Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location and good size home. Very well stocked kitchen. Nice to have a private pool / spa. Easy to get around in the neighborhood. Update electronics (connect TV's to internet and upgrade main room TV). Recommend updating furniture and giving the home a paint refresh.
My family has been getting together for a summer vacation along the east coast for the last 15 plus years. This house was one of the best we have ever stayed in. It was comfortable and looked just like presented. Every switch was marked so it didn't take days trying to remember or find which switch worked for which area. The kitchen was well stocked with anything you might need. The pool and hot tub were a plus. The Mosers were the best owners I have ever worked with. They supplied us with info before we arrived and upon arrival. I knew if we had any problems, which we didn't, I could reach Bill at anytime. The location was perfect. The next time I decide to return to Hilton Head Island I will definitely attempt to secure this house!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Hot tub didnât work. Blinds in bedroom broken. Door handle to pool cam off fully. At least 2-3 weeks of garbage stacked up. Pool deck chairs broken. Property needs a lot of love.
Matt C.
Avis provenant dâun site partenaire
8/10 Bien
Julie K.
5 juil. 2023
Wonderful with a few minor exceptions
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a lovely home a little over half a mile from beach access. It has lots of room and sleeps ten but the pool only fits 3-4. The home is upscale but the linens are disgusting, very thin bath towels and sheets. There are pots by the pool filled with weeds, and same on the front porch. We could not get the hot tub to work on arrival Saturday and had to wait until Monday for the pool maint. Plenty of nice seating around the pool but the bed mattresses could use an upgrade. Luxury master bath with super thin toilet paper. Disappointing!! This rental is very expensive for such lack of attn to detail. The resort fee and cleaning fees are outrageous. HHI and Palmetto Dunes are awesome. We'll try another place next year.
Julie K.
Avis provenant dâun site partenaire
10/10 Excellent
david s.
3 mai 2024
Great other than TV and Spa
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was all good except one major item and one minor. We picked this house because of its heated spa at this time of year (only two home had this offered). It was much more than we needed as far as size and was much higher priced. It also had a farther location but we wanted the heated spa and pool for us and the kids who weee very excited. They told us it was set up but after two days and no one getting back to us they finally told us it was broken. They agreed to let us move (which was not an option given how much work it would be to move) or to leave with a full refund even after staying two nights. We said we would stay but wanted an appropriate refund. I said they offered a full refund if we left. They offered 1 1/2 nights refund - I thought 2 would be appropriate. I agreed. I emailed them to confirm once processed but no reply was received. I saw a refund but it was not the right amount. It should be 1.5 divided by 6 of the full amount charged to me. There was also not an apology for the inconvenience and disappointment to us that we had no pool / spa available for our vacation. I would expect a more meaningful refund. My reviews below will ignore this issue.
david s.
Avis provenant dâun site partenaire
8/10 Bien
20 août 2024
1 Up Wind August 10-17
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice property some issues:1) broken washer and dryer2) cabinet under stove broken3) dual room shower curtain falls4) Trash in kitchen lid broken5) Outside trash cans maggots6) Broken gate at pool
Avis provenant dâun site partenaire
10/10 Excellent
Mary H.
15 juil. 2024
1 up wind
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Spacious ranch with beautiful pool and hot tub. A very relaxing and great vacation experience with our family. The only downside is rude and nosey neighbor who kept watching us from the back of our yard to wait for us to do something against the violations to call security very annoying.
Mary H.
Avis provenant dâun site partenaire
10/10 Excellent
Michael P.
3 juin 2024
A great fun family experience!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time at 1 Upwind! Grandkids stayed in the pool and hot tub alone with a couple of beach trips. Everything was as advertised. Did not have streaming on most TVs and the distance to the beach were the only negatives. Take your own Rokus or Apple TV if thatâs important to you.
Michael P.
Avis provenant dâun site partenaire
8/10 Bien
Tammy M.
30 mars 2024
Not as good as last time
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
â given wrong info before check inâ3 people confirmed Uber could come in but did not mention Taxi had $15 feeâ-construction going on next doorâ pool maintenance guy and landscaper both shocked us in morning, warning could have been givenâwe have rented same house a few times, condition deterioratingâ ice maker did not workâ although we knew what we would be given, it is always shocking there is no cleaning supplies, especially with glass kitchen table
Tammy M.
Avis provenant dâun site partenaire
2/10 Horrible
Lori T.
16 avr. 2023
Very Disappointing!!!!
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We paid a lot of money for this house for a family Easter vacation but weâre very disappointed because of several things. 1. Carpets in bedrooms were dirty2. Overflowing garbage bins outside3. Broken pool lounge chairs4. Non working has fire pit and no maintenance help5. Non opening windows so no fresh air.6. Non working gas fireplace though website photo shows it working7. Garbage laying in back yard8. Pond is inaccessible due to property lines9. Filthy bbq with broken doors
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Palmetto Dunes never disappoints
Annie V.
Avis provenant dâun site partenaire
10/10 Excellent
Dorraine S.
1 oct. 2022
Palmetto dunes house
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great time at the house just had issue getting into resort as all of parking passes were given to first person who arrived by Uber who did not have phone or car and so the two drivers were not allowed in until could meet up with person hours after arrivals. Staff should have left passes at the north gate. I had lease and ID and not considered enough.
This house was exceptionally clean when we arrived. There is a large open space (great room) with several conversation areas, which is perfect for large gatherings of family or friends. And to top it off, it is located in Palmetto Dunes - one of my favorite areas on the island.
The house and location was fantastic, amenities were great and we felt right at home and relaxed with the fully furnished house/kitchen. Meal prepping was easy with lots of utensils and plenty of kitchen space. House layout was spacious and the AC was a delight when coming inside to cool off. We spent lots of time in the pool and BBQing- everything was turn key, no issues and Bill was a fantastic host with quick and helpful replies!
10 out of 10, we would gladly return!
Beautiful home in a quiet cul de sac within a gated community. The house has a terrific pool and hot tub in the backyard and overlooks a small lake. It is also well-stocked for entertaining with plenty of platters, silverware and dishes for a full house of people. The host emailed me pre-arrival with all kinds of useful info and was really helpful throughout the entire process. The only (minor) inconvenience was an added $25 fee per car to get the community car pass. As we went to the house, the gate sent us back to the community center to buy the pass, but itâs handled through a drive thru and was pretty painless. We LOVED this place and would definitely stay here again!
It was a nice house. We like the pool our only wish it wasn't so far back in the development. The the owner checked in with us on a regular bases to make sure everything was good.
The property and owners were amazing. Everything was perfect and just as described. Easy 10 min walk to the beach, great pool/spa for the iffy/lazy days. Beautiful quiet neighborhood. Kids rode bikes to the general store almost everyday. Plenty of room in the house for everyone to spread out or be together depending on our moods. House had everything we needed/expected. We knew exactly what we would need and what was provided upfront so there were no surprises. Stores were close by for necessities. Plenty of food options. Our only issues were weather, mosquitoes and poor planning ahead of time. I wished we had booked a couple of restaurants in advance but we wanted a more relaxed vibe but we had no issues ordering to go. Owners were so easy to communicate with and answered any and all questions we had. Even kept us informed of island events while we were there! Highly recommend! If I could give more that 5 stars I would. Thank you for a wonderful vacation for 2 families, ages 5-40.
The house was spacious and the floor plan worked well for our extended family. The kitchen was well stocked and organized. We really enjoyed having a private home within walking distance to the beach. The pool and hot tub were perfect for our whole family to enjoy swimming and relaxing in the backyard. Epic win!!