We had to wait 10 minutes to get checked in at 4 PM. Only one staff member working Reception Desk and she was on the phone assisting customer making reservations.
The staff were friendly and helpful, guests were quiet. The hotel is tucked back from the main road so it has a nice vibe. We were greeted by a deer and ducks upon arrival. Check in and check out were fast, no issues. The room was clean and comfy. They're were plenty of vending machines (didn't use them but it's nice to have the option). 24 hour coffee bar and free buffet breakfast. The location is near shopping and restaurants, which was helpful because the hotel doesn't have a restaurant. We stayed one night for a concert at Hershey Park. If we're in the area again, we would certainly stay there again ( though i might see if there are rooms with couches for watching tv comfortably)
Stayed for a night. Staff was friendly and room was clean. The room itself was a bit humid but the AC helped. Parts of the room/hotel in general were quite dated (old toilet, a little peeling in bathtub, carpets a little grungy) but everything was clean to the best it can be cleaned. Breakfast had a nice variety. Fine for a one night stay.
The property was clean and the staff was very friendly and helpful. My son and I were there for a concert so we weren't able to take advantage of the pool. The room was clean and for the price on a Saturday night it was perfect. Ride share to and from Hershey Park was easier and less expensive than I thought it would be. I would definitely recommend staying here. I would stay there again.
I didnât receive the suite that was shown in the pictures. Tha front desk staff told me it was because i booked it through Expedia and they did not have the right information. So i didnât get the accommodations I was looking for. I wonât be returning.
Great proximity to Hershey Park. Very clean, nice staff.
One issue- the elevator was VERY, VERY slow. Literally a 10 minute wait. We started using the stairs- to the 6th floor.
We loved our stay!!! The hotel was extremely clean. Beds were very comfortable. Staff was very friendly and helpful. Thank you for the great place to stay đ
Overall, we were happy with this property. The room was clean and spacious. The only thing I didn't like was we could not get an early check in, but we were there for a Slayer show and every hotel in the aera was booked solid, the whole town was packed with people, so it was understandable. The staff was friendly, and the free breakfast was a nice send off, sausage, eggs waffles, etc. We would stay there again.
The whole property is old and unfurnished. After paying $350/night I was appalled
At how dingy and dirty it was. Our toilet would not flush and the staff said that it couldnât be fixed since the maintenance man doesnât work weekends! We were forced to use the toilet in the lobby since there were no vacant rooms to Chang to
The rooms were clean, toilet was an issue. Animal poop all over the front entrance due too a large family of Ducks that were present every morning and evening because the hotel staff feeds them.
Everyone very friendly and helpful. Nice amenities excellent breakfast. Small pond with ducks next to parking lot and front desk sells food to feed them. Adorable