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Best Western Plus Mirage Hotel & Resort

3.0 star property

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Photo gallery for Best Western Plus Mirage Hotel & Resort

Lobby
Exterior
Indoor pool
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • Place, High Level Outdoor Ice Rink
    ‪14 min walk‬
  • Place, High Level Sports Complex
    ‪17 min walk‬
  • Place, Mackenzie Crossroads Museum and Visitors Centre
    ‪3 min drive‬
  • Airport, High Level, AB (YOJ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit) | 1 bedroom, Egyptian cotton sheets, pillow-top beds, desk

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

1 King Bed, Non-Smoking, Free Internet Access, Whirlpool, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Free Internet Access, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

1 Queen Bed, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 2

2 Queen Beds, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Free Internet Access, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

Apartment-1 Queen 2 Single Beds, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 2

Apartment-Queen Bed, Non-Smoking, Sofabed, Full Kitchen, Pet Friendly Room

  • Sleeps 3

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4

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About this property

Best Western Plus Mirage Hotel & Resort

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Mirage Hotel & Resort. During your stay, you'll be within walking distance of High Level Outdoor Ice Rink. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • 13 minutes on foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Mirage Hotel & Resort offers its guests a kids' pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

Guests are served a free buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM
  • Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 457 reviews
Rating 8 - Good. 130 out of 457 reviews
Rating 6 - Okay. 40 out of 457 reviews
Rating 4 - Poor. 15 out of 457 reviews
Rating 2 - Terrible. 19 out of 457 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christy

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Hi uhggkkon
Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff stood out as particularly kind and helpful — everyone from the front desk to the restaurant. I’ll always stay there whenever I’m in High Level.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ritchie

Stayed 3 nights in Nov 2025

8/10 Good

Montgomery

Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Chaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahesh is the best
Stayed 4 nights in Oct 2025

10/10 Excellent

Chaylene

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in HL
Stayed 1 night in Oct 2025

4/10 Poor

Sherry-Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the hotel numerous time this is the last time as the shower was broken the tub wouldn’t drain and the staff was uncooperative the beds were awful and in need of replacement
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne and Sharon

Stayed 1 night in Oct 2025

8/10 Good

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for High Level

Good choice for the area. It is updated with good wi-fi and good TV. Good hot breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite spot to stop while in High Level
Stayed 1 night in Sep 2025

10/10 Excellent

Emeka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at various Best Western Hotels but this is by far the best experience that I had. This is solely due to the excellent staff working at the hotel. Special shout-out to Divine for the kind, friendly, thoughtful service. Her service was above and beyond and done with a such big smile. She definitely embodies the spirit of the kind of high standards expected from this hotel chain. You are awesome!!! Thank you also to Komal at the front desk for your understanding and service. I would definitely recommend this hotel and personally hope to be back again.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
carpets worn freyed . bed mattress worn out. seen some small blood stains on white sheets. breakfast gone down hill . steak from the restaurant was a piece of grizzly
Stayed 4 nights in Sep 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here only when I travel thru High Level! Never disappointed👍 The staff are so friendly and accommodating my room was nice and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff at this hotel is exceptional and we really appreciate the fellow at the desk finding a charger cord for our friend. Unfortunately the restaurant had very slow service, very friendly but very slow. The wine was out of a box even though the prices are for good wine....oh well, the font desk staff was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Siem

Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 1 night in Sep 2025

10/10 Excellent

John-Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, thanks for the stay, much love from Nunavut 😎
Stayed 1 night in Sep 2025

4/10 Poor

Kaven

Stayed 1 night in Sep 2025

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
A bit run down, but still decent quality.
Stayed 1 night in Aug 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
.The room was clean and i appreciated the access from the outside. My only concern was that with 5 guests staying in the room, the bathroom was inadequately equipped with only 3 towels. Especially when 4 of the 5 guests were teenagers who would be showering a minimum of once during our stay….
Stayed 1 night in Aug 2025

8/10 Good

Lahoucine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night after long drive, it is a good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

victoria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was
Stayed 4 nights in Aug 2025