Fantastic, helpful staff - well tested, when we arrived a day early by mistake , but smoothed over in an instant .
If you are in town for books - you could not have a better location, easy to dash back with your bibliophile hauls .
The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.
Very accommodating staff, lovely large room and well looked after. Really tasty cooked breakfast, although the cereals table looked a bit makeshift (but this is getting picky).
Porter opened the bar late so we could have a few drinks after coming back from a wedding
Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty.
Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.
It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didnât work and the hotel was quite noisy.