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Hervey Bay Hotel & Resort

3.0 star property

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Photo gallery for Hervey Bay Hotel & Resort

View from property
Restaurant
View from property
Outdoor pool
Family Room | Bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
249 The Esplanade, Pialba, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, WetSide Water Education Park
    ‪3 min walk‬
  • Place, Fraser Coast Discovery Sphere
    ‪10 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets

Standard Room, 1 Queen Bed

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Bed sheets

Standard Twin Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | Bed sheets

Superior Twin Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Bed sheets

Family Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hervey Bay Hotel & Resort

Along with an outdoor pool, this smoke-free motel has a restaurant and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities. Housekeeping is not available.
Hervey Bay Hotel & Resort offers 25 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit.
Recreational amenities at the motel include an outdoor pool.
During your stay at Hervey Bay Hotel & Resort, you're just a quick walk from WetSide Water Education Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 bars.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 5-minute walk from WetSide Water Education Park and 8 minutes on foot from Esplanade
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and laundry facilities are also featured at Hervey Bay Hotel & Resort. Free self parking is available.

This 3-star Hervey Bay motel is smoke free.

Hervey Bay Hotel & Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: AUD 60

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hervey Bay Resort

Hervey Bay Resort Motel

Hervey Bay Resort Pialba

Hervey Bay Resort Motel Pialba

Hervey Bay Hotel & Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 55 out of 315 reviews
Rating 8 - Good. 110 out of 315 reviews
Rating 6 - Okay. 91 out of 315 reviews
Rating 4 - Poor. 34 out of 315 reviews
Rating 2 - Terrible. 25 out of 315 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Stayed 1 night in Feb 2026

8/10 Good

Trisha

Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
While I found the room ok and the staff very helpful and friendly I had a problem with the shower over a plunge bath. I have osteo in one leg and was afraid of falling without a non slip mat or a railing to hold onto. Thank you
Stayed 2 nights in Feb 2026

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and well presented. Bathroom stocked good. Hot water excessively hot and required caution when using. Bath/shower had a high step in and out and needs an assistance handle on wall for safety. Amenities meet all our needs. Staff on call as needed.
Stayed 2 nights in Feb 2026

2/10 Terrible

rick

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities
This motel would be the worst motel i have ever stayed in , run down, dirty . Hotels.com you might want to remove this motel from your web site or it will damage your reputation for offering clean motels .
Stayed 1 night in Feb 2026

6/10 Okay

Ian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and needs a new good refresh & bathroom
Stayed 1 night in Feb 2026

10/10 Excellent

Simon

Stayed 3 nights in Jan 2026

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, all cutlery in the grubby draw was FILTHY. Unwashed. The room smelt like mould. Never again
Stayed 1 night in May 2020

2/10 Terrible

L, Hervey bay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unit was old and disgusting. Bed spreads need throwing out and place needs a paint and some money spent updating it a bit. No microwave to heat food.. Place really needs demolishing its that run down.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very comfy for the price. Place was once no1 now a little run down but acceptable. Staff courteous and helpful. You have full hotel facilities here. Excellent views across the Bay. Close to the city centre. Yes will stay again.
Stayed 2 nights in Feb 2020

6/10 Okay

Kingsley

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room needs to be painted bed covers need to be thrown out
Stayed 3 nights in Dec 2019

4/10 Poor

Steven

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
You had me booked in a Month after i wanted it and they would not accept that i had already paid and had to pay again so a refund would be nice
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place needs some work/ maintenance Showing its age badly
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an excellent meal in onsite restaurant and happy hour in the bar was a bonus
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Has what you need but definitely needs upgrading, woke with very sore back. Clean and tidy, staff lovely but more tlc needed
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Management did their job efficiently. Nice, friendly people.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Old and outdated! Needs to be demolished and start again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ocean, swimming pool, quiet, great bistro, very friendly staff who make you feel at home, very cheap rate. Thumbs up, happy,will stay again. Slept very well.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel! 5minute walk to the Wetside Waterpark was a big draw card for my young daughter and I. We also loved shell collecting walks on the beach across the road - and it is a handy 10minute walk to the RSL which we went to a birthday party on the Saturday night. All of the staff we came into contact with were friendly and welcoming. The food is nice at the bistro next door and seems popular on the weekly special nights with the locals too. My daughter hasn’t stopped talking about how much fun she had on all the amazing playgrounds around the Bay and it was just so nice to be able to come back and relax in the afternoons at a clean and comfortable place - my daughter even braved a quick chilly dip in the hotel pool a couple of times. We will definitely be back to stay again and even our friends that live in the Bay whom we were visiting, said they now know where they’ll be recommending to people to stay also :)
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Good price Pillows were old and floppy - had to go and buy our own
Stayed 2 nights in Sep 2019