This is a beautiful home, nice layout, fantastic location, etc. Although we didnât bring our pets for this trip, there is an area in the back that is fenced in which is nice for the dogs. The pool deck of the home itself is the only downsideâŠalthough the layout is pictured in photographs, itâs really not a conducive pool deck for sunbathing, lounging, etc.
The management company was very responsive for general concernsâŠmaintenance issues we experienced included ground level bathtub/shower completely stopped working. Although it was repaired in a timely manner, it was a huge inconvenience. There were also a few TVs not working; management addressed and delivered batteries for the remotesâŠbut it would have been nice for these to have been checked while prepping for the next guests.
Biggest concern/complaint/advice - bring your own bath towels. The towel sets provided were VERY limited & minimal for our family of 7 adults, 4 teenagers, and 2 children. I requested additional towels needed, and although management responded & addressed the concern, the âadditionalâ towels they dropped off included only 1 bath towel and 2 washcloths. This was disappointing because I felt like the need of âmoreâ towels was not met. This unfortunately just forced us to washing the towels very of often, etc. (although management did provide additional laundry detergent).
I would recommend the management company investing in some form of quality assurance. There were pieces of âtrashâ (deflated pool floats, broken pool lounge chairs) outside of the home. The kitchen area cabinets were very unorganized with miscellaneous pots, pans, cutlery, etc. I understand our stay was approaching the end of peak season but there were areas of wear/tear that could have been buttoned up. It didnât really bother us (and we didnât notify management) but I could see where other guests may be upset.
We would consider renting this home in the future. The house is beautiful and the management company did a good job overall.