I received confirmation of my reservation from VRBO, my credit card was charged, and I received a response from the host to an inquiry. However, when we arrived the check-in person had no record of our reservation in their system. Fortunately the room was not double-booked and we were able to check in. We arrived on bicycles and they provided indoor storage for our bikes. The room was clean, although we discovered a used wash rag hanging from the shower caddy. Biggest complaint was the bed was soft and squeaky. Trust me. The battery in the HVAC remote was low, and the battery in the clock was dead. There was a very informative three ring binder of information on the property and the local area. A good addition would be instructions for the HVAC remote, which was not intuitive. The stairs and hallway were a little loud but unavoidable in such an old, quaint building. The deck immediately outside our room would have been loud on a nice evening but was not a factor as it was a cold night. Overall, we would stay here again, but there are a few tweaks that could improve the experience.