This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops.
The staff were extremely friendly and helpful.
We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable.
However, these did not detract from our wonderful stay.
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
Excellent Breakfast with eggs always perfectly cookedby correct amount.
All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile