When using the shower and toilet downstairs as 1 bedroom had no ensuite, that person found the carpet was damp on your feet and a bit smelly apart from that it was a very comfortable house.
Loved our stay at the Phoenix. Everything was thought of, we walked into a warm house (heater left on for us), welcomed by a beautiful bottle of wine and chocolates.
The rooms are beautifully styled and very clean, all have a reverse system air-con and three have an ensuite - perfect for families! The spa and sauna were a huge hit. Quiet home, with wildlife hopping and flying past to greet you. We loved our stay, thank you.
This was the best house we have stayed in for our annual girls weekend yet. They thought of everything with beautiful decor, spa, wood fire, pool table and each room with an ensuite. Beautiful scenery from the living room and balcony. And the spa was perfect temp with great jets. We will definitely be back! Thank you
Great property with large bedrooms, good outlook we loved sitting on the balcony and watching the Roos bounce by.
We were a group of 4 ladies and it was perfect for a weekend away.
Only thing to note is the 4th bedroom did not have ensuite and with no main bathroom available it meant 2 rooms sharing an ensuite. Not an issues for a girls trip but if couples stayed it may be awkward
We had a great weekend in Hepburn. Phoenix was perfect for our group of 8 (4 couples). We enjoyed the tranquil outlook from the deck, the warmth of the fire pit at night and the luxury of the spa and sauna, we ran out of time to use the pool table. The bedrooms were a good size, loved that 3 of us had our own ensuite bathrooms, the 4th bathroom was located downstairs away from the bedrooms which still meant we didn't have to share bathrooms. Phoenix was equipped with all the mod cons, was in a good location, an easy 5-10 minute walk to cafes. It was very clean and beautifully furnished. Phoenix is a great house for a group of 8 whether that be friends or family. I would highly recommend this property.
Our stay was beautiful. The facilities were wonderful. Everything looked better than as advertised
Wonderful experience. Everyone loved the facility. The only downside was the abuse we got from the cleaner. She was very very rude and even used the âfâ word right in our face. She spoiled everything. Before she came we had it all settled in our minds 100% that we were going to rebook the facility, but now I am not sure. If that kind of abuse is your goodbye to your customers, then itâs ugly. It spoiled everything big time.