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Veneziano Boutique Hotel

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Lounge
Exterior
Family Suite (Maisonette) | Private kitchenette | Fridge, espresso maker, electric kettle, cookware/dishes/utensils
Family Suite (Maisonette) | In-room dining
Point of interest

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
N.Kazantzaki 1, Heraklion, 71202
  • Heraklion Loggia
    ‪3 min walk‬
  • Heraklion Archaeological Museum
    ‪7 min walk‬
  • Heraklion Port
    ‪15 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for Family Suite (Maisonette)

Family Suite (Maisonette) | Private kitchenette | Fridge, espresso maker, electric kettle, cookware/dishes/utensils

Family Suite (Maisonette)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, in-room safe

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Frette Italian sheets, premium bedding, in-room safe

Superior Double Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, City View (Maisonette)

Superior Room, City View (Maisonette) | Frette Italian sheets, premium bedding, in-room safe

Superior Room, City View (Maisonette)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Frette Italian sheets, premium bedding, in-room safe

Senior Suite

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, in-room safe

Junior Suite

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Veneziano Boutique Hotel

Beach fun, near Morosini Fountain
Along with a snack bar/deli, this guesthouse has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and wedding services.
Veneziano Boutique Hotel offers 6 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with digital channels. Kitchenettes offer fridges and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Heraklion guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Veneziano Boutique Hotel, you're just a quick walk from Historical Museum of Crete. Free breakfast, free WiFi in public areas and a coffee shop/cafe are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Morosini Fountain and 4 minutes on foot from Heraklion Loggia
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Veneziano Boutique Hotel also features tour/ticket assistance, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this Heraklion guest house.

Guests are served a free buffet breakfast daily from 8 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Built in 1730
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
  • Administrative fee: EUR 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 3:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Veneziano Boutique Hotel Heraklion
Veneziano Boutique Heraklion
Veneziano Boutique
Veneziano Boutique Heraklion
Veneziano Boutique Hotel Heraklion
Veneziano Boutique Hotel Guesthouse
Veneziano Boutique Hotel Guesthouse Heraklion

Veneziano Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 141 reviews
Rating 8 - Good. 29 out of 141 reviews
Rating 6 - Okay. 3 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, room comfort

Small gem well located!

Great hotel, cute maisonette, amazing location surrounded by so many fabulous restaurants, shops and even the harbour is close (10 min walk max). Many bus stops around to go to Knossos, and beaches. Breakfast was great, staff super nice. Bathroom is small but it serves its purpose :). Would come back without hesitation😍
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, room comfort

A good find.

We’ll-located, excellent value for money, friendly service.
Stayed 1 night in May 2024

10/10 Excellent

Manoj

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Frank

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Right in the heart of downtown Heraklion, this cosy hotel is a short walk from all the shops, restaurants and attractions. The room was modern and clean with breakfast included and was close to everything.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yoram

Liked: Cleanliness, room comfort

A great stay in a very good location!!!

We absolutely loved our time at this hotel and we would stay here again for sure!!!
Stayed 2 nights in Jul 2023

6/10 Okay

Karthika

Travelled with group
Liked: Cleanliness
The room itself was great, only thing is could have had an extra bottle of shower gel. However the main issue was the door, the key needs to be inserted at a specific angle and turned very specifically. If not, you risk being locked out & waiting for help. Thankfully we only stayed one night. This is not a new thing, previous reviews have mentioned as well. No 24/7 reception in case u go out and get locked out. Emergency number available but we were asked "what did you do to the door". Anyway, if this is an issue for you, please find alternate hotels to stay in

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were really disappointed in most everything about this hotel - it was not at all what was advertised and we felt completely overpriced for what we got. The room was old and generally tired and grubby. The downstairs comprised of a space with two armchairs with dirty fabric, and a kitchenette and bathroom. Tea/coffee supplies were not replenished and once we’d used the cups on day 1 we had no way to clean them and those too were not replaced. The bathroom is tiny and shower had mould in it. In the room there is only one small mirror in the bathroom so it’s not easy to get dressed up nicely for an evening out. Upstairs the bedroom is too small for two bedside tables so one person has to put their belongings on the floor between the bed and the wall. Housekeeping dropped off new towels when we asked but aside from that there was no housekeeping service. After 3pm we had no access to the courtyard area because the reception closes at 3pm. All of above is ok if you’re paying 2 star prices but the hotel was expensive and very overpriced for what we got. Would not recommend at all.
Stayed 3 nights in Jun 2023

8/10 Good

Thais

Travelled with family
Liked: Cleanliness, room comfort

A pleasant stay

We had a very pleasant stay at this hotel, we had the very spacious maisonette. Amenities were available, we had hot drinksand also complimentary water throughput our stay. The breakfast was a highlight, lovely fresh, local food, whilst sitting in the beautiful patio. The downside was the tiny bathroom where the showerscreen didnt really stop the water spilling every.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute and comfortable place in a great location.

