find features such as free WiFi in public areas, plus meeting rooms and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include meeting rooms, laundry facilities and a lift
  • Just a 3-minute drive from Helsinki Cathedral and a few minutes from Olympic Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, a lift, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 370 out of 496 reviews
Rating 8 - Good. 99 out of 496 reviews
Rating 6 - Okay. 17 out of 496 reviews
Rating 4 - Poor. 4 out of 496 reviews
Rating 2 - Terrible. 6 out of 496 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Larisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited requirements for short stay. Clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

The hotel is fully self service in order to maintain lower prices. Check in is automated via a pin number emailed to you. It all worked seamlessly for us but there is an on site manager to assist if required. The communal kitchen area offers a toaster and a coffee vending machine. Overall, the hotel is very clean and modern. There is a Metro stop very close by, or walk to the centre in about 20 minutes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, easy to check in. Nice area to heat food and have coffee/tea, etc. Also very good washing machine and dryer
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Spotless. Handy location. Comfortable bed. Great options for bars and restaurants within walking distance. Baggage room very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Nice and clean hotel. Best just for sleeping, as no TVs in the rooms, but it keeps the cost very reasonable!
Stayed 1 night in Feb 2025

10/10 Excellent

Heiko

Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended 👌

It was a clean, comfortable, modern, no hassle hotel. Perfect location. I will definitely be back. Not a bad word to say, only good.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

4/10 Poor

Sushil

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The main problem is they dont have coffee nothing in room even they dont have pot for hot water there were no glasses in the room to drink water, i stay 3 night but they didn’t came to clean room,
Stayed 3 nights in Jan 2025

10/10 Excellent

katarzyna

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chijioke

Stayed 2 nights in Jan 2025

10/10 Excellent

Gem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home.

The service is outstanding, the environment is spotless, and the atmosphere exudes tranquility.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best concept of hotel systems where you check yourself in without staff which is more convenient and freedom, the price is reasonable and very close to all the attractions. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable hotel
Stayed 1 night in Dec 2024