This was our first visit to HHI but besides having to go to the grocery store every day and a couple of nights out for dinner we barely left the house and beach. We really enjoyed the house with a few exceptions, detailed later. It was beautifully decorated, very well equipped kitchen, a quiet house (hard to hear the noises between floors and walls), comfortable beds and the A/C worked great. There was easy access to the beach (once we found it) and right down the street from Coligny Plaza. The Vacation Company was very easy and pleasant to work with as were the beach equipment companies.
Now for the not so good stuff... First, parking is a considerable issue... we had 4 cars and thankfully 2 of them were small enough to fit in the garages (an Acura MDX and a small Buick SUV) b/c the Jeep and Ford Expedition were not even close to fitting. The very narrow 1 lane road in front does not help the issue. With the smaller cars trapped by the larger, it was too big of a pain to get them out so we explored way less than I think we would have. Second... While the landscape around the house is beautiful, the trees on either side of the the driveway were not a great choice for a confined space. Every single one of us were stabbed each time we tried to manage the driveways. Third, as soon as we arrived and had a chance to sit down we noticed the house was not all that clean. I understand its a beach community but there is no reason there should be sand on the sofa and chairs. There was also hair in a couple showers. Next, if you are going to have a house that sleeps 13+ (sofa bed), shouldn't you also have enough seats to dine with all 13 guests? We were a group of 12 (with older children) and felt like a few were always being left out when we ate in, with some at the bar and some in the living areas. Oh, and an additional refrigerator would have been a huge help. These are maybe not as much complaints as opportunities to improve and make a good experience great.