10/10 Excellent

Sébastien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property! Perfect location. Super clean. The staff was very nice and helpful. The only problem is there is not a lot of parking options around if you have a car. Would definitely go back.
Stayed 2 nights in Oct 2022

2/10 Terrible

Jessica Kay, mustang

Liked: Cleanliness, amenities, property conditions & facilities
It took me 15 mins to get the Masonette door open because the lock is screwed up. Very loud upstairs people, scooters zooming by all hours of the night. Loud music. No parking walked 5 blocks for parking
Stayed 1 night in Oct 2022

10/10 Excellent

Aidan

Liked: Cleanliness, room comfort

Hospitable Heraklion

The location is incredible to access the centre of Heraklion and buzzing night life within a very short walk. We arrived late which and had no problem to access our room with the key in the lock box. We were exceptionally lucky with parking and found a space in front of the property - looking at the local parking I think we were one in 1000 to find this though! The hosts are incredibly helpful and hospitable, we had a lovely stay!
Stayed 1 night in Sep 2022

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful courtyard Room had wonderful character Friendly and helpful staff Shower was missing one glass wall / door so was not enclosed so water was able to get all over floor.
Stayed 1 night in Sep 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the Veneziano Boutique Hotel. We stayed in the maisonette, which was a funky, two-level suite (steep stairs - not recommended for anyone with mobility issues). The air conditioning worked well and it was a comfortable space. The staff were very friendly and helpful. The breakfast was really delicious and eaten in a lovely courtyard. All the great restaurants and museums were within walking distance. We would definitely stay here again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Matt

Stayed 1 night in Aug 2022

2/10 Terrible

Grant

Travelled with family
Disliked: Cleanliness, room comfort

Avoid this hotel, no hospitality here, just greed.

I was locked out of this hotel and then charged for the hotel! I booked this hotel through hotels.com and arrived at approximately 11pm on my first visit to Crete. The hotel was pitch black and this was confusing because check in was supposed to be open until midnight so i thought the hotel was closed. A few days later I noticed I had been charged for that night when I did not stay there. When I went back through Heraklion I visited the hotel and spoke with the staff ( who were very nice) but the owners would not correct the situation indicating that I had not called the emergency number outside the building and so they had no responsibility to me. The room was ready and I should have called the emergency line. I told them I thought the hotel was closed and that I did not have an emergency.... only a closed check-in. They left me at night in a strange city to find another hotel and then charged me for it. The owner/manager is a terrible policy slave who simply hides behind the fine print and has forgotten the spirit of hospitality. This owner could have easily remedied this and done the right thing but was simply greedy and id not care because he had my money already.
Stayed 1 night in Jul 2022

8/10 Good

Hong

Travelled with family
Liked: Cleanliness
The stuffs are very nice, response to message quickly. The location is very good, close to all attractions in the city. The only concern is that I smell mold in the bed and towels, it is a nice small hotel, but I don’t think it is 4 stars.
Stayed 4 nights in Jul 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location near Morosini fountain. Room was nicely appointed and the building is very cool. Friendly and helpful staff.
Stayed 1 night in Jul 2022

2/10 Terrible

Julian

Travelled with family
Disliked: Amenities, property conditions & facilities
Oh boy. Not sure where to start here - this "hotel" bills itself as a boutique hotel but in reality its a collection of old dated rooms in the most undesirable location in town, with no front desk, no attendant, no bellman, no reception, no security, and the kind of place that will email you *the day of* check in to tell you good luck checking in thru a lock-box on your own, there will be no one at the property to check you in or help you. There is also no parking, and the area is not only extremely dirty and grungy but borderline unsafe and dangerous. What's worse, the hotel then argued that this is satisfactory service or an acceptable way to casually treat clients! The property itself is adequate - small empty courtyard. No attendant, no guests. It felt like we were breaking into our room. The room was very, very dated. We stayed in a superior double and they very cleverly photographed the room with a stair case implying multiple levels and a lofty size... no, it's a stair case you can access but with a locked door to no where. At no point in the reservation did it say that this was 1/2 of a conjoined room. Why is there a staircase taking up half of the living room space to an area that is blocked off? Your guess is as good as mine. At the end of the day, we stayed at a 5 star hotel for exactly the same price as this terrible, ugly, unsafe room. I cannot tell you louder to run away from this area. We thought we were literally going to be robbed here.
Stayed 2 nights in May 2022

4/10 Poor

Boyd

Travelled with family
Liked: Cleanliness
Rooms were great however no air conditioning for two day stay. When you call for after hours assistance re AC no response. Breakfast was good. In the heat if Heraklion not to have AC isn’t acceptable when no other alternatives available
Stayed 1 night in Jun 2022

10/10 Excellent

Claudia, Bothell

Liked: Cleanliness
Very good choice. True to the reviews. Very clean, classy, friendly stuff and helpful.
Stayed 1 night in Jun 2022

2/10 Terrible

Wes

Disliked: Cleanliness, room comfort

Very Dangerous - Do Not Stay Here

*Please read entire review for safety* This hotel is an absolute danger to anyone visiting. Please do not stay here My wife and I spent several weeks traveling across Greece and this was the only hotel we felt was truly unsafe -We arrived to check into the hotel around 5pm to find the reception doors locked. No note or instructions. In a very rough area of town. Finally, about 2-3 hours later, an email came through giving us instructions to get our key from a lockbox because the office closes at 2pm -We had to walk around the side of the building to a door in the alley. The door was wide open and we could hear men talking/laughing inside. They got quiet when they heard us enter. The actual door to our room was right at the opening of the alley, just a foot away from it -We heard random people screaming and shouting just outside of our door/windows all night. And inside the “secure hallway” -We walked to dinner to a place called Burger Labs (which was great) but on the way home, a man was following us down the alleyway. He stood and watched us enter our room -We stayed awake the entire night and debated leaving, as anyone could have burst in from the busy alley any time. But because we had to park our rental car 20 minutes away, it was safer to wait til daylight to escape -The next morning we left the hotel. They refused to give us a refund for the second night we paid for. But we decided to feel grateful to be alive and left anyway Horrifying stay
Stayed 2 nights in May 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, beautiful, yet modernized ancient building. The courtyard area where breakfast is served is magnificent: Trees, flowers, tastefully decorated. Eggs made to order. Great shower and bathroom.
Stayed 1 night in May 2022